Perfecthousesigns Reviews 133

TrustScore 3.5 out of 5

3.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the quality and aesthetic appeal of the products, often describing them as elegant and classy. Consumers find the products to be a great value for the price, with some noting they were cheaper compared to other sites. The ordering process through the website is generally considered user-friendly. However, some reviewers report issues with the contact and support. There are mixed opinions regarding the delivery service and order fulfillment, with some experiencing delays or incorrect items. Some customers have reported problems with the installation process, and some raised concerns about the durability of the product.

Based on these reviews

Rated 3 out of 5 stars

The sign is fine but the fitting and poor customer service was a problem. It says "easy to fit with snap on fittings". It does not say you have to drill the wall first to fix the snap on fittings. It... See more

Company replied

Rated 3 out of 5 stars
Verified

Took slightly longer than stated to arrive, qualityseems OK as it's basically plastic which is what I was after so it won't rust not sure on how durable the fixings are though so time will tell so una... See more

Rated 3 out of 5 stars
Verified

It was a brilliant sign but I have had to put a screw in the middle to secure it as the bungs on the back don’t hold it well enough if it’s windy shame as the screw makes the look of the sign not very... See more

Rated 3 out of 5 stars
Verified

Arrived later than expected but everything was as ordered. Missing the special fixings that are needed to attach to outside wall.

Rated 2 out of 5 stars

Arrived without being able to track delivery. The house information was incorrect. They stretched out the emails which then meant the gift for my Niece did not arrive on time. Still nothing delivere... See more

Company replied

Rated 2 out of 5 stars
Verified

Site was easy to buy from but the actual sign doesn't seem to live up to what it says. I did contact seller with my concerns due to the light working 1st nite then absolutely nothing not even a flicke... See more

Rated 5 out of 5 stars

I've had a 5 star customer service experience from this company. No questions asked when something is faulty, they are so quick to put it right. I'm really impressed.

Rated 5 out of 5 stars
Verified

The quality is excellent, I was very surprised for the very reasonable price. I do however suggest a Template Sheet. It took me 9 minutes to install. 5 with a template. Delivery was superfast ! Chee... See more

Rated 5 out of 5 stars
Verified

Item we bought just as it was shown on the website very pleased with our purchase and would recommend to friends and family. The Item was also twenty pounds cheaper than on other sites we looked at de... See more

Rated 2 out of 5 stars

This company uses Amazon for delivery and the wrong address was set for the delivery. Amazon said that they couldn’t change the address it was up to the sending company. To get Perfect House Sig... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered house sign which arrived before initial date, great quality very pleased, my neighbour was so impressed ordered one for them which again came on time, very pleased

Rated 5 out of 5 stars

Really pleased with my house sign. It looks great, especially when the light comes on and was easy to put up. I’ve already had a couple of neighbours comment on how nice it looks!

Rated 5 out of 5 stars

Easy to order off their website. Item arrived promptly, detailed instructions enclosed and looks fab on my wall. Thanks.

Rated 5 out of 5 stars
Verified

The site was easy to use - type of ring, size and price. Delivery was quick and l was very pleased with the quality, fitting perfectly. Excellent throughout the process.

Rated 5 out of 5 stars
Verified

My sign is perfect just what I wanted, and delivered quickly. I definitely recommend this company.

Rated 5 out of 5 stars
Verified

Nice sign, delivered quite quickly and a great price for the basic sign but good quality. No issues and would recommend.

Rated 5 out of 5 stars

This is a great product and excellent value for money Arrived on time very easy instructions. Would recommend this product. It looks fab Margaret

Rated 5 out of 5 stars
Verified

Great house number sign was exactly what I was hoping it would be and fast delivery .

Rated 5 out of 5 stars
Verified

Very happy with house sign purchase. Arrived a few days after ordering. Thank you for promptness

Rated 5 out of 5 stars
Verified

Quick and effective ordering and delivery. The product looks good, but I have not yet fitted it to the house.

Rated 3 out of 5 stars
Verified

Sign looks lovely on the house wall but the solar light is very intermittent. Im awaiting a reply about this. It seems faulty.

Rated 5 out of 5 stars
Verified

Quick deliver and brilliant house sign, would definitely use again thank you A***

Rated 5 out of 5 stars
Verified

This is top and looks so elegant and very posh. Thankyou. Only downside it took a long time to arrive .

Rated 5 out of 5 stars
Verified

Product delivered on time. It is a smart and hopefully long lasting product which I look forward to putting it up.

Rated 5 out of 5 stars
Verified

Ordered Sunday night arrived on the Friday, looked as described. Installed in seconds

Rated 5 out of 5 stars
Verified

Arrived quicker than expected and good quality, it’s a happy customer from me

Rated 5 out of 5 stars

I am really pleased with the House Sign which I have received from you. It is very nice and brilliant. I may order some more in the future.Thanks

Rated 5 out of 5 stars

Absolutely delighted with our new House sign, easy to read and makes our front house look posher. Would recommend to friends and family!

Rated 3 out of 5 stars

i ordered from this company a house number ,worst shopping experiance useless company ,still not got sign , thing is in time of scamers everywhere ,ghis lot call themselves perfect house sign company... See more

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Company details

  1. Home Improvement Store

Written by the company

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars

Seems like a con - awful.

Ordered 2 weeks ago, no correspondence about delivery - emailed and got one response back with a tracking number that is not valid, emailed back and now nothing and what is the point in having a phone number if no one answers it? Terrible, terrible service.

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Never use

Order was due last week, never arrived. Been chasing for a week no response on phone email or live chat. Con

August 21, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi,

We’re really sorry to hear about your experience and the delay with your order. This is not the level of service we aim to provide. Could you please email us at hello@perfecthousesigns.co.uk
with your order number so we can investigate this straight away and get it resolved for you as quickly as possible?

Thank you for bringing this to our attention, and we look forward to putting things right.

Best regards,
Perfect House Signs

Rated 5 out of 5 stars

Really pleased with my house sign

Really pleased with my house sign. It looks great, especially when the light comes on and was easy to put up. I’ve already had a couple of neighbours comment on how nice it looks!

August 8, 2025
Unprompted review
Rated 3 out of 5 stars

PERFECT HOUSE SIGNS AVOID RUBBISH

i ordered from this company a house number ,worst shopping experiance useless company ,still not got sign , thing is in time of scamers everywhere ,ghis lot call themselves perfect house sign company ,, then they become stiker wall ltd ????? what confuseing lot , will not buy again. i have sign now ,just confuseing company .2 names.

August 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor service

Sign has not been delivered at all - don’t respond to e mail at all. Beginning to think that this a scam to get your money. Please avoid using them. I understand that things go wrong but not responding to a customer is very poor.
Hopefully the sign will arrive.

August 20, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi,
We’re very sorry to hear your sign hasn’t arrived and that you haven’t had a response from us—that’s not the service we aim to provide. Please be assured we are a genuine company, and every sign is laser-cut and UV-printed to order.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll check on your delivery right away and do our best to resolve this quickly.

Our sincere apologies for the delay and poor communication.
— PerfectHouseSign

Rated 1 out of 5 stars

Appalling service don’t use them they…

Appalling service don’t use them they don’t deliver the paid for goods, no tracking available they are a scam company .
Order has finally arrived.
Company need to provide more updates on purchasing and tracking

August 15, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Mrs Catherine,
We’re very sorry to hear about your experience and understand your frustration. Please be assured we are a genuine company, and all of our signs are laser-cut and UV-printed to order. We regret that your order hasn’t arrived as expected and that you weren’t provided with tracking details.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll investigate this as a priority and work to resolve it for you.

Our sincere apologies again for the inconvenience caused.
— PerfectHouseSign

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Rated 2 out of 5 stars
Verified

Item good delivery service not so good

Item good delivery service not so good

July 29, 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Mr Peter,
Thanks for your feedback! We’re really pleased you’re happy with the item. We’re sorry the delivery service didn’t match that standard and will work on improving this going forward.
— PerfectHouseSign

Rated 1 out of 5 stars

we ordered a house sign over a week ago…

we ordered a house sign over a week ago and hve had no information regarding delvery,have trid to contact company by phone and emails had no luck as no one answers.is this a scam company,i certainly would not reccomend them.

July 29, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hey Robert,
We’re very sorry you’ve not received updates about your order and that you’ve had difficulty reaching us. Please be assured we are a genuine company, and every sign is laser-cut and UV-printed to order, which can sometimes extend delivery times slightly.

If you could contact us at hello@perfecthousesigns.co.uk with your order details, we’ll prioritise checking on your delivery and get back to you with an update.

Our sincere apologies for the frustration, and thank you for your patience.
— PerfectHouseSign

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Rated 1 out of 5 stars

They never answer the phone don't …

They never answer the phone don't know when my order will arrive pointless have a landlines if you never answer company just answered my review 1 month later😁😁

July 23, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hello Sue,
We’re sorry you’ve had difficulty reaching us by phone and for the uncertainty around your order. That’s not the experience we want for our customers.

Please email us at hello@perfecthousesigns.co.uk with your order details, and we’ll provide an update right away. We’re also reviewing our phone response times to improve this going forward.

— PerfectHouseSign

Rated 1 out of 5 stars

Bad communication and long delivery!

Contact the company several times by live chat, email and phone. I was never contacted back by email and the phone was never answered when I called. Delivery took 2 weeks and not the 2-5 working days as stated!

July 14, 2025
Unprompted review
Perfecthousesigns logo

Reply from Perfecthousesigns

Hello there again Gemma,
We’re really sorry to hear about the delay with your order and the difficulty you had reaching us. We understand how frustrating it must have been to wait longer than expected, especially when our stated delivery window is 2–5 working days.

We’re currently reviewing our communication processes to ensure emails, live chat, and calls are handled more promptly. Please contact us at hello@perfecthousesigns.co.uk with your order details, and we’ll be happy to look into this further for you.

Thank you for your feedback and our apologies again for the inconvenience.
— PerfectHouseSign

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Rated 2 out of 5 stars
Verified

Very poor light with stick on numbers

Very poor light with stick on numbers, worth about £5-00

June 25, 2025
Perfecthousesigns logo

Reply from Perfecthousesigns

Hi Youson,
We’re sorry to hear that the product didn’t meet your expectations. We’d like to clarify that all of our house signs are laser-cut for precision and UV-printed to ensure a long-lasting, professional finish. Each item is made to order with care, and we aim to offer great value as well as quality.

That said, we regret you weren’t happy with your purchase. Please feel free to reach out to us at hello@perfecthousesigns.co.uk with your order details—we’d be happy to review the issue and see what we can do to resolve it.

Thanks for your feedback,
— PerfectHouseSign

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