MA

Maggie

United Kingdom

Reviews

Review of Octopus Energy


Rated 5 out of 5 stars

Wonderful customer service

All the staff at the customer service are polite knowledgeable and extremely helpful. I have never waited longer than 1 minute to actually speak to someone.

August 29, 2025

Review of Perfecthousesigns


Rated 5 out of 5 stars

Great Company

My sign is perfect just what I wanted, and delivered quickly. I definitely recommend this company.

July 29, 2025

Review of Debenhams


Rated 1 out of 5 stars

Worst customer service ever, do not refund

I returned a dress, it is now 4 weeks later and I have still not received refund. I have sent many emails only one was answered stating refund was sent and to check with bank. I did this and my bank have not received it. Customer services do not reply to emails. I am a pensioner and the money they have kept means a lot to me.

July 2, 2025
Unprompted review

Reply from Debenhams

Hi Maggie,

Thank you for taking the time to leave a review of your recent experience. Really sorry to hear about your issues with your recent order.

I'd kindly advise to contact customer services for an update if this still hasn't been resolved -

https://www.debenhams.com/pages/informational/contact-us

Thank you and take care.

Rob

Review of Japanese Knotweed Ltd


Rated 5 out of 5 stars

Great professional company

I am buying a new home and was concerned about a plant with a resemblance to Japanese knotweed. I send photos and received a reply within 1hour reassuring me and letting me know what the plant was. Excellent professional quick 5,*

July 2, 2025

Review of CruiseKings


Rated 5 out of 5 stars

Lisa was great.

Lisa was extremely helpful and friendly. Her experience and knowledge shone through. I will definitely be booking through cruisekings again.

April 22, 2025

Reply from CruiseKings

Thank you very much for your 5-Star review! It is great to hear Lisa was extremely helpful and friendly thoughout your booking process. Thank you for your continued support and we cannot wait assist you again in the future.

Kind Regards
Caitlin Murphy
Cruise Kings

Review of AIT Home Delivery UK Ltd


Rated 5 out of 5 stars

Delivery was spot on time

Delivery was spot on time, with plenty of updates and a call from drivers. The 2 delivery men were very polite friendly and professional 5*

July 24, 2024
Unprompted review

Review of Octopus Energy


Rated 5 out of 5 stars

So quick to respond

I emailed my query, which was something I was worried about on my account. I received a reply within 10 minutes from Nina who was very knowledgeable helpful and polite 5* service from Octopus thanks to their lovely staff.

July 24, 2024

Review of Currys

Review of Yodel by InPost


Rated 1 out of 5 stars

Worst damage ever

Driver was late could not care boxes were very badly damaged as were the contents.

May 1, 2024

Reply from Yodel by InPost

Hi Maggie, I apologize that your parcel was late, and that you received the damaged parcel. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Matalan


Rated 1 out of 5 stars

If Matalan sell for 3rd Party they should accept returns.

Bought a quiz bag online which was faulty unable to return to store had to go out of my way to return still waiting for refund and hopefully delivery charge I paid.

February 16, 2024

Reply from Matalan

Hi, sorry to hear your refund has not been processed for you yet. Please contact us via your online account, we'll be happy to help.

Review of Secure My Booking


Rated 5 out of 5 stars

My refund was dealt with extremely…

My refund was dealt with extremely quickly 5* I am not very good with technology and sent my supporting documents in various emails whoever took my case was very kind and patient .

December 6, 2022

Reply from Secure My Booking

Thanks for the 5 star review!

Review of Evri

Review of FurnitureboxUK


Rated 5 out of 5 stars

Very happy customer

This was the first time I have ordered furniture on line. I was a little apprehensive however there was no need the table and chairs were fabulous quality exceeded my expectations delivered very quickly exactly when i was told they would be. Furniture box reply to emails very quickly. I will definitely buy from Furniture Box again and thoroughly reccomend them.

September 16, 2020
Unprompted review

Review of Quiz


Rated 5 out of 5 stars

Great service

Ordered on line to pick up in store, delivery was quick girls in shop very polite, friendly and helpful. Only wish they did curve range in store at Metro Centre

September 19, 2019
Unprompted review

Review of MattressOnline.co.uk


Rated 5 out of 5 stars

All round excellent service delivery and mattress

I found the mattress I wanted, priced it around various retailers and it was cheaper by far from Mattress Online they also gave free quick delivery. The allocated delivery slot was convenient and accurate. I am very pleased with my mattress and would highly recommend this company.

February 13, 2019
Unprompted review

Review of allbeauty.com


Rated 5 out of 5 stars

Excellent prices and service

I compared prices of the perfumes I wanted and allbeauty was by far the cheapest. Ordering was easy and delivery was quick. I shall definitely be using again.

December 7, 2018
Unprompted review