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Waterclub.ae Reviews 3,780

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TrustScore 5 out of 5

4.9

Water Filter Supplier
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality service provided, highlighting the professionalism, knowledge, and friendliness of the staff. Consumers appreciate the staff's dedication to ensuring everything is working perfectly and their willingness to explain the process in detail. People also value the staff's punctuality, efficiency, and commitment to maintaining a clean workspace. The positive feedback extends to the products offered, with reviewers expressing satisfaction with the quality and effectiveness of the water filtration systems. Consumers are particularly pleased with the after-sales support, noting the promptness and reliability of the service. Reviewers also appreciate the staff's helpfulness in providing tips for maintaining the machines and ensuring the best water taste.

Based on these reviews

Rated 5 out of 5 stars

The installation team very very polite and efficient. Nice people and very customer orientated One of the features of these filters is you loose some water pressure but that is a good thing in Du... See more

Rated 5 out of 5 stars

Michael service was excellent and one of the most customer focused and friendly associates we had to service our water filter. Very efficient and thorough and did a fantastic job! Highly recommend him... See more

Rated 5 out of 5 stars

Very efficient service. Their after sales service is excellent. They follow up on their client to change their water filters and are very prompt in their work. The service agent who attended us were A... See more

Rated 5 out of 5 stars

The technician who came today name Micheal is fast, knowledgable and polite, answer all my questions, he even told me that my machine needs to be clean because there small particles already, which i l... See more

Rated 4 out of 5 stars

I’ve been with Waterclub.ae for four years now, and they’ve never failed me. Their technicians are not just efficient but genuinely helpful, their service is always excellent, and every transaction is... See more

Rated 5 out of 5 stars

Atlast for how many years Angelo came and install my water filter very knowledgeable person very kind i even agree the sanitation for our better drinking water .🥰 I'am Happy for the service, numb... See more

Rated 5 out of 5 stars

Today was our 4th year contract with Waterclub. Service is very good as usual. Michael has been very helpful and the replacement of my machine was done smoothly. He was patient in explaining and gave... See more

Rated 5 out of 5 stars

We just got service done for the water purifier. Very respectable staff Angelo came in time ans instantly serviced it. He took care about home discipline and was wearing dust protection on shoes. And... See more

Rated 5 out of 5 stars

Great service from WaterClub.ae Fast, efficient and really happy with everything overall. Ms.Grace within the sales department was polite and efficient. The team that came for the install were pr... See more

Rated 5 out of 5 stars

Jerry your technician today was amazing! Not only did he explain the reason for the rust build up in 1 of the parts but was humble and customer service wise, was outstanding, gave the best he could to... See more

Rated 5 out of 5 stars

Arif changed and sanitized our filters. He was friendly and accommodating, and explained the process for us. He also mentioned that the water quality of our building might not be of high standard so t... See more

Rated 5 out of 5 stars

Mathew was great at re-installing our water filter when we moved to our new villa. He was quite ingenious and managed to install the machine into a tight space. Highly recommend him and the Water Club... See more

Rated 5 out of 5 stars

Excellent Service! I'm thoroughly impressed with the service provided by Mr. Michael, the Waterclub technician for water filter cleaning. He was prompt, professional, and extremely knowledgeable a... See more

Rated 5 out of 5 stars

Emerson was good and fast in the installation. He was patient with all my questions and very polite as well. Great customer service!

Rated 5 out of 5 stars

I would like to to thanks for the wonderful service and very professional staff like Mr Angelo and Ms Ellen who arrive exactly time , very satisfied client for more than 2 years kudos!!

Rated 5 out of 5 stars

We did a lot of research before deciding to go ahead with Waterclub and the team didn’t disappoint: Michael and Emmerson doing the installation and Grace facilitating everything were amazing. Su... See more

Rated 5 out of 5 stars

their technician jairish is very good at his job, he knows and explains very well what their machine does and on top of that he is very polite and very accomodating on every requests.

Rated 5 out of 5 stars

Tara and angelo made it at the accurate time and fulfilled the request. Great job guys! Thanks for the service 👍

Rated 5 out of 5 stars

Emerson was so helpful and fast , thank you for your great services. I'm totally satisfied , this is my 4th year with you .thank you

Rated 5 out of 5 stars

Thank you for sending Michael today to do the service / check up of our WaterClub.AE filter system. He's very welcoming and his attitude beyond expectations and the service is always impeccable. Pleas... See more

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Company details

  1. Water Filter Supplier
  2. Drinking Water Fountain
  3. Water Cooler Supplier
  4. Water Purification Company
  5. Water Tank Cleaning Service
  6. Water Treatment Supplier

About Waterclub.ae

Written by the company

Waterclub is the leading provider of top-quality filtration and purification services in the UAE. We take pride in our commitment to helping the UAE population reduce plastic usage, and we've been doing so for over eight years. Our unique license sets us apart from competitors and reinforces our credibility in the field. We proudly have served numerous companies across all seven Emirates, including Dubai Duty-Free, P&O, Caterpillar, FedEx, Rotana hotels, Jafza, Alec, Provis, and others. With over 5000 satisfied customers in the UAE, Waterclub is the ultimate solution for pristine filtered water.



Our rental plans start at a competitive price of AED 69 / month and come with a 365-day service and maintenance guarantee from our exceptional team. We are available daily from 9 am to 9 pm, and our dedicated team of experts is committed to providing the best water filter-related services in the UAE. At Waterclub, we offer a wide range of products to meet your needs, including a shower filter that can help you save 29% of water under the shower and reduce hair fall within seven days. We offer over 20 different models for drinking water that provide either room temperature, hot and cold, or even sparkling water.



We also supply glass bottles and can tailor them to your organization's needs. Choose Waterclub for the finest water filtration service in the UAE, whether for your home or office. We guarantee excellent service that exceeds your expectations and are confident that our products will meet your needs. Our commitment to reducing plastic usage in the UAE and being part of Dubai Can sets us apart from our competitors, and we take pride in being a leading provider of high-quality water filtration and purification services.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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How this company uses Trustpilot
Rated 5 out of 5 stars

Good service

Good service. My machine started to act weirdly, and I called a technician, and the guy came the same day. This is how you make a business, not just sell the machines and forget about maintenance. Glad that I chose this company and would definitely recommend it to anyone out there

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Tech 8 Jairish

their technician jairish is very good at his job, he knows and explains very well what their machine does and on top of that he is very polite and very accomodating on every requests.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Their after sales service is excellent. They follow up on their client to change their water filters and are very prompt in their work. The service agent who attended us were Angelo and Ellen. They were very friendly and professional. Seeemed like they knew their job well and got the filters changed in less than 5-7 minutes.

September 3, 2025
Unprompted review

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