Empire Delivery Reviews 2,611

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service from Empire delivery. My Cosmo sofas arrived on time, all calls, texts and emails happened in the order and time frame sent to me beforehand. The delivery people were friendly and ef... See more

Company replied

Rated 5 out of 5 stars

Chris R and Mason were on time, polite, gave notice of 20 mins before delivery my phone reception is bad and they even followed up with a text, quick seemless delivery with care taken with the items d... See more

Company replied

Rated 5 out of 5 stars

Two lovely, friendly guys delivered on time and put the sofa together in no time. Collected all wrappings with them as if they were never even here. A bonus-they were super friendly with my dog 🙃Cou... See more

Rated 5 out of 5 stars

Great communication, contacted us to keep us informed of timings. Two very polite delivery men who knew what they were doing and introduced themselves and explained what would happen on the day. Check... See more

Company replied

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Company details

  1. Delivery Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Logistics Service
  5. Shipping Company

Written by the company

Order Fulfilment, Secure Storage, Delivery Service. Bespoke 2-Person White Glove Deliveries Across All of the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Fab delivery experience

Two lovely, friendly guys delivered on time and put the sofa together in no time. Collected all wrappings with them as if they were never even here. A bonus-they were super friendly with my dog 🙃Couldn’t be happier with the delivery. Thank you very much.
Natasha

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Great delivery experience !

Excellent service from Empire delivery. My Cosmo sofas arrived on time, all calls, texts and emails happened in the order and time frame sent to me beforehand. The delivery people were friendly and efficient . Could not have gone better. Very pleased with the sofas too!

October 15, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

The delivery guys Chris V and Mason…

The delivery guys Chris V and Mason were efficient, considerate, very polite and extremely helpful.

Unpacked furniture and cleared packaging.

Very professional delivery service.

October 15, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Cheery delivery people, helpful putting bed together, took away rubbish. Excellent communication throughout process. Couldn’t be better. Pete and Ed were the delivery people.

October 16, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and efficient, manoeuvred heavy package into car for us

October 16, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

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Rated 5 out of 5 stars

Chris R and Mason were on time

Chris R and Mason were on time, polite, gave notice of 20 mins before delivery my phone reception is bad and they even followed up with a text, quick seemless delivery with care taken with the items delivered. Many thanks

October 15, 2025
Unprompted review
Empire Delivery logo

Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Delivery

Good communication about delivery and arrived when they said the would.

October 8, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

The experience was fabulous

The experience was fabulous. The guys Chris v& Mason were brilliant. Very friendly competent. The worked very quickly cleared up all the mess before they left. I was very happy with their visit to help. They ste an asset to Empire delivery

October 14, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

An excellent delivery service from…

An excellent delivery service from Empire Delivery! Pete & Sal arrived on time, were friendly, unpacked & assembled my new chair from British Design Shop very efficiently & quickly & took away all the packaging too.
Highly recommended.
Thank you fellas & Empire Delivery!

October 14, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

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Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Chris V and Mason were friendly and professional. Everything was carefully brought in and set up and all packaging removed. Even the cushions were carefully plumped up and shaped to look their best 🙂. Couldn't ask for more 👏

October 14, 2025
Unprompted review
Empire Delivery logo

Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Excellent service

Excellent service. The two couriers were wonderful- friendly, polite and efficient.

October 13, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Fantastic could not ask anything more…

Fantastic could not ask anything more Pete and albie went above and beyond I can not thank them enough I am disabled and they did everything for me polite and kind I won't forget thankyou

October 3, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Unpack sofa manged to get it through a…

Unpack sofa manged to get it through a small front door.
Put it together and check if
It for any problems.
Took all packing away for us.
Very helpful and apologise for the late delivery. Only just after 900pm

October 9, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

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Rated 5 out of 5 stars

EXCELLENT WORRY FREE DELIVERY!!

Great communication, contacted us to keep us informed of timings. Two very polite delivery men who knew what they were doing and introduced themselves and explained what would happen on the day. Checked every item they took off the van and unpacked carefully, noting any damage and taking 91 photos of items. GREAT teamwork would use and recommend to all!!

October 11, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Great team

Great team - good comms - really helpful guys - thank you ao much!!

October 10, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Will and Oscar were brilliant

Will and Oscar were brilliant, courteous and took great care bringing the sofa into house,

October 9, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Excellent chair delivery

Excellent, careful and patient service from Pete and Tom today. Thank you!

October 9, 2025
Unprompted review
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Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

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Rated 5 out of 5 stars

Such polite and courteous drivers!

Such polite and courteous drivers!! On time, called ahead and very cheery!
Thank you x

October 9, 2025
Unprompted review
Empire Delivery logo

Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Great very good

Great very good

October 8, 2025
Unprompted review
Empire Delivery logo

Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

Rated 5 out of 5 stars

Very helpful

Very helpful. They ensured a text and call was made to confirm their arrival. Both delivery men were polite and very efficient. They took away the packaging and ensured that the sofa was in the right place and all set up ready to be used. Thank you again!

October 8, 2025
Unprompted review
Empire Delivery logo

Reply from Empire Delivery

Thanks so much for leaving a review - We are delighted to hear everything went well with your delivery.

We hope you enjoy your new furniture!

- Empire Delivery

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