customer – Reviews

Reviews

Apr 9, 2025

Refund

The item I brought was not suitable for my needs so I requested a refund I found the support team first class they kept me informed and answered any questions I had within a day. Would definitely recommend them.

April 9, 2025

Unprompted review

Reply from Osmo Official

Apr 11, 2025

Hello there! Thank you so much for your kind words! I'm glad to hear that our support team was able to assist you promptly and keep you informed throughout the process. We truly appreciate your recommendation and are always here if you need any further assistance.

Review of XDP

Feb 19, 2025

Wilko

Our Parcel was delivered at the said time which was perfect. I wish I could say the same about the delivery driver. If he had parked on our drive by the back gate which my husband had unlocked he could have put it behind the gate, instead he parked in the road carried/dragged it to the front door rung on the doorbell and walked off didn’t even wait for a signature. As my husband is over 80yrs a little help would have been appreciated.

February 19, 2025

Unprompted review

Reply from XDP

Feb 24, 2025

Good morning,

Thank you for your feedback. We truly apologise for the negative experience received.

We're happy to check what happened and take necessary action. However, due to not receiving the consignment number as requested, we are unable to look into this matter further for you. Please send your consignment number and or post code to trackingupdates@xdp.co.uk and one of our team will be in contact with you.

Kind regards,
XDP