Urbanmood Reviews 72

Steer clear. This is a classic scam. They list products at a discount but not such a crazy discount that you’d be suspicious.

They then generate a fake shipping number through a Chinese carrier that never actually progresses beyond “awaiting collection”. They continue to blame the carrier saying “it just isn’t updated” or “it’s stuck” or “we will check with carrier” etc.

The fact is, your product was never shipped and you aren’t going to receive it. I am now going through the AMEX chargeback process hoping to get my money back.

Absolutely rubbish. One item received after 7 weeks - its clearly a fake - the second item that should have been shipped at the same time has never arrived. You can't get a refund as they say send it back!!! how can you if it never arrived!

I can only confirm this is a scam

Order placed on 27 October 2024, and despite receiving confirmation, never an update. Sending an e-mail to their customer service department gets no response. My email is blocked. It's a scam!!! The company probably doesn't even exist anymore. AVOID THIS ACTIVITY

Ordered a sweatshirt 28.11.23 and still have not received my item.
I get all sorts of excuses in different languages fra customer service.
Lost DKK 449,- 🤬🤬

I never received my package. But they took my money.

Appalling customer service. Refuse refunds. The WORST fake clothing I’ve ever seen. Unhelpful with returns information trying to send an item back to Spain. End up writing off the money spent which is infuriating because this scam company win!

Do not buy there !!!

scam
scam scam scam scam scam scam scam

Do not buy from them! They are running a scam operation!

This thing is a scam I would never recommend you to use or see this again :/ . Go find something else.

Scam Scam Scam Scam Scam Scam Scam Scam Scam

This is a really bad purchase, don't buy you'll lose money, its quite the scam

Scam! don't reccomend