CW

Caitlin Wylie

United Kingdom

Reviews

Review of Carrentals.co.uk


Rated 1 out of 5 stars

Booked & paid for a car more upfront

Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me they couldn’t give me a car. I contacted car rentals & was told that no refund would be given as it states on the terms & conditions a credit check would be carried out (not disputing this) however I was completely unaware I would fail this! After many hours to trying to speak to a helpful advisor i gave us. I was told I should have called europecar beforehand and checked if I was going to pass the credit check.

Take your money quick enough but won’t give you it back despite never receiving the service!

Avoid!!!

June 4, 2025
Unprompted review

Review of Justmylook

Review of Argento


Rated 1 out of 5 stars

Lost my parcel

Lost my parcel! Contacted them twice regarding this and although Evri have confirmed it’s lost. Customer service as they call it said they can’t replace or refund for 10 days.

Won’t be ordering from them again.

March 13, 2024
Unprompted review

Reply from Argento

Hello and thank you for your feedback. We're sorry to hear that there was a delay in the order arriving and we can see that you've been in touch with the customer services department, who have contacted the courier regarding your order. We are happy to advise that we can now see on the tracking that there has been movement on it and it's due to be delivered today. Apologies for any inconvenience this may have caused. ARGENTO