Marguerite

Hello,

Thank you so much for reaching out and for sharing your honest feedback with us. We are genuinely sorry to hear about your experience with the incorrect solution order and how frustrating it must have been to be unable to cancel it immediately. We completely understand how disappointing it feels to make a simple mistake and not have a brief window to adjust or cancel the order right away.

You have been a valued customer who has trusted us in the past, and we sincerely regret that this situation has caused you inconvenience and disappointment. Please rest assured that your feedback is incredibly important to us, and we are already sharing it with our team so we can explore ways to improve our system for greater flexibility in the future.

We are glad that you have already been provided with a return mailing label so that you can send back the unwanted boxes. Should you need any assistance in following the returns process or have any questions along the way, our Customer Service team will be more than happy to guide you step by step. We strongly encourage you to reach out via live chat or by phone for real time support to make the process as smooth as possible.

Thank you for your patience, loyalty, and for giving us the opportunity to make things right. We deeply value your trust and look forward to restoring your confidence in us.

Best Wishes,
Vision Direct

Hello Marguerite,

Thank you for your lovely review, we really appreciate it.
It is fantastic to hear that you are enjoying the resources you have explored so far and that you are pleased with the support that the Twinkl Cares team provide :)

If there’s anything else we can help with or anything you'd like to share further, we’d love to hear from you.

Best wishes,
Twinkl

Dear Marguerite,

Thank you for sharing your experience with us.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,

-Feel Good Contacts Team-

Dear Marguerite,

Thank you for sharing your experience with us.

At Feel Good Contacts, we strive to provide fast and reliable service to all our customers, and we're glad to have met your expectations on this occasion.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Thank you so much for your review, we're delighted you're loving your products and we really appreciate the support!

Best Wishes,
Team Sculpted

Thanks Marguerite.

Hi,

Greetings from Gifts Direct.

We would like to Thank You for your kind words and high rating.

We are sincerely grateful for your feedback.
It’s our pleasure to provide quality products and the best services to all our customers, we’re glad that this commitment was reflected in your purchase.

We are very happy to know how delighted you are with the service and the item you ordered.

Hope you would find more great pieces from our selection and we look forward to your next purchase again.

Have a wonderful day!

Regards,
Gifts Direct Team

Thanks Marguerite

Thank you for your great comments!