Linda Gilchrist

I have had same delivery guy Ian for last 5yrs, always on time & vry pleasant & trustworthy, I know my parcel will be safe

Ordered a £8 monthly plan sim never arrived had to fone customer service hey had no record of it gave me email address so then 2 weeks of emails going back & forward eventually I told them to just refund my £8 & I went elsewhere. I am still waiting for refund to be paid back into my account I have now received my refund into bank account

Site was easy to buy from but the actual sign doesn't seem to live up to what it says. I did contact seller with my concerns due to the light working 1st nite then absolutely nothing not even a flicker. I done everything was told to do but still nothing, I have resigned myself to having basically a sign with no light one saving grace the actual sign is quite nice to look at

My problem with booking was sorted out within a very short time & handled vry professional but friendly attitude

I am still waiting on my order done what Onbuy advised me to do contact seller which I have done 3 times absolutely nothing not even a acknowledgement, I have also emailed Onbuy again no acknowledgement. I have ordered this item as a guest which should of been delivered by the 12th again no correspondence though vry quick to remove the money frm my account on the day it was ordered.
I would like to add a update Onbuy team have contacted me & sorted my problem & have refunded my money. Hopefully if I use Onbuy again my experience will be better. I have now updated to 3 stars

So easy to do step by step even for a old fuddy duddy

Easy site to order frm & great fast delivery, will use again & let friends know, vry reasonable priced

Always on time, keep customer fully informed of status of parcel, my driver in my area vry helpful & pleasant to deal with unlike a lot of companies

Very simple to use & helpful vry happy wiyh service