Sprocketscycles Reviews 5,831

These guys go above and beyond. It's always a pleasure visiting the shop, which is well stocked with lots of different choices to suit all budgets. Brilliant for spare parts to repair or customise y... See more

I telephoned to ensure that the advertised product was still in stock. Staff checked and advised it was available. He subsequently phoned back to advise that the box was the wrong one, but the product... See more

Whn i order from sprocket bike the never a problem is the fastest delivery service i ever had. Sprocket bike is always there if u need help with size or questions and always got bk with the hour show... See more

Great communication after my on line purchase and made sure that all components on my bike were correct and in line with the Trek Specifications. Thank you Dave and all at Sprockets Cycles..👍

Excellent bike service, informed me of any required changes and parts. Everything explained well. Bike feels like new again. Solved my di2 problems too.

I've used Sprockets several times now and they have been the best price and super fast delivery. Great to find a reliable UK company that is a pleasure to deal with. Their customer service has been fa... See more

Sprocket bike is the best store av used for bikes I ordered 2x 29inch mitch tyres and ship straight away by 11.15 the next day I resved thm and on my bike 30min after tht fast response not only tht I... See more

Easy to navigate the website. Purchasing and ordering was easy and without hitch Only reason 4 not 5 stars, have had lot speedier deliveries from elsewhere, this delivery took few days longer than... See more

The guys at sprockets were all really nice and helpful the only reason not to give 5 stars was I was buying 2 front hope pro 5 wheels and 2 rear hope pro 5 wheels 27.5 unfortunately there was a 29 inc... See more

Received a call the day after placing my order to tell me the item wasn't in stock so would take a bit longer than the two day delivery date advised on the site. I was in no great rush so the extra da... See more

Great service Bought a set of brakes online and then had questions, staff took the time to talk things through and then offered to email details regarding new bleeding and installation procedures.... See more

Prompt service, kept informed of progress. Good feedback from mechanic when I picked bike up.

Best price available for the kids ride shotgun pro child kit, super fast delivery thanks guys

When the first delivery was earlier than expected, they sorted out the second one the same day, the bike arrived in the excellent condition with just a few basic bits to be done. They always answered... See more

I bought a new front light in Sprockets sale and am very pleased with it. Not only was it the best price I could find, the service and communication were excellent and it was delivered quickly. I'll d... See more

Cheapest place in the market by some a decent margin, worth paying the delivery when they can produce at that price. Using the product for bicycle and motorbike, have used for running I. The past... See more

Quick delivery and excellent customer service I recently ordered a Trek Roscoe 7 and was really impressed with Sprockets Cycles' level of service. They followed up with me after ordering to chec... See more

Wow ordered on a Friday 2 o clock and it was delivered next morning, you won’t get better than that and cheapest on net. Thanks Sprocket Cycles will definitely be using more often in the future.

Super friendly and great service, luckily they called and checked whether I'd ordered the correct product and I hadn't, so then they sent the one I actually wanted which was great.

Love ordering from sprockets as they are so efficient. Only thing that caused an issue was dpd who said they'd deliver on one day then proceeded to say that due to unforeseen errors it would be delive... See more

I'm new to electric bikes, and i had a few questions before and after I purchased an E bike. This company has responded to all my emails within a couple of hours with all the information I needed. I C... See more

Fantastic bike shop in Kilmarnock. Second bike bought from the shop and couldn’t fault them. My daughter got her bike serviced from David and went above and beyond to bring it back to brand new condit... See more

The purchase was fine and I'm happy with the item I received. However, DPD were instructed not to leave the parcel in my safe place. This created a lot of completely unneccesary hassle. Unfortunatel... See more

Hugely grateful to the team at Sprockets who gave me spot-on advice over the phone to fix a fault with my e-bike, which the manufacturer couldn't help with. Thank you Sprockets, really appreciated an... See more

Wow! What a great service sprocketscycles offer. Ordered on a Sunday, despatched the same day and next day delivery! From Scotland to the Isle of Wight. Brilliant service, will definitely be using... See more

First time using this company for items for my son’s bike. Absolutely fantastic service - parts ordered and arrived by lunchtime the next day. Couldn’t ask for better! Will definitely use Sprockets ag... See more

Ordered Saturday afternoon, delivered Sunday morning! Can't get any better than that!

Great value for Park Tool IR-3 internal routing kit. Delayed order shipping by DPD. Emailed asking for an invoice on Sunday and SprocketCycles responded immediately. Would recommend to others.

Amazing Delivery. I ordered some Hope components for my bike Sat morning, delivered Sun midday. What more can you ask? Very competitive prices.

Shipped on a Sunday, amazing. The was a little hiccup on the house number which was rectified immediately. Just a shame DPD could not update the info without rescheduling the delivery day!

Ordered a New Hope seat clamp in orange, very competitively priced and delivered quickly and without any fuss from the delivery company. Well Happy!

I needed a rear view mirror for my gravel bike. To work properly it needed to be on the end of the handlebar which was difficult with this design. David at Sprockets made extra adjustments to fit the... See more

Items arrived as ordered, 2 of 4 , Brake pad boxes were damaged but items ok, Packaging could / should have been better considering the charge!

The guys at Sprockets are excellent. No hard sale, they just want to make sure that the bike you buy is the best for the customer. My thanks to them all.

Brilliant service, even though there was a delay to ordering the goods, the shop actually rang me and checked in asking if that was ok, if only all shops was like this, will defiantly deal again many... See more

Jamie was brilliant, knowledgeable and explained the repair. He also took the time to pair the bike with my phone. All tested and working before leaving the store.

Good price, delivered within timescales promised, bike checked and packed well with no issues - no owners manual but that may be a manufacturers omission.

Fantastic service and really nice guys. Only dealt via telephone and email but they were very helpful. Bike ordered came within a few days, perfect. Will definitely use again and will be now my no... See more

Excellent service. Called to double check something then ordered online . Promptly received.

Great Selection of Products, Fantastic buying experience. Kept me up to date with my purchase and delivery throughout.

Brilliant service my order came the next day 😀

Great service as usual. Bike running great again. Thank you

Fast delivery, great price, lovely upgrade, easy to fit. Thank you!!

Easy to order customer service were amazing and nice quick delivery, I’ll definitely be ordering from you again

Great product, delivery and communication. Thank you. Will definitely be using again.

No complaints.

Bought a Genesis Tour bike for my husband, really pleased with the bike. Delivery was swift, under a week even though they are really busy and delivery can be a bit hit or miss at these current time... See more

The fact I can take my son and nephew out on the bike is a game changer. My nephew took it really good. Just to get my son on it next. Nephew and I had a great experience. Thanks to yous for for s... See more

WAS WELL KEPT INFORMED OF EVERYTHING THAT WAS HAPPENING BY TEXT AND EMAIL CAME ACROSS A VERY PROFFESIONAL SERVICE AND ALWAYS WILLING TO HELP AND SORT OUT MY PROBLEM

This was my first order from sprockets and have to say they are pretty awesome. They dispatched my parcel super fast but I did run into problems with Dpd, I called the shop to notify them of the delay... See more