TK

Terry Knicely

United States

Reviews

Review of Quality Quest Bikes

Review of Quality Quest Bikes


Rated 1 out of 5 stars

Haven't received the bag I ordered

Haven't received the bag I ordered

August 6, 2025

Reply from Quality Quest Bikes

Dear Terry - Thank you for reaching out to us. When you placed your order, we informed you that the product was temporarily out of stock and offered to import it from overseas. You kindly agreed to this process and the estimated two-week delivery timeline that was disclosed to you via email.

A tracking number was provided two business days after your order was processed (August 5, 2025), which you can use to monitor your shipment which is still in transit.

We sincerely appreciate your patience and understanding regarding this order and kindly request you to reconsider your review as we have been very transparent about the shipping timelines for your particular order from the outset. If you have any other questions about the status of your order, please address them through the appropriate channels, via email at suppor@qualityquestbikes.com or via telephone 1-877-284-4848.