Package was surprisingly delivered earlier than anticipated. Very Knowledgeable people on the phone that I chatted with . Ease of assembly was Great Quality of Craftsmanship was Great The only con... See more
Company replied
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Package was surprisingly delivered earlier than anticipated. Very Knowledgeable people on the phone that I chatted with . Ease of assembly was Great Quality of Craftsmanship was Great The only con... See more
Company replied
Overall Great Experience. Matt with Quality Quest Bikes was exceptional in keeping me informed about my order. The bike arrived as promised, in perfect working order and not one scratch. I highly r... See more
Company replied
I needed a new motor for my e-bike and was having trouble getting it myself. So I called Quality Question Bikes and spoke to Matt before closing, the next day he had already sent me an email with a qu... See more
Company replied
After doing extensive research on trykes and their companies, I chose the Meetone Pro, and Quality Quest Bikes. I was impressed with the quality of the bike and with Matt, owner who spoke on phone wit... See more
Company replied
We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.
7860 W Commercial Blvd, Lauderhill, FL 33351, USA, 33351, Lauderhill, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
Great information before purchase. Very easy to to work with
The product and company are awesome! They will spend as much time as needed with you
We had Matt who we drove crazy and he remained calm and
Informativeand polite
could not have bought the trike whithout Matt's help, he is what al merchants schould be.. thanks
Very well built & comfortable. Only issue was a bolt that was to tight so I couldn’t adjust the handlebars. Company was very understanding & sent a replacement stem.
Delivered quickly and was easy to assemble. Works well.
They ordered the bag across seas for me. I couldn't find it anywhere. They were very helpful. Great experience would definitely refer them to someone else! Thanks again!!
This company is very responsive to inquiries. One of my orders did not arrive but the backup was great. They identified the issue and corrected it.
The order is in shipping now.
I would do business with these guys again. For me, how you back the sale is most important, I can buy the same stuff from others retailers but I prefer
Quality Quest Bikes
Quality quest bikes service department was very helpful in, trying to resolve the problem with my trike. How ever I'm not pleased with the manufacturer quality control a simple opening and closing of the hinge have revield the problem at the factory and corrected before shipping
I had excellent communication and current status updates from Matt and he provided consideration for delays in pre order which was much appreciated.
Delivery to Canada was professionally done with no complications.
Thanks Matt.
Good and fast sercive interaction with your representative.
MATT (rep) was more than knowledgeable and efficient.
It is nice to talk to a real person . Matt and Kelly were great help if I had a question they had the right answer .A nice company to work with . Thank you So Much. George Perks
Matt got me the bike and its been wonderful. I am glad he did not wait for the other battery.
The e-trike hitch rack was on back-order when I placed the order. They provided updates promptly and with coutesy when I asked. They shipped the order a day before the stated date. The shipment arrived I excellent condition.
I purchased a trike from this company in April. Due to custom manufacturing and shipping, it only arrived a few days ago. I’ve not had a chance to put it together and test it, but it looks solid enough. The company went above and beyond in terms of customer service and kept me in the loop at every step of the process. I can’t praise them enough.
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