Watson Woodhouse Solicitors Reviews 333

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We used Watson Woodhouse for the sale of our home and purchase of our new bungalow. We would like to thank Katie Gibson, Jackie Howard and Livvie-Mae Pruden for all their help and support during this... See more

Company replied

Rated 5 out of 5 stars

My experience with Watson Woodhouse, Sarah Smith especially was outstanding. Sarah listened to me and give nothing but reassurance throughout my case. Visiting the Middlesbrough office for meetings a... See more

Company replied

Rated 5 out of 5 stars

I have used this company twice in the past 5 years due to their excellent service. My solicitor was Jade Allen and I would highly recommend her. She communicated with me, ensuring I was given regular... See more

Company replied

Rated 1 out of 5 stars

Best avoid Watson Woodhouse solicitors. Not trustworthy, with my 64 years experience behind me I smell a rat. IMHO. A most unpleasant experience. . Enquired for some legal support for a tenancy housi... See more

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Company details

  1. Criminal Justice Attorney
  2. Civil Law Attorney
  3. Family Law Attorney
  4. Law Firm
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Watson Woodhouse Solicitors specialise in “LEGAL AID” areas of law with particular emphasis on helping vulnerable clients in ; Criminal Defence Civil Claims and Complaints Housing Law Family Law Mental Health Law We also have a specialist Conveyancing Department and Employment Law, although this is private work; commercially paid and not legal aided. OUR AIM: is to be the leading law firm in the North East delivering “Justice for the people”. We provide legal support to people who are in receipt of a low income, benefits or are considered to be vulnerable. We do this by listening, understanding the personal impact on you and your family, and advising on the best outcomes for your legal problems. We really are changing lives through integrity and trust. To ensure we’re accessible to those in greatest need, you’ll find us on your local high street, not fancy industrial parks or office buildings, we have 9 local offices across Middlesbrough, Redcar, Stockton-on-Tees, Darlington, Northallerton and Harrogate.

MACKS SOLICITORS

Written by the company

Personal Injury specialists since 1995
- we're committed to securing the best outcome for our clients, and life changing settlements
As our reputation has grown so have our Departments, across :
- Family / Wills & Probate / Property / Employment too.

Contact info

4.2

Great

TrustScore 4 out of 5

333 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

We used Watson Woodhouse for the sale…

We used Watson Woodhouse for the sale of our home and purchase of our new bungalow. We would like to thank Katie Gibson, Jackie Howard and Livvie-Mae Pruden for all their help and support during this long process which was delayed by an issue with our vendor’s solicitors. The ladies acted with patience and kindness and were totally professional at all times. Thank you all so much.

October 9, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Congratulations on your new home! Thank you for leaving Katie, Jackie and Livvie-Mae a review. We are pleased they were able to help you.

Rated 5 out of 5 stars

Great Experience from beginning to end.

Had fantastic help from start to finish, would highly recommend. All the team were amazing, special thanks to Sarah Smith, nothing was ever too much trouble.

September 18, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Sarah and the team a review. We are happy we were able to help.

Rated 5 out of 5 stars

My experience with Watson Woodhouse

My experience with Watson Woodhouse, Sarah Smith especially was outstanding. Sarah listened to me and give nothing but reassurance throughout my case. Visiting the Middlesbrough office for meetings at times, I was welcomed with a lovely reception. Having not being involved with a solicitor before I was scared but I will forever be grateful for this period of having the help and guidance of Sarah and the firm. She made it clear not only of the positives throughout the case but also what negative results that could occur so I wasn’t given false hope.
Thank you!

September 16, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Sarah and the team a review. We are happy she was able to reassure and help you.

Rated 5 out of 5 stars

Jade and her team are fab.

Jade and her team were very efficient and always happy to answer any of my questions. The sellers solicitors were taking their time with responding to enquiries and Jade would always chase them and keep me in the loop

August 1, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Jade a review. We are pleased she was able to help with your home purchase. Congratulations on your new home!

Rated 5 out of 5 stars

Watson Woodhouse helped me out

Watson Woodhouse helped me out, they were professional and very promptly sorted the issues.

August 19, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving our team a review. We are happy we were able to help.

Rated 5 out of 5 stars

Great Service

Katie & Jackie have been great through the sale of our property! Always very helpful and knowledgable throughout the whole process! We would certainly recommend Watson Woodhouse!

August 6, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Katie and Jackie a review. We are pleased they were able to help with the sale of your property.

Rated 5 out of 5 stars

Recommendation - Watson Woodhouse

I have used this company twice in the past 5 years due to their excellent service. My solicitor was Jade Allen and I would highly recommend her. She communicated with me, ensuring I was given regular updates. Any queries I had were answered quickly and efficiently. Progress was made because she was very proactive. Thank you Jade and the team at Watson Woodhouse.

July 31, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving our team and Jade a review. We are pleased she made the process quick and efficient.

Rated 5 out of 5 stars

Second time using Watson Woodhouse for…

Second time using Watson Woodhouse for conveyancing services. Great service and kept regularly informed.

July 18, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving our conveyancing team a review. We are happy they were able to help!

Rated 5 out of 5 stars

watson woodhouse … what can i say about…

watson woodhouse … what can i say about this absolutely fabulous firm they stayed with us over 4 years … laughed with us and cried with us through the preparation of my daughters inquest sarah hepple became almost family the support and experience and expertise where second to none … they left no stone unturned and involved many different professionals, barristers who also where very experienced and passionate about what they where focusing on … they gave my daughter the identity she so deserved in death as she did in life iv never seen so much compassion and commitment in any other firm i would very highly recommend if you want a firm that cares about the people they are representing and are compassionate …not a firm that only care about fees these are your guys ….. the best !! thank you to you all

March 17, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving our team a review, we are pleased they were able to help you with your daughters inquest.

Rated 5 out of 5 stars

Katie Gibson was my point of contact…

Katie Gibson was my point of contact and consistently patient, kind and helpful. Communication was good and her steady and clear support eased the process a great deal. On the occasions I dealt with other members of the team, they were all warm, charming and similarly helpful. Would definitely recommend.

July 17, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Katie and the team a review. We are pleased we are able to help!

Rated 1 out of 5 stars

Wrong information given to me regarding…

Wrong information given to me regarding section 8 and breathing space. Incredibly sole destroying after waiting DAYS to speak to you.

July 17, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for your feedback. This is not the level of service we are usually known for. If you have further details in relation to this, please contact us directly so that we can review the matter thoroughly.

If you could please email info@watsonwoodhouse.co.uk with further information relating to your experience then we will look into the matter.

Rated 5 out of 5 stars

Richard and the conveyancy team were…

Richard and the conveyancy team were all fantastic when selling and purchasing a subsequent property. They made the process stressful. I would highly recommend Watson Woodhouse.

July 14, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Congratulations on your new home! Thank you for leaving Richard and the team a review. We are pleased they were able to help.

Rated 5 out of 5 stars

Very happy with the service from Watson…

Very happy with the service from Watson Woodhouse solicitors!
Thank you for helping through the process of buying my first house.

July 11, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving our conveyancing team a review. Congratulations on your first home!

Rated 5 out of 5 stars

Paul Henderson was so helpful and he…

Paul Henderson was so helpful and he explained the process thoroughly. He kept me up to date at every step and no question was too small for him. He would answer everything I asked and replied to my emails promptly. Very nice man and genuine.
Lorraine Meynell

July 8, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you leaving Paul a review. We are pleased he was able to help you.

Rated 5 out of 5 stars

Attentive and quick to respond to queries

Richard was very attentive and provided quick replies to my emails regarding conveyance services towards buying my first home.
He has made the whole process of being a first time buyer as pleasant as it can be considering how stressful it can get!
Provided me realistic expectations and sorted issues out promptly

July 4, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Richard a review. Congratulations on your first home!

Rated 5 out of 5 stars

Incredibly supportive, highly professional and reliable

Paul has been extremely thorough and supportive throughout a traumatic experience. He kept me informed at every stage, offering clear and reassuring advice that helped me navigate the process with confidence.

I truly felt I could trust him with every aspect of my case, and I couldn’t have asked for a better solicitor. His professionalism, empathy, and dedication made a difficult time much more manageable.

Thank you very much for all your assistance, Paul — it has meant more than words can express.

July 1, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Paul a review, We are pleased he was able to make a difficult time more manageable.

Rated 5 out of 5 stars

Brilliant Service

Absolutely fantastic from start to finish! If you have a landlord that is hell bent on making things difficult for you, and or have been victim of a retaliatory eviction these are the guys to go through for legal support.
We were very nervous given the situation we were in through no fault of our own and required legal aid also. Lizzie was brilliant and explained everything to our understanding and throughout, given we had no notice of the first court hearing but managed to pull together to for me to be present. Submitting our response to witness statment exactly as we wished and also providing not only advice but at time emotional support. Right through to the end. Given we didn't have a second hearing due to LL pulling out all together. Thankyou!

June 24, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving Lizzie a review. We are pleased she was able to help.

Rated 1 out of 5 stars

Worst service ever.

Absolutely disgraceful service from the beginning. Watson woodhouse and suppose to be representing me with Only 1 returned call from 20 ive made. There comminication is shocking. Advice and communication is non existing. DO NOT USE THESE. Tom

June 25, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for your feedback. This is not the level of service we are usually known for. If you have further details in relation to this, please contact us directly so that we can review the matter thoroughly.

If you could please email info@watsonwoodhouse.co.uk with further information relating to your experience then we will look into the matter.

Rated 1 out of 5 stars

Rubbish

Rubbish. Would never use them again.

June 20, 2025
Unprompted review
Watson Woodhouse Solicitors logo

Reply from Watson Woodhouse Solicitors

Thank you for your feedback. This is not the level of service we are usually known for. If you have further details in relation to this, please contact us directly so that we can review the matter thoroughly.

If you could please email info@watsonwoodhouse.co.uk with further information relating to your experience then we will look into the matter.

Rated 5 out of 5 stars

Brilliant Customer Service from start to finish!

Brilliant customer service from start to finish! We were kept up to date throughout the whole process and everything went through seamlessly. This is the second time my family have used this company, for both buying and selling a home. Would recommend Stockton Conveyancing to everyone. Thank you so much to Katie and the Team. Very professional, friendly and knowledgeable!

April 11, 2025
Unprompted review
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Reply from Watson Woodhouse Solicitors

Thank you for leaving our conveyancing team a review and recommendation. Congratulations on your new home!

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