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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its helpfulness and ease of contact. People appreciate the user-friendly booking process and the competitive prices offered. The fast delivery service is another aspect that consumers consistently commend. Consumers express high satisfaction with the customer service, describing it as nice, helpful, and professional. Reviewers feel valued and supported, emphasizing the company's commitment to resolving issues promptly and efficiently. The company has earned the complete trust of its customers, establishing itself as a reliable and dependable partner for their shipping needs.

Based on these reviews

Rated 4 out of 5 stars

Excellent communication by all advisors and full support on businesses needs is very good.

Company replied

Rated 4 out of 5 stars
Verified

I had to re-do my shipping waybill several times, because my e-mail remained in status as unverified (although I did confirm my email address). This was annoying since I was in a hurry. Otherwise it a... See more

Company replied

Rated 5 out of 5 stars

We work with the Sendify a lot during a substantial period of time now, and each time it is a joy to deal with the team of professionals, who are always ready to help you, give update or communicate... See more

Company replied

Rated 5 out of 5 stars

Quick response and help with rescheduling when the shipping company did not pick up the goods on the correct day

Company replied

Rated 5 out of 5 stars

Sendify has earned my complete trust, a quality that should never be taken for granted. They are always there as a reliable helping hand whenever you need support!

Company replied

Rated 5 out of 5 stars

They are very service minded and work quickly to resolve any issues that can occur. It is my goto suppler for shipping.

Company replied

Rated 5 out of 5 stars

Very fast and helpful service, within minutes my questions were answered and I could continue with my work.

Company replied

Rated 5 out of 5 stars

The customer service at Sendify is always very nice, helpful and professional. You get quick answers from them with a positive attitude. I highly recommend Sendify to anyone!

Company replied

Rated 5 out of 5 stars

Easy to get in contact with support via chat. Ease to book shipments and track them. We feel taken care of

Company replied

Rated 5 out of 5 stars
Verified

Excellent service! Booking system is easy to use (and available in English). Friendly and courteous collection drivers. Reliable and on time deliveries (as per estimated time quoted at booking).... See more

Company replied

Rated 5 out of 5 stars

Four points to praise.... 1. Very good friendly sales approach. 2. No platform learning curve. 3. No hidden costs, no join up fees 4. They delivered!!!

Company replied

Rated 5 out of 5 stars

Excellent service, very quick delivery, best communication, fully recommended. Top zu empfehlen, Jörg, Law Firm Berlin, Germany

Company replied

Rated 5 out of 5 stars
Invited

Sendify is great! They are helpfull, service minded and easy to contact. I would deffinately recommend them to anyone that asked.

Company replied

Rated 5 out of 5 stars
Verified

My first transport came through with no problems during the worst snow storm of the year.

Company replied

Rated 5 out of 5 stars
Verified

Gave it a go, suppricing cheap. very professional. would return as a customer for sure :-)

Company replied

Rated 5 out of 5 stars
Verified

Super service! Recommended 101% ! Easy to use, fast delivery, best price!

Company replied

Rated 5 out of 5 stars
Verified

Smooth service, easy to book and find great prices.

Company replied

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Company details

  1. Shipping Service
  2. Business to Business Service
  3. Courier Service
  4. Delivery Service
  5. e-Commerce Solution Provider

Written by the company

Built for small businesses looking to save time and money, Sendify is a web-based shipping service that empowers anyone to optimize their supply chain and ship smarter. Most small business owners would rather focus on their business than have to worry about shipping and logistics. Sadly, getting stuff from A to B is still one of their biggest expenses and sources of frustration. One explanation is that the shipping industry has prioritized high volume shippers, leaving small businesses with both complicated systems and unfair rates. We founded Sendify to level the playing field and empower ambitious businesses to ship smarter. With our digital platform, shippers of any size can access pre-negotiated solutions with world leading carriers, taking their supply chains into the future whilst saving an average of 20% on every shipment. Parcel or pallet, across the globe or around the corner, Sendify has you covered. Since our start in 2016, we’ve helped more than 15,000 small businesses around the world spend less time and money on shipping and more time on growing their business. This makes us known as *the* shipping and logistics solution for growing businesses in Sweden and Germany.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Two weeks and nothing

Two weeks and nothing! The distance is less than 500 km! Absolutely ridiculously bad service!

August 25, 2025
Unprompted review
Sendify logo

Reply from Sendify

Hi Rein!

I am so sorry to hear that your experience has not met your expectations this time. In order for us to help you, and figure out what has happened, we would need some more information from you.

Please send an email to contact@sendify.se and we will make sure to investigate what has happened in this case!

Best regards,
Cajsa @ Sendify

Rated 5 out of 5 stars

Easy to use system and quick to help…

Easy to use system and quick to help when needed.

June 19, 2025
Unprompted review
Sendify logo

Reply from Sendify

Hi Jens!

Thank you for taking your time to leave a review, it means a lot to us here at Sendify! We are constantly working on making our system as easy and effective as possible, and are always open for suggestions. 😁

Kind regards,
Amanda @ Sendify

Rated 5 out of 5 stars

Quick response and help with…

Quick response and help with rescheduling when the shipping company did not pick up the goods on the correct day

June 18, 2025
Unprompted review
Sendify logo

Reply from Sendify

Hi Wanja!

I'm glad to hear that our amazing support team could help you when the carriers missed your pick-up. They are the master problem solvers!🕵

Thank you for taking you time to leave a review!

Kind regards,
Amanda @ Sendify

Rated 5 out of 5 stars

Very fast and helpful service

Very fast and helpful service, within minutes my questions were answered and I could continue with my work.

May 8, 2025
Unprompted review
Sendify logo

Reply from Sendify

Hi Kai!

Our support-team are fast, efficient and most importantly, help you with anything you need! We are always happy to help, don't hesitate to contact us again if you have further questions.

Thank you for taking your time to leave a review, we really appreciate it!

Kind regards,
Amanda @ Sendify

Rated 5 out of 5 stars

They are very service minded

They are very service minded and work quickly to resolve any issues that can occur. It is my goto suppler for shipping.

June 18, 2025
Unprompted review
Sendify logo

Reply from Sendify

Hi Cecilia!

Thank you for your kind review, it means a lot to us here at Sendify. Let us know if we can assist you in any way, and we'll be there!

Kind regards,
Amanda @ Sendify

Rated 5 out of 5 stars

We work with the Sendify a lot

We work with the Sendify a lot during a substantial period of time now, and each time it is a joy to deal with the team of professionals, who are always ready to help you, give update or communicate with any carrier if there is any problem need to be resolved.
Our contact person is Jo-Anne mostly, and this lady is very polite, client-oriented and helpful. The amount of issues she helped to resolve is massive, yet every time it feels like she is 100% on the clients side. We wish her, and the company all the best!

May 8, 2025
Unprompted review
Sendify logo

Reply from Sendify

Thank you very much for your wonderful feedback!
We’re thrilled to hear that working with Sendify and especially with Jo-Anne has been such a positive experience for you. We’ll be sure to pass on your kind words to her. Your trust and satisfaction mean a lot to us, and we look forward to continuing to support you in the future!

Best regards,
The Sendify Team

Rated 5 out of 5 stars

Supper and fast customer service.

May 9, 2025
Unprompted review
Sendify logo

Reply from Sendify

Hi!

Thank you for your kind words, and it's so fun to hear that you appreciate our service and support!
Don't hesitate to reach out if you need any further help 😊

Have a great day!
Cajsa @Sendify

Rated 5 out of 5 stars

Worked really well using booking a…

Worked really well using booking a transportation. Thank you very much!

April 4, 2025
Unprompted review
Sendify logo

Reply from Sendify

Thank you for your positive feedback!

We’re thrilled to hear that booking transportation through us worked well for you. Your satisfaction is our priority, and we’re always here to assist with any future needs.

Thanks again, and we look forward to serving you again soon!

Best regards,
Joel

Rated 1 out of 5 stars

10 days still not delivered

10 days after shipment (DHL, route Germany - Czech Republic), the shipment still hasn't arrived, it's probably on foot...

December 14, 2024
Unprompted review
Sendify logo

Reply from Sendify

Dear Alex,

Thank you for your feedback! We sincerely apologize for the delay with your shipment. We understand the frustration this has caused, and we are sorry for any inconvenience.

If you have any further questions or need assistance, please don’t hesitate to reach out to us. We’re here to help!

Thank you for your patience and understanding.

Best regards,
Your Sendify Team

Rated 5 out of 5 stars

Great Service!

November 6, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi!

Thank you so much for your kind words! We're thrilled to hear you’re happy with the service – we're always here when you need us! 🌟📦

Have a great day!
Best regards,
Cajsa @Sendify

Rated 5 out of 5 stars

Sendify has earned my complete trust

Sendify has earned my complete trust, a quality that should never be taken for granted. They are always there as a reliable helping hand whenever you need support!

December 9, 2024
Unprompted review
Sendify logo

Reply from Sendify

Thank you so much for your kind words!

We’re truly honored to have earned your trust. It’s always our goal to be a reliable partner and provide the best support possible. If you ever need assistance in the future, we’re always here for you!

Thank you again for your continued trust in Sendify.

Best regards,
Your Sendify Team

Rated 5 out of 5 stars

Always helpful

Always helpful, good service.

December 5, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi!

Thank you for your kind words! We're happy to hear that you find our service helpful. We're always here to assist you whenever you need us!

Best regards,
Joel @ Sendify

Rated 5 out of 5 stars

Great service

December 5, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi!

Thank you for your kind words! We're so glad to hear that you’re happy with our service. We’re always here if you need any assistance!

Best regards,
Joel @ Sendify

Rated 5 out of 5 stars

Excellent service

Excellent service! Very efficient for my needs.
Elvira gave me great support.

October 31, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi there!

Thank you so much for your kind words! We're thrilled to hear that our service meets your needs and that Elvira could provide you with the support you needed.

Have a fantastic day, and don’t hesitate to reach out if there’s anything else we can assist you with!

Best regards,
Joel @ Sendify

Rated 5 out of 5 stars

They have the best support

They have the best support. Always there when you need them. Friendly and effective! I have used Sendify for many years. Never a problem.

August 26, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi Jack,

Thank you so much for the awesome feedback!
We're thrilled to hear that our support team has been there for you whenever you needed them. It's amazing to know you've been with us for years without any problems!

Looking forward to many more years together! 🥰

/Emma @ Sendify

Rated 5 out of 5 stars

Flexible and always price competetive

Flexible and always price competetive. Offers transport solution to many of our required destination.

August 23, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi Hamsa!

Thanks a lot for the great feedback!
We're so happy to hear that you find us flexible and price-competitive.

/Emma @ Sendify

Rated 5 out of 5 stars

Good Company with great service

Good customer service, they always try to find the best solution for your transport to a good price.
Our company have used Sendify for a couple of months now and we are very satisfied.

August 21, 2024
Unprompted review
Sendify logo

Reply from Sendify

Thank you so much for your kind words!
We're thrilled to hear that you're satisfied with our service and that we've been able to help you find the best transport solutions at a good price.

It's great to have your company with us, and we're looking forward to continuing to support your needs in the future. 🥰

All the best,
Emma @ Sendify

Rated 5 out of 5 stars

Sendify offers a great service in a…

Sendify offers a great service in a neat and well-organized interface, making it easy to book and track shipments.

August 16, 2024
Unprompted review
Sendify logo

Reply from Sendify

Thank you for taking the time to leave us such a nice review. It makes us very happy.
We're glad that you are satisfied with Sendify 🤩


We wish you a great day.
Emma @ Sendify

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