Seascanner UK Reviews 1,970

Liz - Seascanner Support Team helped me complete the route transfer issue before the final deadline. She was very patient in explaining and updating me. It was really great. SeaScanner is my first cho... See more

This is my third time booking with Seascanner. No problem at all, very smooth, clear pricing and easy to understand. I had an interaction with them via email and the CS rep is very polite. I would lik... See more

I have had many cruises with Seascanner who are always very helpful at dealing with any concerns I may have. Today I dealt with Angelina who was extremely helpful and dealt with my booking with a P&O... See more

This is the 2nd cruise we have booked with Seascanner. Seascanner is always the most competitive with cruise prices and this cruise we have booked for March 2026 has a direct flight from Belfast which... See more

Never had a bad experience when booking with Seascanner. Always found their service top notch when booking our cruises. They have always kept us up to date with our itinerary and have passed on any di... See more

My cruise was changed from adult only after I booked which wasn’t what I was after for our 1st cruise. Naomi Did the chasing up with p&o as they didn’t offer refund but after a few days it’s now been... See more

I had an issue trying to book a cruise through Seascanner which I couldn't resolve so contacted their customer support (Mitch). He was able to fully explain and resolve the issue immediately. Followin... See more

I booked a cruise through Seascanner that I unfortunately had to cancel. Naomi and Mitch handled this for me and responded within a couple of hours of my email. The were both very efficient and made i... See more

Erin - Seascanner Support Team helped me out though their chat option when struggling to book a cruise online. She answered all my questions and went above and beyond to make sure I had right room an... See more

What a breath of fresh air Erin is!!!! Unfortunately I have had to cancel my cruise due to ongoing ill health problems of the person I was travelling with. Erin was soooooo sympathetic and helpful... See more

Erin is the superstar we were assigned to deal with our situation. Not only was she quick in responding but equally quick at resolving our problem.

Once again fantastic customer service from seascanner. Naomi is a credit to the company - such a pleasure to talk to and so helpful with booking our accessible cabin. I have booked with seascanner ma... See more

I had an email enquiry and Naomi responded very quickly with a very helpful answer. I emailed back with a different query and again within minutes Naomi had dealt with it. Very happy with their custom... See more

I have booked a few cruises via Seascanner over the past 18 months and I wouldn’t use another company. The customer service is second to none and the team have always gone above and beyond. On this oc... See more

Very easy to book, except when picking a cabin. Cabin selection difficult as you have to pick a class then see what cabins in that class are avaliable on what decks. It would be easier if you could s... See more

I was struggling to book a certain room on the cruise, so I spoke to a lovely lady Naomi she helped me book everything and helped me with every detail.

Spoke with a lovely lady by the name of Liz today, who was very patient with me and very helpful, she answered all my questions and even beat me with answers to questions I was getting ready to ask.... See more

We’ve used Seascanner a few times now for various cruise with different liners. We originally had one booked with MSC for April 2027 that was booked about 6 months ago. Due to some personal issu... See more

We booked a MSc cruise as an offer through Travel Zoo. Customer service has been excellent and very response to requests and sorting out of problems. I’ve given 5 but really it’s a 4.5 with 0.5 deduc... See more

I had concerns about this company as I’d not used them before and some reviews are mixed so wasn’t sure. So far Seascanner have been excellent with information about our forthcoming cruise with Cunard... See more

I had missed out my partners middle name on our cruise booking and read that all names had to exactly match your passport so in a panic I contacted sea scanners customer service, the next day I had... See more

Seascanner offers really great deal. We booked ourselves a sea view room on a Costa Mediterranean cruise. It was our first cruise. We really enjoyed it much. The drink package and social internet... See more

Totally brilliant service from Shannon at Seascanner. Had an issue with my booking with Cunard. Cunard couldn’t deal with it so I sent an email to Seascanner, Shannon not only responded to my email wi... See more

Due to my error in booking, I had to change my cruise. I contacted Seascanner with my request to change this cruise. Within hours Shannon contacted me, went through my options and rectified the issue... See more

Fantastic service, I booked a cruise went to add the date on my calendar to find i had an event the day after setting off!!! I requested a date change and it all went so smoothly can't fault Mitch who... See more

So far, I have received swift and excellent customer service from both Mitch and Liz. Impressed with this site, in all respects.

Booking was easy . Discounts was very welcomed towards my budget .done multiple cruising on MSC and it’s very exciting .

Easy to book online. Erin from customer services . Really impressed with the way my booking was dealt with Erin . Very quick response kept me updated all the way . Thank you Erin for sorting out my... See more

I received excellent customer service from Naomi, who was very efficient, polite and helpful. I would recommend Seascanner as the prices are always great value and the customer service has been excell... See more

This company has been amazing, so easy to book and efficient in dealing with my requests. Highly recommend. I will definitely be booking again with this company.

The whole booking process has been very straightforward. In addition, I am very to Naomi who was very patient with all my questions about changing plans.

Although you can’t speak to somebody over the phone! I sent an email with a query about a cruise I have booked, got a response within 12 hours. Sea scanner are now dealing with the cruise company to r... See more

Yesterday I booked a cruise for 2026 and had the pleasure to deal with Liz and Naomi over live chat . Firstly Liz was so helpful and kind answering all my questions , she was so helpful offering to h... See more

very easy transaction,more deals to choose and giving you extra discount especially to return customers also low deposit to secure oland cuises thank you SEA SCANNERkeep it up and you are highly re... See more

This is the second time I have booked with Seascanner, easy process and cheapest fares and with being able to fly direct from Belfast a big bonus.

I have always received great service from Seascanner staff and have done 4 cruises with them without even a single issue.

Inital booking was easy with clear descriptions of the cabns. But I had a typo with names on our booking and Erin fixed it straight away with no fuss.

Speedy response to my query from Liz, all resolved within an hour of sending an online request. Brilliant service, definitely recommend using Seascanner.

Last minute I had the opportunity to add a second party to my booking, Seascanner were great and helped very quickly and made the process very easy. Thank you

Liz at the seascanner support team has been a diamond 💎 I was shocked by how fast the correspondence back and forward has been! Absolute pleasure 🙏

I received an Email reply within the hour regarding my query. Shannon, from customer support gave me exactly the information I was seeking. Excellent service

Rang customer services as we had been allocated a cabin with an obstructed view and Naomi was excellent in talking us through our options and also sending a message to MSC with regarding some personal... See more

A great service from Seascanner. A great price to start with. I've emailed them a couple of times with minor issues but they have been sorted out really quickly. Thank you Naomi 😁

Naomi was wonderful in moving my cruise to an earlier date and sorting out all the paperwork - Seascanner prices are very good too - highly recommended.

C. Scanner was so quick and easy to use I also came back with the best price for my chosen cruise will definitely use this service in the future.

Joanna at Seascanner. Was very helpful in transferring my upgrade. I have always found seascanner a very professional company and sort out any problems efficiently.

Prompt , friendly and professional response. Will be using seascanner for future cruises . Thankyou Naomi and Shannon.

Erin was most helpful and sorted my query quickly & efficiently.

Its cheaper to book on their site than booking it thru the cruise company itself & you can compare the prices with the other cruise company. The customer support is amazing! Special mention to Mitch... See more