Vision Direct IE Reviews 20,979

Lenses are great, however, Previous purchases have had different coloured lids for differing sizes, Eg: white for +1.0, and blue for +0.75, my latest purchase has both the same colour, making it more... See more

First order did not arrive and I had to find that out through tracking the order myself - I should have heard from Vision Direct as soon as there was an issue. Second order was processed very quickly... See more

I have been ordering lenses from Vision direct for many years now and overall have been very happy with their service. My recent order was mixed up and I received incorrect lenses. Thankfully the team... See more

The delivery was speedy and correct . I hope all the lenses are good , in the past I’ve had deliveries from this company where there have been many faulty lenses . You can supposedly send back the fau... See more

Very fast next day delivery, right to the door , Always reliable easy to shop on the app saves me loads of money from High Street prices very good quality product overall 100% satisfied plus love th... See more

I was skeptical about ordering my contact lenses from here after reading a few mixed reviews, but I am delighted I took the chance as they were delivered this morning as expected, and they even threw... See more

The UPS driver did not deliver the package through the letterbox as designed and did not try to redeliver. Brought it back to the depot. Although the company did get back to me to confirm a refund and... See more

Good quality contact lenses, once you know your prescription,it's easy to find what you are looking for and reorder fast your previous order on their website. It's very much user friendly website.

Delays in delivery . Waiting over 10 days now for my delivery . Mailed customer support. Website says "next day delivery " . This is the second time I have had a delay in delivery . Time go find a dif... See more

Having been let down by numerous contact lens suppliers I decided to give VisionDirect a go. And boy I wasn’t disappointed. From easy ordering online to next day delivery as stated, and cheaper than... See more

I would give it 6 stars if I could. I ordered on a Tuesday and they arrived on a Wednesday, perfectly packaged and my complete order. Excellent choice, excellent service, excellent delivery. I wa... See more

I accidentally ordered the incorrect solution and tried to cancel it immediately to order tge correct solution . But I couldn't do so and ended up receiving 3 extra boxes I didnt need. This was a genu... See more

I always wore the monthly lenses but i.ve since tried the daily ones that were kindly sented out for free and now I feel these are so much better for me ,as always great service and love been kept up... See more

Even though I was having trouble ordering my lenses online R.J in particular and his line manager Princess were very helpful and both deserve a wage increase

⭐️⭐️⭐️⭐️⭐️ Quick, Easy, and Reliable! I’ve been really impressed with Vision Direct. Ordering my contact lenses was super easy, the website is clear and straightforward, and my order arrived quick... See more

One click ordering (once set up for repeat orders) Delivered next day. Don't bother me with daily upselling emails. Whats not to like?

I've only made one order, but my experience was great. It was delivered one or two days later and my time on the website was very good. The products arrived in a good condition and with a treat inside... See more

My lenses did not arrive. I chased two days after the were due and again after the weekend. The problem appeared to be Royal Mail lost in transit so they gave me a refund. I can’t comment on the lense... See more

I have used vision direct for quite a few years now. I haven’t had one problem at all. Always like the pkt of sweets we get inside the box too! I’d recommend this company to anyone! Very happy custome... See more

Best service ever!! Next day delivery and always come with a sweet gift☺️ Very easy to reorder my prescription lenses with just few clicks. Highly recommend 😀

Brilliant service. I have saved money by transferring on the pack prices and getting a further 10% as a first order. Goods arrived next day.

I had a query on returning an order due to my own error. I spoke to Sam who was very helpful and arranged a return for me there and then. I could not have asked for a better response.

Fast shipping. Next day delivery. I love the little something sweet that comes with my deliveries. Had some great experiences on the phone at all hours of the day and night with the team. Keep up th... See more

I didn’t have a problem with the contact lenses - they were fine . The delays in shipping - the losing of the parcel ( this has happened on two separate occasions) not good enough . They did offer a... See more

I would give 6 stars if I could. The service is streamlined to perfection and I’ve had to contact support team once and they were brilliant. Much appreciated.

Great Company, value for money. Customer Service exceptional. My issue was dealt with swiftly and full refund

Easy to use website. Useful reorder facility. Little pack of sweets with order a nice abd thoughtful touch! I've used them for years now

Delivery was fast and the packaging well well-organized and thoughtful. This is my go-to place to get my lenses and never dissapoint.

Support was given via the chat,to locate my order as I had been unable to locate the item required. This was efficient and straightforward.

Super contact lenses, all day comfort for someone who has dry eyes. No issues, recommend.

Super fast delivery & excellent communication at all times. My lenses were here nearly as soon as I had ordered them!

Been a customer for many years now and it has always been a smooth transaction, no plans to purchase from anywhere else! :)

Absolutely delighted with purchase, good prices and quick delivery. Once my package went missing, they are very helpful and resolved problem.

great company, always send out my order by the next day. never any problems. would recommend.

I have used Vision Direct sveral times now. Ordering online is simple, and delivery is always very prompt.

Very efficient service. Easy to order lenses. Very competitive price and delivery was next day for central London.

Excellent service from ordering to delivery. Have used company for many years and they’ve never failed to deliver.

The website works very efficiently, and my lenses were delivered the next morning

Good price, delivered a day earlier than expected. Great service.

Great experience, shopping is very easy and customer friendly, the shipping is super fast and the lenses are affordable and have great quality.

Use them regularly for years now and have never had a bad experience!

What a great service. An easy to use website and prompt delivery of lenses. Perfect!

Ordering & delivery were both quick and easy & without any issues.

Fast delivery, excellent service, top-quality products. I will definitely buy again from here.

Brilliant service, excellent lenses. Came the very next day.

Easy to update my prescription and faat delivery. Thank you !

Great Service Great selection of products Great delivery Great prices

They are a great company. Deliver so quickly the next day after ordered with a free pkt of sweeties. Very pleased with product. All in all a win win. Thank you!

As allways an excellent service. Order simple and delivery on time.

I only buy the cheap everclear lenses since I only need to wear them for a short time. I've ordered twice and both times one or two of the lenses out of the thirty had tears or irregularities that mad... See more