Edgar ARGELIER ;

Hey there!

We’re so sorry to hear about the trouble you have experienced as a result of this. Our compliance team must follow certain protocols to ensure the safety and security of all user’s accounts as well as our system.

It’s possible that some reviews may take longer, this is because we work with a wide variety of partners and we may sometimes need to gain their perspective.

Under current regulation while an account is still under review, we are unable to share any information directly or give an update. We know that this can be frustrating, the below link is pretty handy in explaining what’s going on and how we conduct a review.

https://blog.revolut.com/why-has-my-account-been-locked-and-how-to-regain-access/

We’re an FCA regulated company, this means that all our processes follow strict guidelines and are monitored.

Our compliance team are working hard to minimise the disruption while an account is under review and please be assured that they’ll reach out once the review is fully complete. We’d like to take this opportunity to thank you for your patience and once again, we’re sorry for any trouble caused.

Yours truly,
Revolut Team