Cooks Cast Stone Reviews 1,012

Not unpacked yet as it is a Birthday present. However, all that I have seen gives me great confidence in you, the carvings look finer and the delivery went very well indeed. Thank you for a great ser... See more

The overall delivery time was longer that I was advised but only by a few days. The driver who delivered the coins phoned to say he was on his way and was bang on time. The quality of the sandstone... See more

Great products, arrived within the period stated and most importantly wrapped extremely well to avoid breakages. The colour variation for the natural stone were identical .. unlike the products I got... See more

I spoke to a gentleman named Sean. Who was not only extremely knowledgeable and helpful about their products. But very patient with an elderly lady . Thank you Sean, Also the delivery man was extreme... See more

Unfortunately they gave part of our order to another customer which meant our order was delayed. Communication is poor as they ignore emails. When we eventually received our order it was reasonabl... See more

Very helpful over the telephone. Yes you can talk to a real person ! Great customer service did exactly as i requested thank you

First time customer: great customer service only bettered by the quality of the stone copings I purchased. Delivered perfectly and before scheduled date. Saved me £900 on other quoted price and not si... See more

Extremely pleased with the Border Terrier Animal Statues, they look amazing at our entrance! They came within the timeframe given and were well packaged. I was a little disappointed that despite two... See more

The service was excellent from that first phone call to delivery. Very helpful. Delivery driver obligingly sited pallet on driveway away from kerbside. Packed so well with carpet underlay and carpet... See more

Pair Serengeti lions…arrived separately! One damaged crown of head ,replacement please. Second lion has poorly cast feet , will not withstand frost. Only one circular base supplied ….too small,wro... See more

I ordered a plinth with a sundial as a memorial for our dog who passed away. Whilst bittersweet, Sean dealt with us with care and attention, advising of the best choice of colours and made what can on... See more

Beautiful Neo-classical statue - a cut above what you'll find in your average garden centre. Made by a local company in Yorkshire who are a pleasure to deal with. Well packaged, for such a heavy item,... See more

I am delighted with my garden bench, the quality is excellent and the definition of the lion legs is amazing. The website is easy to navigate and ordering was simple and all communication with Signa... See more

Superb quality product. Very well packaged on pallet, arrived safe and sound.

Sean was extremely helpful in helping me with the size and colour of the urns I purchased. They arrived very well packed and are now planted up, looking lovely in my garden. Importantly, the price wa... See more

I had to chase up shipping twice, however the quoins were delivered within a few days of the final shipping confirmation. They were wrapped and tied to the pallet securely and there was no shipping da... See more

Well made sundial plinth, well packaged for delivery, though with some thought this could be a smaller pallet (it came on a full sized pallet). Fathers Day gift and he is very happy with it.

The customer service, quality and delivery was fantastic! The sundial we had chosen was unavailable but the team helped resolve and gave us a free item. It was a Birthday gift and both items were stun... See more

We were looking for a garden plinth and sundial as a wedding gift. Sean was very helpful in enabling us to reach a decision and also very supportive in arranging for delivery to a London address in t... See more

Wanted a cockerpoo statue for my Husbands grave. Could not believe how amazing this statue is, everything about it was perfect. Even sat just like our cockerpoo sat at his feet. Couldn’t be happier wi... See more

Excellent service from the time I first made an inquiry through to delivery, I had to amend my order but it proved to be no problem at all . The business owner was helpful, responsive and friendly m... See more

Your website mentions 10 day delivery. It's been 20 and still mothing I have edited my original 2 star rating following a very positive reaction from Sean (CEO) to resolve my complaint. I have... See more

Bought a small lion bench for our back garden, the company offered a choice of finishes we went for sandstone. Price compared to others was excellent, provided good delivery updates and the bench was... See more

Ordered a sundial plinth - it is a fantastic product - very well made & high quality. Customer service from Sean was 10/10 too - he was so helpful, and delivery arrangements were perfect. Would 100% r... See more

It has been a pleasure to deal with this company from start to finish, The service was personal and extremely helpful. The sundial came well wrapped and delivered on time. The sundial was even better... See more

Great looking birdbath and looks great in our garden. Only one drawback, the bath leaks, as is is quite porous, so once full of water, it seeps through and drips to the ground. I am hoping that with... See more

There was a slight hiccup with the delivery of the bird bath but Sean sorted it out and had it delivered direct to my Cousin in Surrey. She is really pleased with it and has already decided where it’... See more

We looked around for a birdbath and so many in garden centres looked of poor quality and made of lightweight material. when searching on the internet we came across Signature Statues and were a c... See more

I placed my order without any difficulty. The sundial was delivered at the time and date stated. The cast stone represented good value for money. A point to note is that the stone comes in three par... See more

We often have to pay extra for delivery due to our postcode but delivery from signature statues was free and the delivery driver was very helpful. We bought a plinth which arrived in good condition... See more

This is a lovely little plinth with a simple shape which is ideal for a small garden. Delivery was quick and the item was very well packed so not damaged in transit. I am looking forward to` getting m... See more

The contact with the seller was very pleasant and as a result my purchase was in great shape, delivered on time and even placed very conveniently for my unpacking and assembly. Great Stuff.

Just received my dog garden ornament, it is beautiful. The service was brilliant and the quality of the item is amazing! Well packed to prevent any damage in transit. Great service, thank you!

The tubs are great quality and I was kept updated regarding delivery. Delivery was on time and tubs were extremely well packed. Would definitely use this company again.

Delivery was excellent driver was very helpful nothing was a problem. Keep the good work up .Retriever statue is very life like with excellent detail.

Very pleased with the troughs. They are very heavy! Delivery company had problems. Sorted in the end. Definitely recommend

Would highly recommend this company. Order was delivered quickly and was extremely well packaged. Very happy with the products I ordered. Top quality!

Beautifully made plinth for a sundial that I was given. Looks perfect in the garden. Cheerful helpful staff too.

All arrived in perfect condition. We are so pleased with the result.

Very friendly to talk to on the phone ,positive and straight forward on my order which was delivered on time .

Company contact excellent to work with to produce a good item, which was very well packaged.

Protected item during transport and item is very good quality with high level of detail

Delivery was excellent. All well packaged and wrapped in carpet. Three pieces Individually wrapped. Thank you! I looks really classy bought for a friend very pleased with it. But the finish es... See more

No communication & still not received. Just arrived but on paler so have to put pieces together. Didn’t realise it wasn’t one piece Just read the reply from Signature. Must say not impressed you unha... See more

Disappointed. The wrong stone colour was delivered, and there is a very visible yellow plastic paint on the inside of the bowl, presumably for waterproofing which is not apparent on the website. Hopef... See more

Product great quality,unfortunately they sent the wrong colour,i ordered grey and got sandstone.However i like the sandstone and decided to keep it.Do not be put off by this error, i still would buy f... See more

The plinth underside is not level, and it wobbles on the flat terrace paving. The same with the column, it wobbles on top of the plinth as it’s base is out of level. However now we have some wedges in... See more

Great to be able to speak to an actual person on the phone to discuss delivery arrangements.

We wanted a plinth for a sun dial and finally found one at Signature Garden Statues (Cooks Cast Stone). We spoke with Sean regarding delivery etc who proved to be a man of his word and the p... See more