Very Rude, Poor Customer Service
Contacted them in relation to a matter detailed on their website. Email back to say they couldn't help they were too busy and wouldn't discuss the matter further
United Kingdom
Review of Saunders Law
Contacted them in relation to a matter detailed on their website. Email back to say they couldn't help they were too busy and wouldn't discuss the matter further
Review of Surepasscarhire
I paid for delivery of a car to my home address. Over the weeks I had it the faults got worse, the spark plugs weren't in properly that was fixed by a local garage, the engine warning light went on and off because it was running lean, the esc service light was on alot, the side light had a lose connection, these faults couldn't be resolved by Halfords and Kwik fit where the said to take it. Then on the final day the engine overheated then was leaking coolent. I asked for them to replace the car but they refused unless I paid another delivery fee even though the car was faulty. They have said they will refund the £190 they took from my bank but nothing has been returned yet
Review of Study Active
I purchased the level 2 and 3. Then with 3 payments to go My health condition worsened and I had additional out goings I fell behind with a payment. I had previously asked for support because the learning material is difficult to type on. The emails after the missed payment were all financial. Even when made aware of whats happened. Then had a positive telephone conversation about the course and support moving forward. The email confirming what was discussed only mentioned repayments again. There was no mention about the support offered on the phone. This experience is different to in the past plus just being informed the company was sold leaves me seriously concerned. I now have lost trust in the company and feel paying anymore would be throwing good money after bad because they no longer value clients
Reply from Study Active
Review of Evans Halshaw
Never pay them a deposit. I'm having to go through small claims at Northampton to get mine back. If anyone is in the same position the company details are Loxley House 2 0akwood Court, Little Oak Drive Annesley, Nottingham, Nottinghamshire, NG15 0DR Company Number 01994002. The finance company had no record of me or the car registration either which is alarming.
Reply from Evans Halshaw
Review of Proovia Couriers
Delivered vehicle and keys to wrong address. The bike was also damaged on both sides we can send pictures
Reply from Proovia Couriers