I am so happy I made the decision to train with Study Active. Heather, my tutor was amazing and the whole team are top notch. I did a lot of research and I'm delighted with Study Active. I would encou... See more
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Study Active is one of the UK’s leading and most established providers of Personal Trainer qualifications. Study Active is an Active IQ approved centre delivering CIMSPA endorsed and Ofqual regulated Gym Instructor & Personal Trainer courses, delivered by online and blended learning. Rated “Outstanding” by CIMSPA and “Highly Recommended” by ukactive, Study Active prides itself for delivering exceptional course quality, cutting edge innovation, and excellent customer service. In addition to Personal Trainer courses, we also offer the prestigious RSPH Level 4 Award in Nutrition as well as a range of other professional development courses. We also pride ourselves on the careers support that we provide our graduates due to our substantial links with nationwide Gyms and Personal Trainer companies. Our holistic approach makes us a very popular choice for anyone wanting to enter and progress in the fitness sector.
7 Paynes Park, SG5 1EH, Hitchin, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
Honestly tried to get on with them they were just very unhelpful and when I asked for a refund because they weren’t really helping me they could only refund you after 14 days what a shame I’d heard good things about them in the past

Reply from Study Active
⭐⭐⭐⭐⭐ **Highly Recommend Study Active and Kelly!**
I cannot recommend **Study Active** enough, and I want to give a special shout out to my assessor, **Kelly**, who was absolutely incredible throughout my journey studying for the **Level 2 Gym Instructor Course**.
Kelly was nothing but supportive and patient with me during the entire process. Over the last few months, she consistently communicated with me, never hesitating to answer my questions and ensuring I fully understood the material. Her guidance helped me find solutions and build confidence in my knowledge.
When it came to the actual exam day, Kelly went above and beyond. She was supportive, a great listener, and an amazing motivator. Thanks to her encouragement and expertise, I was able to successfully pass the exam!
If you're considering Study Active for your fitness qualifications, I highly recommend them—and especially Kelly—for their professionalism, dedication, and genuine care for their students.
Thank you, Kelly, and Study Active, for helping me achieve this milestone

Reply from Study Active
My overall experience was absolutely fantastic! The team was incredibly helpful and provided timely feedback every step of the way. When I found myself needing a little extra time to complete my studies, they generously offered me a FREE three-month extension! As a qualified PT now, I can’t stress enough how much I recommend coming here to learn. You won’t regret it—this place is a game-changer!
I have recently completed both my Level 2 Gym Instructor and Level 3 Personal Training qualifications with Study Active, and I couldn’t recommend them enough. The course content was clear, engaging, and really well-structured, making it easy to follow while still being challenging and informative.
The support from the tutors was outstanding – they were always approachable, quick to respond, and really knowledgeable. I felt supported throughout the whole process, whether it was with theory work, practical assessments, or preparing for exams.
The flexibility of the course was a huge bonus, as it allowed me to fit my studies around work and training commitments. The online resources and study materials were excellent and gave me everything I needed to succeed.
Thanks to Study Active, I now feel fully prepared and confident stepping into the fitness industry as a qualified PT. I’m really glad I chose to study with them and would highly recommend them to anyone looking to start or further their career in fitness.
I've personally been very disappointed in the quality of support while completing the course. Before enrolling on the course, I emailed some questions to the support team. In response, I got a general reply telling me to read the brochure, which I had specified my queries were not included in. When given a call from Study Active they answered my questions, but since enrolling, I have realised they went into no detail and gave lots of misinformation about the course. Equally, the support team throughout the process has not been able to help with any queries and often contradicts what I was told prior to enrolling.
The whole process has seemingly been made difficult, and I regret enrolling with this company. Giving a 2 star review as the course content is good with the online learning making it achievable alongside working. I would recommend enrolling on the course through a different provider.

Reply from Study Active
Studying with Study Active has been fantastic from start to finish. All the tutors have been excellent, super supportive and professional. The tutors also respond to any questions you have very promptly and with good advice. The course is also very flexible, which in my case, having 2 young kids, was extremely helpful. I would definitely recommend Study Active and their tutors.

Reply from Study Active
The support from the tutors throughout my Level 3 Personal Training course really stood out. The level of detail in this course I believe goes beyond a regular personal training course (I have spoken to other PT's about this, so I'm going through comparison of what I've been informed of in regards to their experiences on their courses) which I feel equips an industry professional with valuable knowledge to implement with their clients. I highly recommend the Level 3 Personal Training course with Study Active and will be looking at other courses they run as part of my continued professional development.

Reply from Study Active
I am so happy I made the decision to train with Study Active. Heather, my tutor was amazing and the whole team are top notch. I did a lot of research and I'm delighted with Study Active. I would encourage anyone who is looking to train in the fitness industry to train with them. 10 out of 10. I have completed level 2 Gym Instructor, Level 3 Personal Training, and level 3 in Supporting Clients with Long Term Conditions

Reply from Study Active
I found both the course and the service provided by Study Active to be exemplary, I thoroughly recommend them. I have been able to compare course content with other providers and I’m convinced I made the right choice for my level 3 PT qualification. I will go back to Study Active for further courses.

Reply from Study Active
I purchased the level 2 and 3. Then with 3 payments to go My health condition worsened and I had additional out goings I fell behind with a payment. I had previously asked for support because the learning material is difficult to type on. The emails after the missed payment were all financial. Even when made aware of whats happened. Then had a positive telephone conversation about the course and support moving forward. The email confirming what was discussed only mentioned repayments again. There was no mention about the support offered on the phone. This experience is different to in the past plus just being informed the company was sold leaves me seriously concerned. I now have lost trust in the company and feel paying anymore would be throwing good money after bad because they no longer value clients

Reply from Study Active
I have enjoyed studying with Study Active, the whole process was smooth. The support staff, tutors, and practical assessors were very professional.

Reply from Study Active
I had a fantastic experience working with study active. The staff were extremely helpful and supportive guiding me through the processes for completing my Gym Instructors Level 2 and Personal Training Level 3 courses. Having the option to do everything online and at a slower pace was perfect for me whilst juggling family life and a busy full time job already. I would highly recommend study active to anyone looking at organisations to complete qualifications with. I’m so thrilled to have my qualifications! Thank you

Reply from Study Active
I have just completed both my Level 2 Gym Instructors and Level 3 Personal Trainers course with Study Active and the support i received was second to none. They were very patient with me, as an older learner, and explained everything wonderfully. I would especially like to thank Rebecca for the incredible support and guidance over the past 10 months. I cannot recommend Study Active highly enough and I'm looking forward to continuing my learning with them on future courses.

Reply from Study Active
Study Active has a great team that look out for their students very well. I felt the course was concise and relevant and contained useful information regarding personal training.

Reply from Study Active
I recently finished L2 Gym Instructor course. It was excellent experience. My assessor, Colin was particularly helpful and explained everything in detail, making me feel comfortable throughout the process. I'm truly grateful for the support I received

Reply from Study Active
Very helpful and supportive tutors. Information is digestible and easy to understand.
Self-paced learning at its finest! Friendly and knowledgeable tutors who are available for advice and guidance.
It’s been fantastic learning about what’s involved in becoming a PT. The course allowed me to study at my own pace, alongside a demanding job. It has motivated me to continue learning and build on the knowledge I’ve gained so far. I would definitely recommend this to anyone looking to start their journey.
Be very cautious on purchasing any of these courses that they offer as combined packages. They stipulate a 2 week period cancellation period for the WHOLE package: on the more advanced courses, even if you have never tried them out or will not access them after 6 months to 1-2 years as you progress through the courses. They then refuse to refund any course from any part of the combined package, despite their heavy promotion of combined packages. As justification they say you agreed in the terms and conditions ignoring the basic unfairness of what they promote. Buy only the course that you need as stand alone as I lost over £2000.

Reply from Study Active
I recently completed my level 2 gym instructing course & would highly recommend. I had Chris for my practical assessment who was lovely & so knowledgeable & really made me and my dad feel at ease. Looking forward to completing my Level 3 PT qualification, thanks again!

Reply from Study Active
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