Small error on order that was resolved by tent spares with no problem. That was after we had made a mistake on our original order and had to cancel it! Great customer service from Sue who sorted us o... See more
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TentSpares Ltd established fifteen years ago provides a much-needed service that the camping and caravanning industry was lacking ⛺ Our staff has 40 years of combined expertise in the sector, and as we have developed over the years, we are now Universal Spares' primary UK distributors, along with big brands like Khyam, Vango, Outwell, and Fiamma, to name a few. Having grown and established our business through the years, we have increased 📈 our selection and now also have a custom pole service for your tenting needs 🏕️ Working with many different tent manufacturers, we have a large selection of general spare parts, replacement tent poles, waterproofing, and even specialised tent pole runs and air tubes in store. All of these are readily available on-site and ready for prompt delivery 🚚 🌐 Visit our website www.tentspares.co.uk
Unit 8a Jacknell Road, Dodwells Bridge Industrial Estate, LE10 3BS, Leicestershire, United Kingdom
Great to find you to supply the lost poles for our khyam awning that you delivered in two days

Reply from Tent Spares

Reply from Tent Spares
Easy selection of the correct replacement spare part, prompt delivery and reasonable purchase and delivery cost.

Reply from Tent Spares
This is the second time I have used Tent Spares. Service is excellent, however some effort is required to cut to length etc. This was not an issue for me as I am reasonably handy on the tools.

Reply from Tent Spares
Ordering process was straight forward, cost was competitive and part came as described.

Reply from Tent Spares
Due to an error in ordering the incorect replacement tent poles I messaged Tent Spares, and they very quickly resolved my issue and the correct poles have been despatched and are currently enroute.
I have returned the incorrect poles for credit.
As a result i am very happy with the excellent service provided by Tent Spares

Reply from Tent Spares
tent poles arrived quickly and seem just the same as my existing poles, except not broken. easy to fit after watching a video

Reply from Tent Spares
Great site to order from, was a fast service too so therefor I will be using these again in the furure

Reply from Tent Spares
Small error on order that was resolved by tent spares with no problem. That was after we had made a mistake on our original order and had to cancel it! Great customer service from Sue who sorted us out both times.

Reply from Tent Spares
You had what we wanted and delivered it quickly. It will be 6 months before we test it, but it matches the broken pole so we don't expect any issues.

Reply from Tent Spares
Really bright guy ropes, so not tripped over yet! However two of the four have been chewed by squirrels! I have sprayed vinegar on them to try to save them. They are long enough to still work luckily. Otherwise I would have to buy some more from them! Arrived promptly.

Reply from Tent Spares
Very happy with purchase. Needed a couple of new poles after wind damage during the summer holidays. Tried different places with no luck. I found Tentspares and found exactly what I was after. A bonus was the spare elastic. Not needed just now, though may need in the future. Very easy to order and delivery was very quick. Will definitely be a return buyer as I have a variety of tents and all in the stock. 😁

Reply from Tent Spares

Reply from Tent Spares
Quick delivery and all the parts we ordered (pole repair kit and pole elastic) we’re good quality and in well thought out kits.

Reply from Tent Spares
Arrived quickly and was an exact match for the pole we needed to replace. Used this weekend and did the job

Reply from Tent Spares

Reply from Tent Spares
All the poles, fast delivery! It should keep our Scout Group's tents going for a few more years.

Reply from Tent Spares
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