Very poor assistance. They made a simple video, and the support agent kept saying, "Just follow the steps." The support person vanishes from the chat log if you seek for assistance in a way other than... See more
Company replied
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Very poor assistance. They made a simple video, and the support agent kept saying, "Just follow the steps." The support person vanishes from the chat log if you seek for assistance in a way other than... See more
Company replied
Been using Blesta since 2016. The tech support is fantastic. Either by chat. by phone or email. The community forum is VERY helpful as well. In fact, I have personally posted several, usef... See more
Just migrated from WHMCS. The first thing I have to say is the support is first class, Paul was REALLY helpful with migration issues. Blesta is much cleaner than WHMCS less cluttered and faste... See more
Been using Blesta now for 9 years. Easy to make our own changes if we need to, can debug anything if needed, write our own modules/plugins - almost all the code is open, devs respond quickly via disc... See more
Blesta is the best written customer management, billing, and support system for web hosting providers. From ordering and provisioning to automated recurring billing, Blesta adds the necessary automation to your workflow so you can focus on growing your...
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
I've been using Blesta for my hosting company for about 5 years now and they're great! Their support is phenomenal and super responsive and I would choose them over WHMCS any day.
I am totally happy with this software. I just wish the development was faster and more core features would had been added.
Reply from Blesta
Blesta is a great Billing System!, I have used Blesta for almost a year now and its great! Their Support is incredible, they have helped me a lot of times and they're always nice! Definitely recommend them to anyone!
Blesta is the Best Software in any Billing Product you need .. in our industrial is the best than WHMCS .. Blesta has Big Security and it’s easy to make edit with the main web site .. Blesta has 24/7 Technical Support has prompt reply .. easy update versions .. if you need to grow your business of course use Blesta
It's a long ways away from being it's top competitor, but it is still a wonderful product at its price. I've got a "free" license from one of my providers, but would be willing to pay the low cost if I didn't have that amenity.
Keep up the development!
Blesta is one of the most feature rich software products I have ever used in any category. Support is very responsive and direct to the developers themselves. Lifetime license may not be available forever. But I am really glad I got mine!
An awesome piece of software, We made the jump to Blesta 2 years ago, and the experience has been amazing. Easy to develop on, frequent updates and most of all secure.
Blesta is wonderful, easy to use and not full of unwanted junk. Help is just as good and they seem to always be online for a quick question.
Excellent!!. I would recommend Blesta to anyone and already doing it.
Blesta - Its easy to setup and modular.
- Features such as "Company Add on" & "license manager" are really nice.
- Manage multiple company in one install is really cool features.
- Excellent support.
I wish all the best to Team Blesta and looking forward to have more features.
The product itself is great, but the real value comes in the support. Paul has been incredibly responsive and helpful anytime we've come across issues. FYI, those issues have 100% been ours and not a problem with the product.
Superb bit of software and fantastic support. You wont find a better value for money system out there. It does everything I have spent years trying to create in systems like Drupal/Wordpress etc
Very easy to work with. Great software and dev team!
Excellent company never had issues and the best billing system ever.
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