Sell The Car Ltd Reviews 2,302

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its ease and efficiency. People appreciate the clear communication, prompt responses, and the straightforward nature of the entire process. Consumers also value the fair prices offered and the fact that the company honors its word without any hidden fees or last-minute haggling. The payment process is also a standout feature, with reviewers noting the speed and reliability of receiving funds after the car's collection. The customer service team receives high marks for their helpfulness, patience, and professionalism. Many reviewers specifically mention positive interactions with staff members, emphasizing their courteous and informative approach. The company's commitment to a hassle-free experience is a recurring theme in the feedback.

Based on these reviews

Rated 5 out of 5 stars
Verified

What a positive, hassle free service from the first point of contact to my car being collected and me being paid. I would highly recommend sellthecar.co.uk and wouldn’t hesitate to use them again in t... See more

Rated 5 out of 5 stars
Verified

Very helpful staff over the phone. Happy to answer my questions. All information necessary was emailed immediately. Collection was arranged quickly. Payment received into my bank account within... See more

Rated 5 out of 5 stars
Verified

My daughter’s Nissan QASHQAI, had been on the drive for 2 years after a failed engine refit. I received a swift on line quote within a day, and the car was removed within days. What I found excep... See more

Rated 5 out of 5 stars
Verified

Quick quote sent over and confirmed collection date. As soon as collection was carried out,had the funds received within 10 minutes. Communication from start to finish with quick replys.

Rated 5 out of 5 stars
Verified

Great experience selling my car. Very fair price given and great customer service. The whole process from start to finish was easy and would recommend to anyone who is wanting to get rid of a troubles... See more

Rated 5 out of 5 stars

What a fantastic company!! Straight forward and quick. I got my valuation for my Cat N Vauxhall Zafira which I was surprised with, a guaranteed price with no hassle. I accepted and was booked in for c... See more

Rated 5 out of 5 stars

Following the demise of a much loved VW Golf we were extremely fortunate to have contacted Sell the CarLtd and in particular to be dealt with by Lyndon. He offered a top price and then treated us w... See more

Rated 5 out of 5 stars
Verified

Fast phonecall after filling in the initial online form. The offer was fair on my vehicle which needed mechanical work and collection was quick with payment arriving 15 minutes after collection. Grea... See more

Rated 5 out of 5 stars
Verified

The whole process was so easy from start ,to finish ,only taken 4 days to complete. The Car had been advertised for sale for over 2 week's with only a few inquiries on it ,But after thinking about it... See more

Rated 5 out of 5 stars
Verified

The guys at sell your car were brilliant from start to finish. They were kind helpful and extremely professional and patient. They helped with all my issues and communicated with me regularly. The... See more

Rated 5 out of 5 stars
Verified

I had a fantastic experience with Sell The Car Ltd. The whole process was smooth, efficient, and stress-free. From the initial quote to the collection of the vehicle, everything was handled profession... See more

Rated 5 out of 5 stars
Verified

In a world of appalling customer service and dishonesty these guys show the rest how it's done. Easy, quick and the best price paid for my non-runner - the money landing in my bank account just hours... See more

Rated 5 out of 5 stars
Verified

Lyndon was brilliant from start to finish and even improved his offer for the vehicle (to match highest offer) after I advised we were going with him as a result of trust pilot reviews. Excellent cont... See more

Rated 4 out of 5 stars
Verified

Relatively simple process and valuations received quickly. My only issue was that the collection was scheduled between 8am and 5pm. It would be better if you could be slightly more precise or send u... See more

Rated 5 out of 5 stars
Verified

Great communication with the office and delivery driver with very little effect needed by myself. Pick was on time. money was in the account as agreed (within couple hours max) - honoured there... See more

Rated 5 out of 5 stars

The customer service was excellent from the very first call , Dane was so helpful and made the experience so easy , my car was picked up on the arranged day, I was called to say driver was half hour a... See more

Rated 5 out of 5 stars

I don’t usually leave reviews but thought I’d share my experience. I’m usually untrusting of anything to do with car sales or scrap merchants and was hesitant to use this service. My car had an elect... See more

Rated 5 out of 5 stars
Verified

Sold my land rover discovery which had an engine problem to sellthecar.co.uk and had a trouble free experience doing so, dealt with lyndon who was informative and courteous throughout, we even got pai... See more

Rated 5 out of 5 stars
Verified

I used Sell the car after my car needed an engine replacement at a cost that was not viable. Not having experienced anything like this before I was nervous, as I wanted to minimise the losses I faced... See more

Rated 5 out of 5 stars
Verified

Very easy process to get a competitive guaranteed price for the car. Once the sale was agreed the process of picking up the car and receiving payment was very well explained and executed. Car was p... See more

Rated 5 out of 5 stars
Verified

Really friendly and helpful staff, not pushy or all about making a sale. Really easy process with good communication throughout the steps.

Rated 5 out of 5 stars
Verified

Very easy to do business with this company. We agreed a price, they gave me full instructions, the pick up driver phoned 90 mins before arriving to let me know he was coming and then acted very... See more

Rated 5 out of 5 stars
Verified

Honest fair valuation above what other company's offered. Collection was next available working day with lots of clear communication, collection driver rang me to let me know they were not f... See more

Rated 5 out of 5 stars
Verified

Stumbled upon this site by accident, read some reviews and thought yh ok, I was doing this on behalf of my son in law. So I contacted them a guy called Lyndon was our agent guided us through, it was... See more

Rated 5 out of 5 stars
Verified

It was fast and efficient in every department , speaking with Lyndon , Jeff and colleagues was a pleasure and they made the process easy and were quick to respond to any question asked , this is one o... See more

Rated 5 out of 5 stars
Verified

Excellent! Would definitely use again if I had to. They quoted me with a price- and stuck with what they said. The guy Rob who came to collect my car was very informative and he talked me through what... See more

Rated 5 out of 5 stars
Verified

Great experience. Bit nervous with such an easy process but everything went exactly as they said it would. Collected car, payment received quickly and honestly couldn't fault it.

Rated 5 out of 5 stars
Verified

Excellent communication from minute 1. Kept updated throughout the process. Early pick up on my chosen day and then money was paid into my account very quickly. I would 100% recommended these guys.... See more

Rated 4 out of 5 stars
Verified

I put in for a quote online and had a phone call nearly straight away. The only problem was the car was at a mechanics and although I told them it was a very small road they wanted to send a 7 vehic... See more

Rated 5 out of 5 stars
Verified

Super easy to sell my car that had an engine failure. I didn't want any hassle so picked this company based on reviews. They paid the price I was offered over email and came on the day they said. Only... See more

Rated 5 out of 5 stars

Lyndon made selling my car super easy. No hassle, no haggling, just a smooth handover and I was paid the exact price I was quoted. He’s friendly, reliable, and takes the stress out of the whole proces... See more

Rated 5 out of 5 stars
Verified

Very easy process, no hidden fees or last minute haggling over the price. A very professional and friendly service, answered all questions at all times of the day and night. Would definitely recommen... See more

Rated 5 out of 5 stars
Verified

Great experience. Everything was quick and efficient and explained in detail. On the day of collection I was called about 20 minutes before the driver arrived to say he was on his way. Smooth transact... See more

Rated 5 out of 5 stars
Verified

Brilliant fast service,kept you informed throughout the transaction,great price given, highly ti

Rated 5 out of 5 stars
Verified

Spotless service from start to finish, sorted out everything the day I enquired then they showed up on the day as agreed no hassling or constant calls and messages inbetween, really can’t recommend th... See more

Rated 5 out of 5 stars
Verified

Great service from start to finish. Very polite and no rushing you around to sell,fair valuation an great communication.

Rated 5 out of 5 stars
Verified

Really easy and quick process, answered any questions I had and were happy to wait while I made arrangements with my car. Collection happened smoothly and payment arrived when they said it would. Woul... See more

Rated 5 out of 5 stars
Verified

I was a bit nervous selling my car at first, as I’d not heard of this company before. The team were great and helped every step of the way. The quote was sent over quickly after submitting the appli... See more

Rated 5 out of 5 stars
Verified

Straight forward process. No haggling even there way so if you don't like the price then move on but beats the faff going back and forth with other companies!

Rated 5 out of 5 stars
Verified

Very helpful and patient service from Lynden . He explained everything clearly. The process was very straightforward and easy. All the details were tak3n care of. A real weight off my mind!

Rated 5 out of 5 stars
Verified

Fantastic company! Did exactly what they said they would do and gave me the price I was quoted! A millions times better than we buy any car! Everyone i spoke with on the phone was extremely helpful

Rated 5 out of 5 stars
Verified

Quick and easy to use. Good commuication and reassurance through the process. Good price and again swift service.

Rated 5 out of 5 stars
Verified

First class customer service from start to finish. Lyndon was so helpful. I would 100% recommend to all my friends.

Rated 5 out of 5 stars
Verified

Communication was brilliant , fully detailed of what was happening. Driver collecting the car was friendly professional. Great service throughout

Rated 5 out of 5 stars
Verified

Spoke to Jeff and Lyndon about the sale of my car - very reasonable valuation, happy to hold the price in light of COVID restrictions, very communicative throughout. Collection was simple! The driv... See more

Rated 5 out of 5 stars
Verified

I dealt with lydon and he was 5 star he couldn’t of been any more helpful he kept me in the loop via email and sms. I couldn’t get hold of him on the day of pick up but he rang me back in seconds the... See more

Rated 5 out of 5 stars
Verified

Very easy company to deal with from start to finish, sales staff, admin notifications, pick up arrangements. The only slight negative is the collection window which was between 7 and 5 with no update... See more

Rated 5 out of 5 stars
Verified

Checked the reviews prior to using this company and the service provided was as expected. Great customer service and a reasonable price obtained

Rated 5 out of 5 stars

I recently sold my expensive but damaged car to sellthecar.co.uk and the whole experience was excellent from start to finish. From my very first phone call with Lyndon to payment being made and the... See more

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Company details

  1. Salvage Dealer

Written by the company

At Sell The Car we specialise in buying cars and vans with mechanical problems, accident damage, engine issues and general faults. We offer Free next day collection with no haggling, charges or fees. We provide excellent customer service and are only ever a phone call or email away should you need anything at all. So if you are wondering where to sell your damaged car or broken car please do not hesitate to contact us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Highly recommend

Can't fault this company they were fantastic from start to finish, Dane was super helpful 'what great customer service'. The driver Daniel who collected the van let me know when he was going to be there. Was collected early evening and money was in my account the next morning.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

polite and helpful agent

polite and helpful agent, even though I was outside the UK things went very smoothly, there subcontractor collected the vehicle at the time agreed and was also very polite and helpful with payment and V5 advice.

October 15, 2025
Rated 5 out of 5 stars

Would give 6 stars if possible

Would give 6 stars if possible! From the moment I made the enquiry online for Sell The Car ltd to purchase my car, to the minute my car was picked up - the entire process was seamless. Great communication. No hidden catches and everything made easy for me. Would HIGHLY recommend.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

What fabulous personal service

What fabulous personal service. I dealt with Lyndon who was very efficient and super friendly! He even sent me a final photo of my car. I had been mucked around before but this company were brilliant. Stick with Lyndon he will sort you out !!!

October 10, 2025
Rated 5 out of 5 stars
Verified

Great service

Great service. Competitive price above all other quotes. Simple straight forward hassle free transaction. Highly recommended.

October 10, 2025

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