Osmo Official Reviews 2,530

I wrote to Osmo to request a new guard for my Epilator as it had broken. After a bit of tooing and froing giving the information they required. They have given me a completely free of charge replace... See more

I asked if there were color options for the fitted grounding bed sheet and my question was answered within15 minutes. I was disappointed the only choice was grey as that doesn't go with with any of my... See more

My tracker wasn't linking with GPS. I contacted Alessandro in the chat on the website and he was with me for 20mins while we tried to diagnose it. He couldn't get it to work, so he went said he would... See more

I was a little sceptical at first with the reviews. However I have gone ahead with my purchase. The customer support from Ella was excellent. Subscription be aware of you can cancel straight away... See more

TryOsmo is absolutely the best in its league! Bought 2 products: -sharp pricing -fast shipping -well packed -super quality product!!! But here it comes: There after-sales-service is out... See more

I don't know how I've lost the mounting although my dog does chew anything! However one thing to note is that the tracker does have to be disengaged for it's mount in order to charge. The access to... See more

Had a water flosser for just over a year & it had stopped charging Emailed customer service & sent video of problem , sorted very quickly & agreed to send a replacement. A true test of great serv... See more

OSMO did exactly what it promised it would do! Fast delivery and super easy to install….plug & play, that simple! I have bought other competitors products that promise the same quality, but they a... See more

I recently made a mistake while ordering and needed to change after payment was done. I reached out to the support team and was amazed at how quickly they responded. They not only gave me clear answer... See more

Before I bought my Vision Hunter I read raving reviews online. It was also mentioned that they are often sold out so I was a bit worried when my order did not arrive after 10 days. I contacted custome... See more

I was sceptical at first, cause the external disc had no name on it (or on a package), the connecting cable was differemt from all of those I've had, and I thought I got scammed. But the customer serv... See more

I was having continuous dropouts from my internet. It drove me crazy. I finally bought an Osmo router with 6 antennas. Once installed, we have had wonderful reception throughout the entire house.... See more

Having just ordered an item on line, I had a query regarding a discount code problem. They rectified it immediately. The communications I received were nothing less than super fast, and super effici... See more

Jen responded to my email promptly. She was professional yet personable and responsive in her reply. She acknowledged and addressed my difficulty and did what she could to rectify / make the situation... See more

Osmo customer service were responsive and resolved my question quicky. Online shopping can be hit and miss, not knowing which suppliers to trust. From this first experience with Osmo, their website... See more

Bought online Netlite VRX Router after seeing the rating on Google by OSMO. It is really a fast router. OSMO's communication regarding pre delivery of router was excellent. The router was installed an... See more

Great product, had unbelievable customer service experience (hassel free) when I had an issue with the product and if the troubleshooting didn't work, they will replace the product. I had a 2 year war... See more

Not only am I a great fan of shilajit and the Norwegian formula that you can rely on to be 100% what it says (many others vary!). In my lastest exchange, I over ordered and was able to communicate... See more

After mistakenly adding an additional item to my basket, I had a very helpful web chat with Erjon. He was brilliant and helped me find a perfect solution. I highly recommend this company and their app... See more

The representative helped me by giving me the information to return the items I purchased. Initially, she did send me the manual due to my issues and concerns with the set up, and I did appreciate tha... See more

The company had trouble sourcing my purchase, so offered a 5% refund, while still sending my purchase. They kept me informed in a timely manner on delays, and in the current environment, delays are ex... See more

I had some doubts about the product I received. The seller quickly eased those fears with proof that what I thought I bought is what I indeed received. And they took care of another issue regarding... See more

Kept well-informed during purchase & delivery. Tracker looks well-made and robust. Easy to set up eventually!! Needed support from the tech team to solve a very simple issue… tech team were easy to co... See more

I had entered my order incorrectly and was billed for triple the amount. I contacted customer service and within 1 hr it was fixed and refunded. The customer service was first class, friendly and fas... See more

When purchasing I clicked through all the prompts not realising my phone had auto populated using my old address interstate. Donna from customer support was very helpful in locating my order an... See more

Very quick response to email and issue resolved just as quickly. I would advise people to check what you are ordering as I ordered what I thought was a 1 off purchase to try and it ended up being a mo... See more

I ordered a grounding mat but somehow in the check out process I added on additional items. I immediately cancelled the order and within a day I was told it was cancelled and I would receive a refund.... See more

It's works over a few days! There is detoxification symptoms. I do feel some more energy. It's 500mg shilajit with 100mg of 4 different extracts 2 of which I already take. It's good first thing in the... See more

Good communication. That deserves 5 stars. Unfortunally i have to send the item back. Sending it back to China is a very difficult procedure. To sad that I cannot send it to Sweden because there i... See more

The quick responses to my original request was handled promptly and with care. I was offered a few solutions to my inquiry, but they were ultimately able to process my request and was very helpful in... See more

Very helpful colleague who offered good tech support and when she couldn’t help me, said she would send me a replacement car adapter to try. Sadly I don’t hold out much hope that it will work, because... See more

OSMO staff gave me a rapid advice to try and resolve a problem. This was followed up by really great remedial customer service. I was delighted with my OSMO product and OSMO customer support/

Best customer service I’ve had in a very long time long time. I screwed up and ordered a gps cat tracker twice. I was given two great options and decided to keep the second one with their offer of a 3... See more

Prompt and accurate communication. I have dealt with them twice and both times have needed to contact them about my order, it has been resolved quickly. Friendly service and fantastic product!

The item I brought was not suitable for my needs so I requested a refund I found the support team first class they kept me informed and answered any questions I had within a day. Would definitely reco... See more

To be fair fair their customer support is great! I mistakenly ordered a repeat (subscription) product and they’ve amended without a problem! Good work!

I realized that I was subscribed to future re-orders without my full understanding and consent. Helpful and fast responding to all my inquiries. Fast problem solving. Still have to receive my order bu... See more

They should have contacted me that my purchase was out of stock. After I contacted the support team they were very quick to respond and cancelled the order and said they would refund my money, so I’ll... See more

Quick reply, helpful info. A few replies to my questions were a bit vague, which left some confusion. Overall great customer service.

Despite being led into a monumentally huge purchase via promotional clicks I saw at first glance as “free” and in shock cancelling a £300+ order via PayPal (always review your order, I trusted rather... See more

At least, after a couple of Mails (with every time a new employee) to explain the problems (about 10 Mails) we got a new Tracker, which works as well as advertised.

The quick response and understanding from Jen that I had made an error in my purchase which was duplicated. I received an email straight away advising that I would receive a refund.

The whole process has been faultless. Superb communication! What a wonderful team! Great product. Super quality. You’re a 5 star team. Thank you.

I feel satisfied about everything! And when I joigned your web site , communication has been pleasant and easy. Thank you for your kindness and professionalism .

My water flosser stopped working and was promptly replaced by customer service! Great customer service here!

The Support is fantastic, quick, helpful and very friendly

Refund with no problem.

The staff at Norwegian biolabs is diligent in their jobs addressing any mistakes made in orders. They have been friendly and courteous. Thanks again for your attention to this matter before you.... See more