United Kingdom
Review of VIPCars.com
VIPCars were of great help with a recent dispute with a local rental car company. It was easy to engage with them and they supported me all the way when the rental company made a frivolous damage claim.
I will certainly use them if available for my future car rental requirements.
Review of Skyscanner
Skyscanner has not only provided me with a great overview of prices and options for flights and rental cars for many years, in a recent dispute with a local rental car company, they also supported me and the broker who arranged the car rental.
Great service - thanks !
Review of Animed
Unfortunately very slow handling of my order. This is a problem if the medication is needed urgently.
Reply from Animed
Thank you for your comments. I am sorry to hear that your order was processed slower than expected. Please be assured that this is not the service we wish to provide. Please accept our apologies for the inconvenience caused. Kind regards, Sorcha
Review of PixxiBook
I was totally blown away by both the ease to transfer my blog to paper via the APP, by the speed of service and by the quality of the finished product.
Excellent work, great communication as well.
Highly recommendable (as a lot of people before me found as well.....)
Review of Suunto
Nachdem ich die Bewertungen hier gelesen habe, wird mir so einiges so einiges klar.....
Habe ebenfalls ein Batterieproblem mit meiner 4 Monate alten Suunto 9 Peak Pro. Kundendienst sowohl über die Website, über Facebook Messenger und E-mail komplett hoffnungslos.
Keine Kommunikation, keine Unterstützung.
Bin der Marke seit über 10 Jahren treu gewesen und habe regelmässig neue Modelle gekauft, aber dies ist nun der totale Abstieg. Ich frage mich, was da beim Management schief läuft?
Sehe mich nicht mehr in der Lage dort eine weitere Uhr zu kaufen und muss jedem/r stark davon abraten dies in der Zukunft zu tun.
Eine ehemals tolle europäische Firma, die scheinbar aufgegeben hat.....
Reply from Suunto
Lieber Wolfgang,
Es tut mir wirklich leid, von den Problemen zu hören, die Sie mit Ihrer Suunto 9 Peak Pro haben. Ihre Treue zu unserer Marke bedeutet uns sehr viel und es ist entmutigend, von Ihren jüngsten Erfahrungen zu hören. Könnten Sie bitte weitere Einzelheiten zu dem spezifischen Batterieproblem angeben, das Sie haben?
Wir sind bestrebt, Ihre Bedenken auszuräumen und Ihnen die Unterstützung zu bieten, die Sie verdienen. Ihr Feedback ist für uns von unschätzbarem Wert, da wir bestrebt sind, unsere Dienste zu verbessern. Bitte wenden Sie sich direkt an uns unter services@suunto.com, damit wir Ihnen weiterhelfen können. Vielen Dank für Ihr Verständnis und Ihre Geduld, während wir daran arbeiten, Ihr Vertrauen zurückzugewinnen.
Mit freundlichen Grüßen,
Suunto-Kundendienstteam
Review of Fleurop AG
Tried several times to place an order and received a message that "something" went wrong.
No real support from the head quarter.
I have ordered a lot from them in the past, but I am now happy to give up on them ......
That a shame, this used to be a good service
Review of Virgin Media
Virginmedia is overcharging loyal customers and trying to get in touch with them to change or to stop your account with them is a nightmare.
Overall customer service is poor.
Reply from Virgin Media
Hi Wolfgang Dohne 👋
Thanks for taking the time to leave a review. We're sorry to hear you feel this way regarding our services and have had some trouble getting in touch. This certainly isn't the standard of service that we aim to provide.
As with most providers, we do introductory offers to new customers at the start of all of their time with us. You will have benefited from such a deal. Once this expires we'll do all we can to offer the best existing customer deal available
As we don't have account access via Trustpilot to look into your package, it would be best to contact one of our team to discuss this further. You can reach our team on any of the following methods to speak about your package:
📞 Call: 150 from a Virgin Media Landline or 0345 454 1111
💬 WhatsApp: +447305 327 112
- Reece
Review of Fleurop AG
Wieder einmal versucht über Fleurop zu bestellen.
Der Prozess ist langwierig und es kommen jede Menge Extrakosten dazu.
Wollte schließlich den Kauf abschließen, da ging die ganze Bestellung verloren ......("Oh, da lief etwas schief!.....) und man hätte wieder ganz von vorne anfangen müssen ........ Hoffnungslos !...(Habe früher viel über Fleurop bestellt)
Review of PPS GI
I have used the services of PPS GI for many years and have found them at all times extremely professional and helpful, always aiming to get the best insurance deal and always very responsive if insurance conditions needed to be adjusted.
Can wholeheartedly recommend them !
Reply from PPS GI
Hello Wolfgang, it's always been such a pleasure. We've been through a lot of changes between us! Thanks for taking the time to leave this review, it is very much appreciated.
Review of Fleurop AG
Die gleichzeitige Bestellung von mehreren Straeussen war nicht moeglich und am Ende der Bestellung crashte die Website......
Enttaeuscht!.......
Review of NetFerry.com
Tried this website to book a ferry journey from Helsinki to Tallinn. The transaction was straight forward but there were a lot of irrelevant cabin options listed (the journey just takes 2 hours….) and it was not possible to book a journey with a dog.
So overall not too impressed…..
Review of Prenetics
All the previous bad reviews reflect our own experience - test results often delayed by several days and we are now certain the Royal Mail is not to blaim. My day 5 early release result arrived in the night between day 7 and 8 and my wife is still waiting for hers (day 8+) - in the meantime she has already submitted her day 8 sample. This company doesn’t appear to be able to handle the current demand for tests (if they ever have….). Best avoid and look for a different provider.
Review of Dbschenker
DBSchenker praesentiert sich als internationale Spedition enttaeuscht aber soweit bei allen meinen Lieferungen (sowohl in Deutschland als auch im Ausland (UK)). Hatte gestern ebenfalls eine Waschmaschine ueber DBSchenker in Bayern anliefern lassen. Da ich ein Handy mit britischer Vorwahl verwende war es weder moeglich mir SMS Nachrichten zu schicken oder mich wie gebeten 1 Stunde vor Anlieferung anzurufen. Mit Glueck war ich zum Zeitpunkt der Lieferung zuhause. Auch war DBSchenker nicht in der Lage das Lieferfenster zwischen 8 - 16 Uhr weiter einzugrenzen. Hierdurch ging mir ein kompletter Arbeitstag verloren. Ich halte diesen Service weder fuer zeitgemaess noch fuer kundenfreundlich und werde versuchen diese Spedition in Zukunft zu meiden.
Review of PREISVERGLEICH.de
Wollte Preisvergleich.de zum Kauf eines DSL Anschlusses verwenden - dies war nur moeglich mit einer deutschen Handynummer (Festnetz auch nicht moeglich). Habe leider nur ein britisches Handy. Der - zugegeben - freundliche Kundendienst riet mir, mir eine Nummer auszudenken.....
Habe dann ein anderes Portal gewaehlt.
Das geeinte Europa ist bei Preisvergleich.de noch nicht angekommen.....
Reply from PREISVERGLEICH.de
Sehr geehrter Herr Dohne,
die Anforderung eine deutsche Mobilfunknummer als Rückrufnummer zu hinterlegen stammt von unseren Partnern. Solange die Anbieter dies voraussetzen, kann unsere Buchungsstrecke nicht angepasst werden.
Mit freundlichen Grüßen
Ihr PREISVERGLEICH.de Team
Review of webuyanycar
This is the third car I have been selling to webuyanycar. The whole sale process is straight forward and all the sales people I dealt with have been very helpful and understanding, explaining every detail of the process. As long as one is not expecting exactly the quoted price, there is not much chance disappointment for. Great service !
Review of Odenresor
Another company that is crafty adding charges at the end......
Tried to book a seemingly cheaper flight with BA to London through them - in the end their price turned out higher than with BA directly.
They tried to add a lot of charges throughout the process and they made you feel bad by clicking these add-ons constantly away.
There should be no place for these companies on the travel market.
Will not try to use them again
Review of Runnerinn
Your return mechanism is certainly neither fast nor simple.....you sent me wrongly sized running shoes and despite of several attempts to get in touch with you, I still have not received a return label or instructions on how I can obtain correctly sized shoes.
I tried to communicate with you both by Whats Up and by e-mail.
My order number is 3124793.
Really disappointed and considering now further steps....
Reply from Runnerinn
Hello Wolfgang Dohne,
We are really sorry about your comments, please follow the next steps.
If you receive a defective/damaged or wrong item, please follow the process below:
Step 1: Log in to MY ACCOUNT
Sign in to your account by using your email address and password and please select My orders.
Step 2: Select order/item
Please click on the order and select the damaged/defective or wrong item/s. Please choose your return reason.
Step 3: Information/pictures
To process your claim we kindly ask you to provide us with a brief description about the defect/difference as well as at least one picture where the damage/defect/difference can be shown. Pictures can be attached directly to the form. In case of your parcel arrived damaged and you did already sign the receipt, we need you to provide us within 4 days with additionally information as:
- Picture of the damaged item
- Picture of the parcel, label as well as the damage of the parcel.
Step 4: Process
Once we could receive any required information, we will review your request as quickly as possible.
We are unable to accept reclamations for the following defects:
- Damaged due to incorrect or intense usage.
- Increased perspiration.
- Colour transfer (i.e. jeans colouring socks blue).
- Damaged due to external factors, such as friction, sharp objects or chemicals.
- Articles that cause physical discomfort i.e. blisters.
