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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its practicality and effectiveness. Consumers appreciate the personalized approach, noting that they are always in contact with the same advisor throughout the process. People also value the ease of communication, particularly the availability of advisors who are fluent in English. Many reviewers highlight the company's ethics and its ability to secure excellent deals for mortgages, often better than those offered by their own banks. The application is user-friendly, and the staff is responsive and provides clear explanations of processes and conditions. Consumers also appreciate the advisors' dedication, expertise, and emotional intelligence, especially when dealing with complex cases. The company is highly recommended for its top-notch, personalized support and its ability to make the mortgage process transparent, efficient, and stress-free.

Based on these reviews

Rated 5 out of 5 stars
Invited

I'm writing my review in English for any anglophones looking for help navigating the french mortgage process. We worked with Alban who had an expert mastery not only of the English language but also o... See more

Rated 5 out of 5 stars
Invited

Working with Mehdi was an excellent experience from start to finish. He guided us through the complexities of the French mortgage system with clarity and patience, making the whole process far less st... See more

Rated 5 out of 5 stars
Invited

We could not have executed our French dream home purchase without Charlotte. Her ability to handle the special restrictions of American clients was paramount to our journey. Charlotte's native l... See more

Rated 5 out of 5 stars
Invited

I don't speak french and having someone that spoke english to help me through an already highstakes and stressful procedure was invaluable. Thanks to our broker we managed to put down an offer on th... See more

Rated 5 out of 5 stars
Invited

Charlotte is fantastic! As first-time, international buyers, we weren't entirely sure what to expect, but she was there for us every step of the way, helping us navigate unfamiliar territory and answe... See more

Rated 5 out of 5 stars
Invited

We worked with Mehdi, and he was incredibly helpful from start to finish. He was clear in his communication through the process, his sage advice and suggestions were useful and based on what works,... See more

Rated 5 out of 5 stars
Invited

My broker, Medhi Senhaji-Rhazi, is fantastic. It's been a really easy process because he's been proactive with everything and communicates clearly where we're at. Also, as an anglophone, it's been hel... See more

Rated 5 out of 5 stars
Invited

Cyril accompanied me through all the process when it comes to buying my apartment, he was always reactive and supportive at every step of the journey. His clear and fast communication played a key r... See more

Rated 5 out of 5 stars
Invited

Mehdi has been a great help throughout the whole process of obtaining and signing our loan offer. He made the process clear and efficient, which we valued a lot as non-French speakers. We really recom... See more

Rated 5 out of 5 stars
Invited

Pretto was great from beginning to end. I was buying a property in France, living in the UK, which can be difficult. Mehdi consulted me and explained every step of the process. He was supportive and r... See more

Rated 5 out of 5 stars
Invited

The broker spoke english, which was incredibly helpful as my wife doesn't speak french. We needed help navigating moving to a new country and our broker was patient and worked hard to help us. Without... See more

Rated 5 out of 5 stars
Invited

Amazing support from Pretto's team, particularly Quentin who has been helpful every step of the way! People say the process is stressful, and I felt NO stress whatsoever working with Quentin. He showe... See more

Rated 5 out of 5 stars
Invited

When I was searching for a courtier I found Pretto on the internet. This service has proven to be very practical and effective and in a pleasant way also personal. Because during the settlement you ar... See more

Rated 5 out of 5 stars
Invited

I sincerely thank Pretto, especially Mr. Letaief, for securing an incredible deal on my real-estate investment. He guided me in obtaining 100% financing over 25 years and sourced willing banks. This... See more

Rated 5 out of 5 stars
Invited

The entire process with Pretto was incredibly smooth—from the very first meeting all the way to the final steps, everything was just perfect. A special thank you goes to Cyril Palvadeau, who was al... See more

Rated 5 out of 5 stars
Invited

We had an excellent experience working with Mehdi from Pretto to secure our bank loan in France. His professionalism, dedication, and expertise made the entire process smooth and stress-free. Mehdi wa... See more

Rated 5 out of 5 stars
Invited

Mehdi at Pretto helped us get our first mortgage in France. He took the time to explain everything to us and support us through the process. He got us a much quicker response than we were able to thro... See more

Rated 5 out of 5 stars
Invited

Constant helped me through all the steps and thanks to him, I got a loan far quicker than if I had done the steps myself. He also got me a loan with terms that I never imagined that I could ever get... See more

Rated 5 out of 5 stars
Invited

We were working for a second time with mr Alban and he is so efficient and fast it is just impressive! If we buy our third flat /house we will definitely go back to mr Alban! I highly recommend him

Rated 5 out of 5 stars
Invited

We are truly grateful to Arthur OLIVIER for his professionalism, dedication, and empathy in helping us secure an offer with superb terms. As I don’t speak French, Arthur went above and beyond by... See more

Rated 5 out of 5 stars
Invited

It was a smooth experience, all the information in terms of process & next steps was well communicated, and the best offer was proposed in time. A near-perfect experience.

Rated 5 out of 5 stars
Invited

I just received approval of loan and my experience with Mehdi has been professional and human. Unlike dealing with classic French lenders that often have zero solutions and make every step difficult i... See more

Rated 5 out of 5 stars
Invited

Great experience, highly recommend! Collaboration was easy, the platform is modern and facilitates document exchange. Big shout out to Mathieu who was always super responsive, had great advise and got... See more

Rated 5 out of 5 stars
Invited

Acompagnement de monsieur Laurent montabord super du premier coup de fil jusqu’à la signature definitive de l’acte. Super efficace et réactif

Rated 5 out of 5 stars
Invited

Alban was very professional, fast, proactive and I would not hesitate to trust him to find a good Mortgage Lender! Thank you Alban! Deborah

Rated 5 out of 5 stars
Invited

I can only say thank you! We could do the whole process in English that is a big help for us and it was smooth:)

Rated 5 out of 5 stars
Invited

Henri’s service was excellent. Clear, well guided care which made the process stress free. Thank you again, I would highly recommend.

Rated 5 out of 5 stars
Invited

I had an exceptional experience with my Pretto advisor. They made the complex process of securing a mortgage feel effortless. From providing clear guidance to giving detailed explanations, they of... See more

Rated 5 out of 5 stars
Invited

Expérience facile et accompagnement très professionnel par Flavien qui sait se rendre disponible tout au long du process Transparent, efficace, facile. Bravo Pretto

Rated 5 out of 5 stars
Invited

Super accompagnement du début à la fin ! Un grand merci à Anthony pour sa transparence et son professionnalisme :-)

Rated 5 out of 5 stars

A big thanks to my advisor- Mehdi- who, from the 1st meeting showed full dedication to our dossier searching for options and relentlessly negotiating for getting us the best funding. His professionali... See more

Rated 5 out of 5 stars
Invited

Un grand merci a Anthony D pour son accompagnement, son adaptabilité et sa disponibilité tout au long du processus!

Rated 5 out of 5 stars
Invited

Really good service. Fast response, well organised. We finalised almost all formalities within month.

Rated 5 out of 5 stars

Pretto and my Credit Expert, Tom Laurent, were spectacular support in finding a home loan. Tom assisted me through the entire process, answering all my questions, even those I didn't think to ask. T... See more

Rated 5 out of 5 stars
Verified

We did our mortgage through them, and they managed to give us a much better rate than our banker by 0.3 points. My only criticism is probably attention to detail sometimes a bit lacking, we have to do... See more

Rated 5 out of 5 stars
Verified

Our experience with Pretto and specifically with our advisor has been excellent. The customer service, responsiveness and ability to communicate in English have made the otherwise complicated financin... See more

Rated 5 out of 5 stars
Verified

I contacted Pretto when moving from UK to Paris. Their website is very friendly, the staff responded immediately to my initial query. As I am not a French speaker, I was also very pleased... See more

Rated 5 out of 5 stars
Verified

Céline has done a fantastic job guiding us through the process and answering all our questions. Having someone help us who understands that some of the French official documents don't exist in the UK... See more

Rated 5 out of 5 stars
Invited

We came across Pretto while searching for a French, English-speaking broker who could make the process smoother—not more complicated—when it came to communication. Thomas from Pretto exceeded our... See more

Rated 5 out of 5 stars
Invited

Mehdi was exceptionally professional and consistently available around the clock. I personally didn’t have to spend any time comparing mortgage or insurance offers—Mehdi took care of everything. He... See more

Rated 5 out of 5 stars
Invited

Alban was very responsive, patient, and helpful. A good experience for us as novices in this field. He also speaks English, which was a plus!

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Company details

  1. Mortgage Broker

Written by the company

Comparez en ligne en 5 minutes les meilleurs taux immobilier que les banques offriront pour votre dossier. Décrochez votre prêt immobilier avec un courtier expert Pretto !

Pretto s'engage

Written by the company

Trouver le meilleur prêt immobilier n'a jamais été aussi simple
Mettez les banques en concurrence, sans vous déplacer. Profitez de l'accompagnement d'un expert du crédit immobilier, et concentrez-vous sur l'essentiel.
Rapide, transparent, impartial
Un comparateur des banques accessibles 24h/24, 7j/7 et des conseillers réactifs et transparents sur leur négociation avec les banques.
Un service sans engagement
Vous ne payez Pretto qu'à la signature de votre prêt.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Could not be happier!

I'm writing my review in English for any anglophones looking for help navigating the french mortgage process. We worked with Alban who had an expert mastery not only of the English language but also of the mortgage process. We were able to secure a very competitve mortgage that we would not have found without him. Having his help made the whole process much smoother and significantly less stressful. Being able to communicate with him in English was la cerise sur le gateau! Money well spent - on account of both the money, time and stress we were able to save! Thank you Alban!

October 1, 2025
Rated 5 out of 5 stars
Invited

Working with Mehdi was an excellent…

Working with Mehdi was an excellent experience from start to finish. He guided us through the complexities of the French mortgage system with clarity and patience, making the whole process far less stressful than we expected. He was always available to answer our questions, explained every step in detail, and ultimately helped us secure a great deal that we’re really happy with. Professional, knowledgeable, and supportive throughout – we couldn’t recommend him more highly.

September 22, 2025
Rated 5 out of 5 stars
Invited

Pretto was great!

Pretto was great from beginning to end. I was buying a property in France, living in the UK, which can be difficult. Mehdi consulted me and explained every step of the process. He was supportive and responsive throughout. Can highly recommend Pretto!

June 27, 2025
Rated 5 out of 5 stars
Invited

Charlotte is fantastic!

Charlotte is fantastic! As first-time, international buyers, we weren't entirely sure what to expect, but she was there for us every step of the way, helping us navigate unfamiliar territory and answering all our questions. Her English skills were especially helpful as we were learning French throughout the process. It was a long road, with many moving pieces to get to the finish line, but Charlotte handled our case with great kindness and professionalism. Thanks to Charlotte and Pretto, we now have our dream home.

June 26, 2025
Rated 5 out of 5 stars
Invited

Charlotte Jehanne is a magician for international buyers

We could not have executed our French dream home purchase without Charlotte. Her ability to handle the special restrictions of American clients was paramount to our journey.

Charlotte's native level bi-lingual proficiency in French and English, along with her deep knowledge of the French banking system, moved our French countryside dream from pure fantasy to keys in hand.

Charlotte's humor and tenacity make her exactly the kind of agent that everyone hopes to find. You won't find anyone better!

June 24, 2025
Rated 5 out of 5 stars
Invited

Outstanding Experience with Pretto

I sincerely thank Pretto, especially Mr. Letaief, for securing an incredible deal on my real-estate investment. He guided me in obtaining 100% financing over 25 years and sourced willing banks. This greatly improved my investment's profitability. Mr. Letaief's market knowledge and negotiation skills surpassed my expectations.
Pretto’s platform is advanced and transparent. The updates and progress are impressive. After two successful projects with Pretto, I will definitely use them again. Their affiliate program is also great for recommending to friends and colleagues. +5 stars.

June 24, 2025
Rated 5 out of 5 stars
Invited

Great service - great rates

Great experience, highly recommend! Collaboration was easy, the platform is modern and facilitates document exchange. Big shout out to Mathieu who was always super responsive, had great advise and got me a great rate in a tense market. Best service!

June 19, 2025
Rated 5 out of 5 stars
Invited

Excellent service

Mehdi has been a great help throughout the whole process of obtaining and signing our loan offer. He made the process clear and efficient, which we valued a lot as non-French speakers. We really recommend his service!

June 16, 2025
Rated 5 out of 5 stars
Invited

Clear process, clear communication, effective results.

We worked with Mehdi, and he was incredibly helpful from start to finish. He was clear in his communication through the process, his sage advice and suggestions were useful and based on what works, and he was always quickly responsive to queries. We felt reassured that the process was going to plan while working with Mehdi.

Pretto's electronic interface was also simple to use and completely clear, and you felt more in control of the process than working with forms sent back and forth like other brokers. It also felt faster to achieve the result, but obviously I cannot validate that observation. We are overall very pleased with Pretto and Mehdi!

June 16, 2025
Rated 5 out of 5 stars
Invited

My broker is outstanding!

My broker, Medhi Senhaji-Rhazi, is fantastic. It's been a really easy process because he's been proactive with everything and communicates clearly where we're at. Also, as an anglophone, it's been helpful to have an advisory who can communicate with me during this complex process.

June 10, 2025

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