Quetext Reviews 152

Bappi11111

Quick and accurate. Does both plagiarism and AI.
Prompt help from "Support" / "Contact us" (thanks John!). Cost is reasonable.

What makes them unique is how quick they resolve issues. To make things easy for you

To the point really helpful for exam submissions

Ok, so I cancelled my subscription with Quetext after 24 hours of using it. But the "Cancel Subscription" button still keeps popping up. By the way, Quetext doesn't refund even if, after a few hours, you become an unsatisfied customer. Your money is gone. I thought "Everything in Free" is in the Essential plan. I'm sure I still have a few words left of AI Content Detector in the free plan. It's all gone when I upgraded to Essential. I should have watched out for the trick. So I emailed support and inquired about the AI checker. I was then sent a link (which I swear I didn't click) to add the feature for an additional $5. I was surprised to receive a Quetext invoice today informing me that I'll be charged $5 on July 28, 2025. But I already cancelled my subscription. (Apparently) Someone may have decided that I'll be charged additional bucks or clicked that $5 link and completed the transaction without my consent.

11:59 23/6/2025
I was offered 99p for 3 days and it charged me £1.04. The plagiarism checker stated 22%, but then never gave me a report.
I then recieved an error code.
"ERROR CODE OF 404 - Page not found: /tools/null"

I also had to put my paragraph through three times for it to allow me to click the other buttons.

00:07am 24/06/2025 UPDATE: I just received a quick email from someone at the company who has offered to try and fix this for me? So fingers crossed!

Dear Quetext Support Team,

I am writing to report another issue (the first one I expressed on the 2nd of May), which is a serious billing issue with my account. I have been incorrectly charged twice within one week:

May 2nd, 2024: $4.99 charge for AI Detection plan
May 9th, 2024: Additional $20.99 charge
On May 7th, I attempted to cancel the subscription but received an error message stating: "To cancel subscription you need to have an active subscription first." This was confusing as I clearly had an active subscription at that time.

This double billing issue follows a previous problem (Ticket #46630) where my "Essential Gold Bundle" was prematurely replaced instead of being expanded when I purchased the AI Detector extension on May 2nd.

Your customer service previously replied that "the last payments went through successfully for the AI detection plan for $4.99, which has canceled your previous subscription automatically." My question is: Why does the system renew to a new plan instead of expanding the existing one, and if it automatically renews, why was there no warning about this? This lack of clear information has resulted in unexpected charges and the loss of services I had already paid for.

I request the following resolution:

1) An immediate refund of the $20.99 charged on May 9th
2) Restoration of my $4.99 plan that I had already paid for on May 2nd
Please review my account history to verify these charges. I have documentation of all transactions and error messages if needed.

I look forward to your prompt resolution of this matter.

Sincerely,

Quetext as a product, is absolutely excellent! It helped me to complete and submit a 499 page PhD dissertation successfully. And I will most definitely purchase this program again, whenever needed in the future. I was also highly impressed by John from the Support Team, who responded promptly to my request with fantastic assistance. Incredibly greatful to everyone at Quetext and I will certainly do my best to promote this program amongst my colleagues!

Sincerest Thanks,
Sumari (M.S.) Gildenhuys

Great service and very responsive support. Our company's been using Quetext for 2 years already, and the guys helped me solve each issue (with email change and now with plan change).

Great customer service and responsiveness. Product was extremely helpful. Absolutely recommend.

The service is really helpful to recognising potential problems with text. I reached out to them with a query and Jerry helped me even though it was an exceptional circumstance.

Jerry was very helpful! Thank you for that.

Jerry is the best hopefully you give him a rise

After seeking help, I received a quick reply and an efficient solution to the issue, without having to jump through hoops.

Excellent - easy to use - value for money allowed me to check chapter by chapter of my PhD before hand in. Made the waiting for response much less stressful

Quetex is an innovative tool designed to streamline and enhance the user experience in various fields. With its intuitive interface and robust features, it provides significant value to professionals seeking efficiency and precision. The platform's versatility allows for customization and adaptation to different needs, making it a valuable asset for project management, data analysis, and other applications.

One of Quetex's standout features is its user-friendly design, which simplifies complex processes and reduces the learning curve. Additionally, its integration capabilities with other tools and systems make it a flexible choice for diverse workflows.

However, some users might find the initial setup and configuration a bit challenging, especially if they are not well-versed in similar tools. Support resources are available, but having a more streamlined onboarding process could enhance the overall experience.

Overall, Quetex is a powerful tool that offers significant benefits in terms of functionality and adaptability. Its strengths in usability and integration make it a solid choice for professionals looking to improve their efficiency and productivity.

Fast response time, very friendly sounding, even over email, and they shared links to help make this rating process fast and easy.

Jerry was a HUGE help in giving me the necessary information to get my payment method updated after having my checking information stolen! Always nice to deal with awesome people after a very stressful situation!!

Very successful response from Jerry, quick and sharp on time!!!