Customer Error
The quick response and understanding from Jen that I had made an error in my purchase which was duplicated. I received an email straight away advising that I would receive a refund.
May 24, 2025
Unprompted review
Reply from Osmo Official
Thank you for your thoughtful feedback, Janice! We're glad to hear that Jen was able to assist you quickly and resolve the duplicate purchase issue with care and efficiency.
If there's anything else we can do for you, feel free to reach out anytime.