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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and effectiveness of the products, highlighting their delightful scents and long-lasting effects. Consumers also appreciate the ethics of the company and the thoughtful production of items. People consistently praise the efficient delivery service and the beautiful packaging, which adds a touch of luxury to the overall experience. However, a few reviewers have expressed mixed feelings regarding their orders, citing issues such as high shipping costs and occasional discrepancies in stock availability. Despite this, the general consensus remains highly positive, with many customers recommending the products as gifts or personal treats.

Based on these reviews

Rated 4 out of 5 stars
Verified

Incredible scent and great products, speedy delivery. This batch seemed to be slightly less scented than my previous one which I found a little disappointing as I love the scent so much!

Rated 4 out of 5 stars
Verified

Wonderful products that smell divine but first delivery was incorrect - I paid £100 for a bottle of cologne and got a tube of face scrub! Resolved quickly though when I called customer services who w... See more

Rated 4 out of 5 stars
Verified

Well the products are great but there were 8 hand soap dispensers and some of the caps were loose, so a bit of leakage. It was a fairly expensive order so maybe the packaging etc could have been bette... See more

Rated 4 out of 5 stars
Verified

Gorgeous candles, scent is amazing. My only observation is it would have been nice to receive them in a box as a couple of them were gifts and I know they have boxes as saw them on a different website... See more

Rated 5 out of 5 stars
Verified

Beautiful area. Smart organic food choices. Exploring your own country wise with global warming. Loved the real yoga guru without being fashionista. He loves his food too. Fox at Oddingtom delightfu... See more

Rated 5 out of 5 stars
Verified

I have never found an aromatic oil that refreshes me as your geranium oil does. It was delivered as promised, without fuss. Thank you

Rated 3 out of 5 stars
Verified

Ordered various items for the body. The shampoo and conditioner are good, I like those. The body washes are okay- a little underwhelming. The body cream in the pot with the screw lid is luxurious and... See more

Rated 5 out of 5 stars
Verified

I bought three different diffusers , they are beautiful scents delicate and not too over powering. Two of the diffuser oils were refills,they came with willow sticks ,which I wasn't expecting so lov... See more

Rated 5 out of 5 stars

I went in with a friend as he wanted a budget friendly priced air rifle for target and back yard plinking. Had a great choice of 177 and 22 rifles. The guys in there are very knowledgeable, friend... See more

Rated 5 out of 5 stars
Verified

Everything went perfectly well...a very nice "thank you" card included Wrapped with style. Minimum flaw...my daughter had told me about your products after a stay at the Beaverbrook Hotel and I imm... See more

Rated 5 out of 5 stars
Verified

The little travel size bottles are perfect. I take one out with me daily when commuting into town. When out and about and need to wash my hands - I have the joy of these naturally scented, perfectly f... See more

Rated 5 out of 5 stars
Verified

I bought some Bamford products in Guernsey last year, men’s products husband loved the product. So I googled it as quite honestly I’ve never heard of the name before.

Rated 5 out of 5 stars
Verified

Easy to order online. Rapid delivery. Beautifully packaged and done with great regard to the environment. The biodegradable pouch refills are a great idea. The Bamford product are superb too, of cours... See more

Rated 5 out of 5 stars
Verified

I love their scent! It's refreshing, long-lasting, and calming. I used to buy from other sites with limited variety, but purchasing directly from the Bamford site was a great decision. I was impressed... See more

Rated 5 out of 5 stars
Verified

Organic and fabulous products and ethics Bamford have got things just right Easy to order and great delivery beautifully packed and a delight to unwrap Order anything from Bamford and you... See more

Rated 5 out of 5 stars
Verified

I recently ordered the Citrus Hand and Body Wash, Sage Hand and Body Wash, and B Vibrant Shampoo from Bamford, and I couldn’t be more impressed! My order arrived swiftly, but one item was delivered... See more

Rated 3 out of 5 stars
Verified

I bought both fragrances. Both are very nice but need atomising to get the best out of them. I was also disappointed as the meadow fragrance is particularly strongly smelling of alcohol. I thought the... See more

Rated 5 out of 5 stars

Quick delivery and the scented candles fill the whole house with perfume on no time - especially the giant ones with 4 wicks. And the electronic defusers with refill oils are also fantastic. Products... See more

Rated 5 out of 5 stars
Verified

1st time customer to Bamford and they didn’t disappoint. I ordered the lily of the valley diffuser and the smell is amazing and very true too .Absolutely love it and waking up to the wonderful fragran... See more

Rated 5 out of 5 stars
Verified

Easy to order products online but I think the delivery charges for a single small item are excessive. When the subscription service started I ordered the cbd lotion on a monthly basis, after a while t... See more

Rated 5 out of 5 stars
Verified

Everything from ordering to using the products. Seamless. Beautifully and thoughtfully package with every effort to use biodegradable and recycled products that are still beautiful. I love using Bamfo... See more

Rated 3 out of 5 stars
Verified

Arrived in time. The gift box itself looks lovely, but the contents inside were not presented well and seemed small and mean for a gift. There was A little crumpled tissue paper in the box and the fe... See more

Rated 5 out of 5 stars
Verified

Received the Lily of The Valley candle as a gift and was hooked. This purchase was for another Lily of the Valley and additionally a Wisteria candle. Absolutely divine and true to the flowers'... See more

Rated 3 out of 5 stars
Verified

Placed an online order for afew items - had a message afew days later saying the one item I really wanted was now out of stock and there was a refund in its way - really disappointed. The items that... See more

Rated 5 out of 5 stars
Verified

I ordered hamper for my sister's 80th birthday. It was delivered on time and she is thrilled to have the contents just for her rather than, as has frequently, been the cast her purchasing them for... See more

Rated 3 out of 5 stars
Verified

This is the second time I have ordered Bamford product's in the sale and they seem old and not very fresh. Rose nurture balm smells strange and Rose hand and body lotion has virtual no smell just a... See more

Rated 5 out of 5 stars
Verified

Thoughtfully and beautifully packaged it makes it a real treat to receive a Bamford's parcel. The idea of being able to refill the geranium hand and body wash making it more sustainable and cheaper wa... See more

Rated 5 out of 5 stars
Verified

I really love how you package the purchases so beautifully. It makes the whole experience really special. I also love the card and holder. As far as the products are concerned, I so enjoy using th... See more

Rated 3 out of 5 stars
Verified

The amount of packaging that you use to send one item is crazy considering the ethos behind the company and then to suggest to the consumer that they may want to reuse the box is a little unfair. Oth... See more

Rated 5 out of 5 stars
Verified

Lovely candle, I took advantage of the recent sale and I'm really pleased with my purchase. It arrived in very good packaging and smells and looks gorgeous, it is lasting so long too. I would consider... See more

Rated 3 out of 5 stars
Verified

I really wanted the Geranium body oil. As it was not available I ordered 2 x rosemary oils. I then chatted with your rep. To ask when the geranium would be available and was told it was in stock... See more

Rated 5 out of 5 stars
Verified

As always when buying from Bamford the quality of the products and service speak for themselves. Packaged well, and arrive quickly. Great for gifts or just to treat ourselves. Recommend and a regular... See more

Rated 5 out of 5 stars
Verified

Love the geranium hand and body wash! Have to pour it into my bath every evening. Highly addictive!

Rated 3 out of 5 stars
Verified

Lovely products. Delivery took 7 working days which is just within the stated parameters but too long when 2 to 3 days is the norm for online retailers.

Rated 5 out of 5 stars
Verified

Fantastic service! Packaging is excellent and equal to the quality of the products. Wife has kept the box the Waffle Gown came in!!! Waffle Gown - Wife says best present I have ever bought for... See more

Rated 5 out of 5 stars
Verified

Absolutely fantastic. The Rosemary diffuser oil is my go to refill & being able to have it on subscription just made my day! Wonderful service thank you x

Rated 5 out of 5 stars
Verified

Arrived quickly well packaged although I think it should be mentioned that sale candles come unboxed - which is not ideal when wanting to gift . Great sale prices tho and items smell lovely !

Rated 5 out of 5 stars
Verified

The best massage I’ve ever had. Sophie was simply amazing. And the location is beautiful. Couldn’t recommend more highly

Rated 5 out of 5 stars
Verified

I ordered some items from the Geranium range which were promptly delivered. However, one item was delivered in lieu of one I ordered. The matter was dealt with efficiently and promptly - thank you!... See more

Rated 3 out of 5 stars
Verified

Lovely body products that I feel are overly priced, but are a nice treat to purchase when on sale. However the delivery fees are far too high. I am unlikely to regularly purchase.

Rated 5 out of 5 stars
Verified

Beautiful products bought at a great price in the sale. Promptly sent, well packaged and beautifully presented. Thank you, Will definitely buy again

Rated 5 out of 5 stars
Verified

Really good experience ordered arrived quickly. Well packed and in perfect condition. Thank you.

Rated 5 out of 5 stars
Verified

This is the best smelling diffuser that I can find that isn’t ridiculously expensive and is worth every penny! Easy to find on the website, easy to order and quick despatch. All round 5*

Rated 5 out of 5 stars
Verified

I ordered a serum, a cream, and a gel. The products were delivered quickly and neatly in beautiful packaging. The products are very pleasant to use and feel great. Small point: I live in the Netherl... See more

Rated 5 out of 5 stars
Verified

Good service mind postage expensive but really like their body powder I use as a powder for my face it’s really fine and no harsh chemicals.

Rated 5 out of 5 stars
Verified

The staff was helpful and friendly, I love your products, I hope I can buy another pullover in another colour as well.

Rated 4 out of 5 stars
Verified

Great products but unfortunately delivery was not made when I was home at the time given and was returned back to bamford which ment I didn’t have my gifts for my friends. They were very good when I c... See more

Rated 4 out of 5 stars
Verified

Gorgeous products as ever - only problem was the delivery driver threw it through a garden gate in the rain (which was only discovered when we saw the delivery photo the following morning). We were in... See more

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Company details

  1. Health and Beauty Shop
  2. Candle Store
  3. Clothing Store
  4. Home Goods Store
  5. Spa and Health Club

About Bamford

Written by the company

NEW IN BATH & BODY HOME FRAGRANCE CLOTHING CONTACT US

About Bamford

Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.

We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.

Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

510 reviews

5-star
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1-star

Replied to 73% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Defective product, yet again. Dreadful customer service.

Yet again the plunger is defective on my 500ml Geranium Hand & Body Wash. This has happened several times before, which at £48 a bottle is unacceptable. I complained last time around... which was a tedious and rather frosty experience, eventually they sent out a few replacement plungers, one of which didnt even work. I won't bother complaining this time, there are plenty of other high-end brands to choose from. Shame as I quite liked the product otherwise.
UPDATE - 22/10/2025: Against my better judgement I sent an email to the address in their cut & paste response below. I spoke (over email) with someone called 'Hermione' (not entirely sure if it was a real person or not). They confirmed that they were aware that there is a problem with the plungers... but declined to assist me further. So that was a waste of my time! Oh well.

October 19, 2025
Unprompted review
Bamford logo

Reply from Bamford

Hi CBH, 

Thanks for your feedback, and many apologies for this negative experience with us. Please email us at guest.services@daylesford.com so we can resolve this matter. 

Again, many apologies for this. 

Kind regards, 

Guest services

Rated 5 out of 5 stars
Verified

I do like the geranium body and hand…

I do like the geranium body and hand soap and hand cream. They look smart in my bathroom BUT the aroma is just MINT to me! Maybe my sense of smell has diminished I don’t know but I do not smell geranium at all. The quality is good and it is gentle so I have bought a refill pouch.

October 8, 2025
Rated 1 out of 5 stars
Verified

Poor

Poor, disappointed in a luxury brand when dealing with my query. I will not buy any of your products again

October 6, 2025
Bamford logo

Reply from Bamford

Hi Louise, 

Thank you for your feedback, we apologies for your negative experience with us. Please contact us at guest.services@daylesford.com and we can help you with any further enquiries that you have. 

Again, many apologies for this. 

Kind regards, 

Guest Services.

Rated 5 out of 5 stars
Verified

Beautiful area

Beautiful area. Smart organic food choices. Exploring your own country wise with global warming. Loved the real yoga guru without being fashionista. He loves his food too. Fox at Oddingtom delightful.

September 25, 2025
Rated 5 out of 5 stars
Verified

Easy to order online

Easy to order online. Rapid delivery. Beautifully packaged and done with great regard to the environment. The biodegradable pouch refills are a great idea. The Bamford product are superb too, of course.

September 19, 2025
Rated 1 out of 5 stars
Verified

I refused the shipment as it arrived…

I refused the shipment as it arrived and the contents had been opened and leaked

September 7, 2025
Bamford logo

Reply from Bamford

Good morning, 

Thank you for your review

I am very sorry to hear that the parcel was damaged during transit. 

I can confirm that a refund has now been processed for you. 

Our sincere apologies for the inconvenience caused. 

Kind regards,
Guest Services

Rated 5 out of 5 stars
Verified

Great Products.

I ordered some items from the Geranium range which were promptly delivered. However, one item was delivered in lieu of one I ordered. The matter was dealt with efficiently and promptly - thank you! These products are really lovely to use and great to present as gifts.

September 6, 2025
Rated 5 out of 5 stars
Verified

Special luxury for a special occasion.

I ordered hamper for my sister's 80th birthday. It was delivered on time and she is thrilled to have the contents just for her rather than, as has frequently, been the cast her purchasing them for others!

August 29, 2025

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