Verified
Great support, very good integration with Shopify and lots of hand-holding as needed. A good team and a good company to work with. The end result is also good!
Company replied
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The processing of damaged merchandise is very slow, and we have several cases that have been pending for months. If you don't ask about the progress, they will pretend nothing happened.
Company replied
Verified
Great service! Used it for several years!
Company replied
Verified
It looks like an old system, but it works. The user interface needs an update, better font selection, cleaner design, but besides that, it works. I use it once a week and have never had issues. Great... See more
Company details
- Shipping and Mailing Service
- e-Commerce Service
- e-Commerce Solution Provider
- Freight Forwarding Service
- Logistics Service
- Shipping Service
Written by the company
Fraktjakt är en leveransplattform, designad för att överträffa dina förväntningar genom insikter från tusentals företag.
Contact info
Gjuterigatan 9, 55318, Jönköping, Sweden
- 010-153 22 00
- info@fraktjakt.se
- fraktjakt.se
4.2
Great
1K reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
The processing of damaged merchandise…
The processing of damaged merchandise is very slow, and we have several cases that have been pending for months.
If you don't ask about the progress, they will pretend nothing happened.
February 18, 2025
Unprompted review
Reply from Fraktjakt
Hello,
I am so sorry for the experience you've had with our claims department. The timeframe often varies depending on the freight forwarder.
But you should not have to remind us of keeping you updated. I apologize for this.
I will take the feedback further.
Julia
Fraktjakt AB
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Verified
1- last week I have problem for payment…
1- last week I have problem for payment and I could not send my order in time.
2- Our company (Tastyorient AB) can not pay with invoices and it is not good for us. we have so many packets in the week.
November 28, 2024
Reply from Fraktjakt
Hi Ali,
I've tried to get in contact with you about this. It was something that affected all our costumers under a few days.
I am sorry for all the trouble it caused but it should be fixed now!
Julia
Fraktjakt AB
Verified
Great support
Great support, very good integration with Shopify and lots of hand-holding as needed. A good team and a good company to work with. The end result is also good!
February 23, 2024
Reply from Fraktjakt
Great to hear! Many thanks for the nice review👍
Verified
Reply from Fraktjakt
Many thanks Yvonne for the great feedback 👍
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Verified
The best simple way to book and send
April 11, 2022
Reply from Fraktjakt
Many thanks for a nice review 👍
FRAUD company
This company is BIG FRAUD : Worst service by Fraktjakt and also this company is BIG FRAUD. Company told , for international shipment door to door service without additional charges, but they have not delivered to door and also took additional money. this is fraud company, please never ever choose this company
May 13, 2021
Unprompted review
Verified
There are major problems we face when…
There are major problems we face when it comes to parcel measurement
April 16, 2021
Reply from Fraktjakt
Hi, don't really understand what you mean, contact you with an email.
Verified
We used fraktjakt for several years
We used fraktjakt for several years. It is easy to use the web-based system, to compare between the postal companies. Good and polite support with a telephone. Money-back guarantees payment service.
February 23, 2021
Reply from Fraktjakt
Many thanks for your feedback. Great to read 👍
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Verified
Reply from Fraktjakt
Stort tack Jan för ert top-omdöme om Fraktjakt. Det värmer att höra 👍
Invited
Easy and fast.
October 13, 2020
Reply from Fraktjakt
Tusen tack Vera för att du tog er tid att lämna ett omdöme 👍
Verified
Great deal for prices and good service.
December 3, 2019
Unprompted review
Reply from Fraktjakt
Thank you for your amazing feedback 👍
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Invited
Verified
Great service from the quote to the…
Great service from the quote to the pickup.
Will continuous to shipping our package through FRAKTJAKT.
RECOMMENDED 101%
January 17, 2019
Unprompted review
Reply from Fraktjakt
Thank you for your fine review 👍
Verified
Easy to use
Easy to use! Maybe 2 or 3 issues over orders not been picked up on time over 4 years using fraktjakt. And issues resolved quickly by their customer service.
October 31, 2018
Unprompted review
Reply from Fraktjakt
Many thanks for your feedback 👍 👍
Verified
Great service.
October 17, 2018
Unprompted review
Reply from Fraktjakt
Stort tack för det värmande omdömet 👍
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Verified
Very easy to use
Very easy to use, cost effective and most importantly for me, once we started using Fraktjakt I started saving A LOT of time on transportation bookings!
April 23, 2018
Unprompted review
Reply from Fraktjakt
Lovely reading, thank you for your review 👍
Verified
Seamless Process
very good and professional and hopefully my shipment will be arriving within a week.
November 22, 2017
Unprompted review
Reply from Fraktjakt
Thank you Melvin Lim for your fine review 👍
Verified
Reply from Fraktjakt
Thank you for the fine words
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