The company has a product line with variety. The sample selection is not representative of the image on the website. I received Concrete Cloud and almost purchased it because the large white clouds... See more
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Review summary
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Company details
- #1 of 1 best companies in Stone Supplier
- #3 of 3 best companies in Countertop Store
- #50 of 50 best companies in Manufacturer
Written by the company
Caesarstone is a global leader of premium surfaces, specializing in countertops that create dynamic spaces of inspiration in homes across the globe. Established in 1987, its portfolio of over 100 colors in an assorted array of surfaces combines the company’s innovative technology with its powerful design passion. Spearheading high-quality, sustainable surfaces, Caesarstone delivers functional resilience with timeless beauty, for a vast range of applications, including kitchen countertops, bathroom vanities, and more, for indoor and outdoor spaces. Since it pioneered quartz countertops over thirty years ago, Caesarstone has expanded into porcelain, mineral and natural stone surfaces.
Contact info
1401 W Morehead Street , 28208, Charlotte, United States
- 877.978.2789
- orders@caesarstoneus.com
- www.caesarstoneus.com
Hasn’t replied to negative reviews
Samples are very small
Samples are very small. Silestone offers way bigger and it’s super helpful
Order hasn’t shipped after 2 weeks with…
Order hasn’t shipped after 2 weeks with no communication
I didnt get an answer to my question…
I didnt get an answer to my question about a color I had a sample of but may be discontinued. Web site is nice though.
Ease of ordering samples was great.
Great Experience
The samples I ordered were delivered in good condition in a reasonable timeframe.
Samples looked nothing like the quartz
Samples looked nothing like the quartz. Took the samples into my supplier and compared it to both their larger samples and slabs. They were shocked, and double/triple checked to confirm that it was the same color and stone, as they looked nothing like their Caesarstone samples or actual slabs in the warehouse.
quick response on free samples request
quick response, free samples sent by courier, very good customer service
Did not receive the samples
Samples didn't arrive...
We still haven't received the 4 samples that we paid for.
After paying $30 for samples, which should've been available at Home Depot, it's been two weeks and we are still empty-handed.
Caesarstone sent us an email, wanting to know how we were enjoying the samples, which seemed odd, since we never got them. We also have no tracking information from them to see what the holdup is.
I hope when the samples finally get here (if ever) that the product is better than the service...
Easy & fast delivery of samples
Super-fast delivery of samples
Super-fast delivery of samples. I look forward to working with you again.
As yet I have not received any of the…
As yet I have not received any of the samples I ordered. 🙁
I ordered and payed for 4 samples
I ordered and payed for 4 samples, and only received 2.
Caesarstone took my money and ghosted me.
I ordered two quartz countertop samples for delivery. Imagine my surprise when I opened the shipping bag, marked Caesarstone, and it contained a tube of LaRoche-Possay sunscreen.
It would have just been a funny anecdote if Caesarstone had fixed the error, but they ghosted me. I have sent three emails and left two voicemails and three weeks later…they have my $30 and I have no samples.
I’m glad I found out how unprofessional Caesarstone is before I used them for my countertops.
Good quick response
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