The honeycomb wok doesn't work good as conventional non-stick coating wok. The worst part is it's more difficult to clean. Have to use brush to brush off the food stick in the crack of the honeycomb... See more
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I had a great experience with my old Buffalo rice cooker, which I've used for 12 years. My mom really loves it, and it's still working well. I'd like to purchase a new version as a gift for her.
I have bought many times from Pacific Stores and they are great. This is my first time buying online and I was a little disappointed when I received the package. They said they would give me a small g... See more
I have wanting a buffalo IH cooker for so long and now it’s time to buy it. Buffalo always has very trustworthy products and my mom uses hers all the time. Very reliable items and money well spent for... See more
Company details
- #36 of 42 best companies in Kitchen Supply Store
Written by the company
Buffalo was the first company in Taiwan to specialize in high-end stainless steel cookware. Over 60 years later, the brand remains synonymous with premium quality throughout Asia. As a new entry in the US market, word is quickly spreading about Buffalo’s exceptional craftsmanship. The company’s product lines today include multilayer stainless steel cookware, kitchenware, and kitchen appliances, including our famous Buffalo Smart Cooker—Asia’s bestselling induction heating (IH) rice cooker, and the only rice cooker with a multilayer stainless steel inner pot.
Contact info
390 Kansas St, 94103, San Francisco, United States
- (888)833-8833
- CustomerService@buffalocookware.com
- buffalocookware.com
Hasn’t replied to negative reviews
One word terrible
One word terrible. When they keep warm inner pot bottom all yellow and stick
Paid extra $$$ for express shipping
Paid extra $$$ for express shipping, which says within 1-3 business days. The shipping label was created on the third business day which is the fifth calendar day. The package was picked up at the end of day. Ok, slowest express shipping ever. Email notice said the shipped item was the free item coming with the purchase of the main item. Not sure if the main item was shipped or not at this point.
The honeycomb wok doesn't work good as…
The honeycomb wok doesn't work good as conventional non-stick coating wok. The worst part is it's more difficult to clean. Have to use brush to brush off the food stick in the crack of the honeycomb.
I have bought many times from Pacific…
I have bought many times from Pacific Stores and they are great. This is my first time buying online and I was a little disappointed when I received the package. They said they would give me a small gift for Mother‘s Day. I only received the rice cooker and no gift. I will not buy online again.
Carol Zhang from San Francisco brand is…
Carol Zhang from San Francisco brand is really helpful and patience with the customer.
went to return the rice cooker
went to return the rice cooker. Charged 20% restocking fee. Never gonna shop there anymore. No thanks!!!
Awesome
I have wanting a buffalo IH cooker for so long and now it’s time to buy it. Buffalo always has very trustworthy products and my mom uses hers all the time. Very reliable items and money well spent for sure
Big brand and good product👍
Nice looking install beautifull service
It is a nice-looking, well-built installation and should last many years. It's a lot better way for me to get upstairs
Good deals
Easy to use, good deals. Videos, description.
Only issue was certain browsers did not allow certain functions.
It was simple
It was simple. If you are to ask, measurements of the pressure cooker would be helpful. How many inches wide, how many inches tall.
28cm stainless steel pan
I bought a 28cm stainless steel honeycomb pan, and it arrived today. I tried frying a scallion pancake—heated the pan, heated the oil, and put it in, but it still stuck like crazy. I can’t accept this kind of quality.
Durable, Non-Stick, and Chemical-Free - Trusted Rice Cooker
I had a great experience with my old Buffalo rice cooker, which I've used for 12 years. My mom really loves it, and it's still working well. I'd like to purchase a new version as a gift for her.
Not working at all from the first day
Not working at all from the first day. Took long time to reach out customer services.
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