Susanho3

It went down before I could use it and also after. Screen blank.

I had an email enquiry and Naomi responded very quickly with a very helpful answer. I emailed back with a different query and again within minutes Naomi had dealt with it. Very happy with their customer service

Prompt pickups. Safe and smooth drive. There when he said he would be

Phone answered quickly. All questions answered. Helpful without being too pushy. James put together a bespoke package for me. He was also really helpful answering my additional queries after I had booked and paid. Some companies have lost interest at that point, but not Cruise118 so I was very impressed.

Easy search. Easy to buy. Process smooth and uncomplicated. Also - I trust them.

Seren the agent spent ages answering all my questions and the booking process was quick and efficient

As always, great flight, great service, great staff.

Got through to Grace quite quickly and she was very helpful and knowledgeable in discussing the cruise I was looking at but also other similar good value alternatives

Booking with Stuart was a pleasure. He was helpful and knowledgeable about the cruise I was looking at and made the booking process smooth and easy.

Telephoned to pay my final balance. Helpful and chatty. Arranged a second copy of documents to be sent to me in post, which was great as I lost the first set!

Really simple and flexible to use so was able to quickly make the card I wanted

Really quick and straightforward response to my question . Thank you

Very easy to sort out online and also very competitive pricing

They arrived early and were really helpful - I didn't have to do a thing! They were really respectful to my stuff aswell - ensuring nothing got damaged. Would definitely use again and recommend to others.