PillTime Reviews 23,501

The pouches are easy to self administer.we have had one or two problems with the delivery companies,now using Royal mail which are better than Yodel, although Royal mail messed up recently.Its a shame... See more

Both my Wife have enjoyed using pill time since covid . It's nice to be reminded when prescription are are due but I'm afraid we can only use how the doctor has subscribed and sometimes we have... See more

If you order early it’s more likely your delivery will be error free. I’m concerned about security of deliveries - Royal Mail marked mine as delivered when it wasn’t. I let Pilltime know but they didn... See more

Would have been a five star, but unfortunately some of my medication was not pouched. See how well it goes next month.

Switching to Royal Mail proved more reliable than the couriers. New Boxes also easier to use than the slippery rolls of medication. Some of the descriptions for the medication/tablets could be a lit... See more

Like a lot of others, the service is great when it works. But most months medication arrives not pouched and in multiple deliveries. Even more annoyingly than all not being pouched half is and half is... See more

Unfortunately, despite numerous calls and conversations , your team did not Ensure that all the pills were pouched. I had arranged a rewording of the prescription with my GP and discussed the issue... See more

I have only given 2 stars, due to my mum not getting her medication before her last blister pack has run out. In fact since March this year, she has gone without the delivery of her medication, once f... See more

Quick service and delivery , Included a dispensing box ! Please do not send any repeats of these we are okay With existing! Geoffrey ans Christine Miller

My GP used to employ a chap to deliver prescriptions to patients every 4 weeks.As a cost cutting exercise his services were terminated.This resulted in me having to travel quite a long cross country d... See more

Pilltime have once more "come up with the goods". In fact this time round a bonus was attached in the shape of a new box enabling a much better method of dealing with the pouches especially first thin... See more

Brilliant service! Do mine all off nhs app! Pilltime always send a reminder when to re-order! Had a pill roll, plastic dispenser this time,and really helpful! Injections come wrapped well and with ice... See more

Difficult to contact. However, whenever contact is made, the Team is helpful and genuinely try their best to assist with a query. The Pouched is an absolute God Send. For those of us who are aged... See more

More than once now since mum started using pill time, she has not had all medications pouched. She cannot sort these out of boxes. This time all she got pouched was bedtime pills. We are considering... See more

I don’t know why but every time I order medication there is always something that is not pouched I wish they would explain why it isn’t pouched

I’m not that impressed at the moment at first everything very good, now medication turning up loose not pouched,some missing or arriving late, the app has become confusing, asking to order to early, c... See more

So far my prescription delivery has not lived up to its promise. First month medication arrived in supplied packaging, and one item missing, second month, arrived without being ordered, again items mi... See more

Messed up my last order sont my last pouches with only some of my night time tablets and no morning or lunch time or evening tablets the app is useless

I appreciate the ease of which you can order your prescriptions from their app, as well as the fact you can know where in the process your meds are. I tried a different service in the past and I've ne... See more

For me the USP is the amazing pill box which enables me to make the daily ritual of taking medication easy. Delivery was quick and straightforward. Highly recommended

When it works it's wonderful, however, almost every month the medicine is ordered too late, or delivered too late meaning that I need an emergency prescription. I try to get in touch by phone (which i... See more

I was told by GP that mother must have her pills in dossette packs. Great idea, but no local chemist will do it. So I turned to PillTime. Initially it was good, pills come in labelled tear off roll i... See more

Part of my refill was missing, and several of my medications were not pouched which is very inconvenient as I struggle with the number of pills I have to take each day. Using PillTime was supposed to... See more

Reliability has been terrible. It takes over an hour to speak to anyone on the phone lines (only open until 12 noon) and no response at all to WhatsApp or emails. The pouch system is great but they h... See more

PillTime offer a fantastic, reliable service. I switched to PillTime after an awful experience with iPill. Prior to me using iPill (just the once!), Boots (on I think three occasi... See more

A lot of problems but Tuesday will be better this cycle is good all tablets in sachets and insulin all delivered New website has made it easier to contact pill time Apologies accepted

After an initial blip with your system we are back on track again! Thank you for sorting out the problems so quickly & professionally ( and very friendly, personable staff to deal with.

The reorder process works promptly. However I moved to Pill Time to remove the need to sort my medication into daily doses. I still have to do this because pill time do not pouch all three of my med... See more

The first delivery I received wasn’t pouched up. I sent a message to enquire why. I had to send another message as I got no reply. Finally I got a reply, apologising that I had missed the cut off and... See more

My latest pouch was out of sync - started 5 days after the last one finished - hopefully this will be corrected next time...

When it works it's great but the app is sometimes confusing and not clear what orders are due when. Previous orders not sorted chronically.

I’m so pleased to be able to have my pills done in these little pouches, everything is so clearly marked, I dreaded the day when I had to refill all my small boxes, and now you are doing it for me lif... See more

Half my tablets were not included in the pouches ( the whole point of using PillTime) They were sent separately 😡

After a few teething problems I have found pill time to be superb and convenient, still have a a few minor issues occasionally but the customer service is really good and helpful and sort things out q... See more

We've been trying and perservering with PillTime for the past year for mum's medication. Mum suffers from dementia and cannot self medicate and the complex care nurses will only administer dossetted... See more

Prior to the summer everything was working well, now they have changed their computer systems and app and it’s appalling. App says that there are no orders pending or received, customer service takes... See more

Prescription arrived in good time and the concept is really good and my wife also has pill time and is suffering early stages of dementia and it makes it easier to make sure she only takes tjhe requir... See more

Pilltime have improved immensely since installing a new system. I hope this continues to be. Well done Pilltime

Nowadays I have to put in my order, but my old company uesed to get my medical ordered before it ran out, and even pilltime uesed to do it, not anymore.

My medication was delivered on time. Which puts my mind at ease

As always easy to order and delivered on time,no problems

Still received no text about my up coming order. My new prescription starts in 5 days. Where are my pills?

You’re amazing. You monitor prescription dates and support me wonderfully Jane Gifford

good service to use system was easy to follow and order came quickly cheers

Arrived on time, excellent service also quick and easy

Easy to order repeats and delivered to my door, great service

The speed and ease of ordering and delivery

Lately PillTime have messed up many order sending them late losing me days on important meds and instead of pouching them they sent them in boxes which is difficult for me to remember to take or rem... See more

I absolutely love this sevice , straight to my door in pooches

Quick easy and fast delivery