Shiplink Reviews 2,391

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

NEVER seen such an unworkable system, where the reciever of a parcel, has to set up an account through a website designed by 10 yr olds. Customer service were nice enough, but blamed "the system" abo... See more

Company replied

Rated 5 out of 5 stars
Verified

One of the few companies where you can actually talk to a helpline and chat with a "real" person who knows what the problem is and how to solve it - quick response and top service !! Best - and only -... See more

Company replied

Rated 5 out of 5 stars
Verified

My company is cooperating with Shiplink for more than 3 years - and I would say that Shiplink is of the best company stuff in Scandinavia - they are always very helpful and moving towards more effic... See more

Company replied

Rated 5 out of 5 stars

Very good and fast calculator online and the price stands. Very competitative prices also and fast operation. All over a professional and good service!!!

Company replied

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Company details

  1. Courier Service
  2. Business to Business Service
  3. Delivery Service
  4. e-Commerce Solution Provider
  5. Shipping Company
  6. Shipping Service

Information provided by various external sources

Shiplink gör det möjligt för företag att enkelt boka frakter med Sveriges ledande speditörer. Vi erbjuder inrikesfrakt, import och export. Skicka packet, pall, stycke och parti försändelser.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Super service

October 30, 2019
Unprompted review
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Reply from Shiplink

Hej Han

Tack så mycket för att du tog dig tid att lämna feedback till oss.
Vi uppskattar verkligen det.

Ha en fin dag
Christina på Kundservice

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Rated 4 out of 5 stars
Verified

good to be able to set exact delivery…

good to be able to set exact delivery time. good value for price.

September 13, 2019
Unprompted review
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Reply from Shiplink

Hello Edvald

Wonderful that you enjoyed our services and the value of it.
We are also happy that you enjoyed the advice service with your order and that the delivery timeframe offered was good for you.

Wishing you a wonderful day
Christina from Customer service

Rated 4 out of 5 stars
Verified

Good customer service

Good customer service, Some delay in pick-up but good communication.

September 12, 2019
Unprompted review
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Reply from Shiplink

Hello Xander

Wonderful that you appreciate our service.
And a really big thank you for taking the time to leave a review.
If there is anything you can think of that we can do better, please don't hesitate to let us know.

Wish you a nice day
Christina from Customer service

Rated 5 out of 5 stars
Verified

The freight booking system was easy to…

The freight booking system was easy to use and the freight cost reasonable. The shipment whent smoothly without any problem, with timely pickup and delivery of the goods.

August 9, 2019
Unprompted review
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Reply from Shiplink

Hi Rotleif!

Thank for taking time out of your day to leave us a comment.
We always appreciate when our clients give us feedback on our services.
And we are delighted that you found our service easy to use.

We wish you a wonderful day.

Best regards
Christina from Customer service

Rated 5 out of 5 stars
Verified

Easy and Fast!

July 29, 2019
Unprompted review
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Reply from Shiplink

Hello Nabil

Thank you for your review of Shiplink.
We are pleased to know that you are satisfied with our freight service.

I wish you a great day

Best regards
Fredrik @ Customer Service

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Rated 4 out of 5 stars
Verified

Fast and easy!

July 10, 2019
Unprompted review
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Reply from Shiplink

Thank you Greg!

We are happy to see that you are satisfied with our service.
Please get back to us if you have any other feedback in order for to give us a 5 of 5 star rating.

Have a great day

Best regards,
Fredrik, Customer Service Team

Rated 4 out of 5 stars
Verified

Shiplink

Shiplink, a good partner

Its a simpel site, once you get to know it :-)

Important is to get your shipping partners adress book made and saved, if not then its time costly and little bit slow the Shiplink page.

Once that is done, the choises presented to you on how to ship a easy understandable and pretty straight forward..

We use Shiplink again, its priced fair when using transport that not is priority..

April 9, 2019
Unprompted review
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Reply from Shiplink

Hi Peter!

Thank you for your feedback and time to write your feedback to us.
We offer help to our customer to import addresses from excel or csv. Please get back to us if you still want help with that. We also offer functions to connect to e-commerce stores, that anables you to import orderinformation and book your freights even faster.

I wish you a great day!

Fredrik - Customer Service Team

Rated 5 out of 5 stars
Verified

Great service from start to finish.

I was very pleased with the enitre experience. From Website registration to online quoutation, pickup and delivey time. Will be using again.

January 14, 2019
Unprompted review
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Reply from Shiplink

Hi!

Thank you for taking your time to leave us such a nice review. We truly appreciate it!

It's great to hear that you like the simplicity and functionality of Shiplink. We are looking forward to hearing from you soon again.

Sincerely,
Jesper, Customer Services

Rated 5 out of 5 stars
Verified

Transport and pick up

Great service

October 17, 2018
Unprompted review
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Reply from Shiplink

Hi Teresa!

Thank you for taking the time to leave us your review.

It is great to hear that you like our services. We are looking forward to hear more from you in the future.

Have a great day!

Sincerely,
Jesper at Customer Services

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Rated 4 out of 5 stars
Verified

Easy to use

Easy to use and straight forward

September 21, 2018
Unprompted review
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Reply from Shiplink

Hi Bruce!

Thank you for taking your time to leave us your review, we truly appreciate it!

Its great to hear that you like the simplicity and functionality of Shiplink. Please get back to us if you have any tips on what we can improve to receive a 5-star rating next time!

Sincerely,
Jesper, Customer Services

Rated 5 out of 5 stars
Verified

Grear customer service, products on time

Delivery on time and sevice was excellent as always. I had changes to make on my order, and questions which were handled immediately! We are loyal customers

July 17, 2018
Unprompted review
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Reply from Shiplink

Hi Elena!

Thank you so much for taking your time to write us your review, we truly appreciate it!

We are glad to hear that you are satisfied with our services. The positive feedback is mutual and we are looking forward to keep on cooperating in the future as well!

Have a lovely day!

Best wishes,
Jesper, Customer Services

Rated 4 out of 5 stars
Verified

They pick the parcel one day later than…

They pick the parcel one day later than expected. Except from that, the delivery went fast and smooth.

June 18, 2018
Unprompted review
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Reply from Shiplink

Hi Miguel!

Thank you so much for taking your time to leave us a review. It is truly appreciated!

We are sorry to hear that you found the pick up to be a day late. We never guarantee our pick up days, instead, we let you fill in the earliest date of when you would want your goods to be shipped. Due to many factors, the goods is not always able to be shipped on the preferred day.

It's great to hear that you are satisfied with our services, that's just what we strive for! We are looking forward to hear from you again in the future!

Have a great day.

Best wishes
Jesper, Customer Service

Rated 4 out of 5 stars

Cheapest shipping for Scandinavia to Ireland

First time I used them. Sent pallet from Sweden to Ireland. They were one day late with pick up but kind of knew that would happen since I booked transfer on Thursday just before lunch and could choose pick up for Friday. They came Monday and after that everything went smooth. I contacted customer service through mail and got answers within an hour. Very good. Also, they were the cheapest transfer I could find!

I will definitively recommend Shiplink to all I know in Ireland and will use them again.

Thanks for good service!

April 20, 2018
Unprompted review
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Reply from Shiplink

Hi!

Thank you so much for taking your time to leave us such a detailed review. It is truly appreciated!

We are sorry to hear that you found the pick up to be a day late. To avoid misunderstandings like this, we never guarantee our pick up days. Instead, we let you fill in the earliest date of when you would want your goods to be shipped. Due to many factors, the goods is not always able to be shipped on the preferred day.

It's great to hear that you are satisfied with our services, that's just what we strive for! We are looking forward to hear from you again in the future!

Have a great weekend.

Best wishes
Jesper, Customer Service

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Rated 5 out of 5 stars
Verified

Pick up and Delivery was very smooth…

Pick up and Delivery was very smooth and without any problems! The customer support is very friendly and helpful. So far we can highly recommend!

March 15, 2018
Unprompted review
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Reply from Shiplink

Hi Eva!

We really appreciate you taking your time to write us review, thank you.

It is great to hear that you are happy with our services, we will keep up the good work!

Best wishes
Jesper, Customer Service

Rated 5 out of 5 stars

Amazing

Amazing. Everything justs as planned sending a pallet within Europe. Highly recommended.

March 15, 2018
Unprompted review
Shiplink logo

Reply from Shiplink

Hi Johannes!

Thank you so much for your time, and review. It is truly appreciated!

We are very happy to hear that you are pleased with our services. If you have any questions or further thoughts, always feel free to get in contact with our customer service.

Best wishes
Jesper, Customer Service

Rated 4 out of 5 stars
Verified

Tog en tid innan hämtning

Tog en tid innan hämtning, men sedan gick det med blixtens hastighet!

February 6, 2018
Unprompted review
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Reply from Shiplink

Hej Arne!

Ledsen att upphämtningen inte gjordes som bestämt men roligt att du är nöjd i övrigt.
Skulle frågor eller funderingar uppstå, kontakta gärna kundservice

Med vänlig hälsning
Fredrik på Kundservice

Rated 5 out of 5 stars
Verified

GREAT service

GREAT service, Had nothing but trouble finding a reliable shipping partner here in sweden but then found Shiplink, Fast and Reliable.

January 26, 2018
Unprompted review
Shiplink logo

Reply from Shiplink

Hi Steven

Thank you for your feedback and review of our service.
Glad to hear that you are happy. Do not hesitate to contact us if you have any questions.

Have a good day

Fredrik, Customer Service Team

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Rated 5 out of 5 stars
Invited

Super nice and Super fast!

January 9, 2018
Unprompted review
Shiplink logo

Reply from Shiplink

Hi Lee!

Thank you for your review of our services
Wish your a great day!

Best regards
Fredrik, Customer Service

Rated 5 out of 5 stars
Verified

Works really well

Works really well!
The customer service is great as well.

October 11, 2017
Unprompted review
Shiplink logo

Reply from Shiplink

Hello!

Thank you so much for your feedback!
We are happy to hear that you like Us!

Have a fantastic day!

Rated 5 out of 5 stars
Verified

Supersmidigt!

August 23, 2017
Unprompted review
Shiplink logo

Reply from Shiplink

Hej!

Tack för att ni tog Er tid att lämna ett omdöme och för att ni använder oss!
Vi är väldigt glada över att ni är nöjda!

Med vänlig hälsning
Malin på Kundservice

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