Pearlfeet Reviews 1,088

I would give them a Zero but the system would not let me.....I received one of the 2 pairs I ordered.....they asked if I wanted to wait 5 months for the other pair or get a refund....I asked for a refunding and it has been 3 months......they will not return my email.....corrupt company.....I have contacted the Better Business Unit to have the shut down.....yert

Biggest rubbish you can buy for money, would so not recommend, they are horrible to wear, when you get out of them the sole comes out clued to your feed, total rubbish, don't buy! Not worth one dollar.

Like everyone else, shipping took over 2 months. I have a narrow foot, but these are still tight. They have no liner inside so feet rub on raw edges of rubber (?) leather (?). Whatever it is, whether I wear socks or not, I get blisters if I walk anymore than a couple hundred feet. I gave up on them today and they are in the garbage. I wish I would have checked reviews before buying, a mistake I'll never make again. Also, will never order direct from China again, either.

Ordered items never arrived. Tried to work with them but never got anywhere. Apied for refund from them and then through PayPal. Never got my money back. Out $100. Company is overseas. First time I have ever been ripped off. Hesitant to ever order online again.

Ordered 2 pairs, size 13. Deceiving ad because it ships from Asia and took about 4 months to arrive. Shoes fit more like size 12, so were useless. At that point, what do you do? You can't return it. No response to emails. Was willing to exchange and wait another 4 months, but customer service is non-existent. Donated the shoes and vowed to always check where products ship from. Lesson learned.

I ordered my shoes in early June. Still haven't got them. Received another email in September telling me there is going to be a further delay. I asked for a refund. Now they claim the shoes were delivered.

Absolutely the worst transaction i’ve had in 73 years. Shoe SIZE patterns no where near USA sizes. Would not return total amount. No return shipping policy. Buyer must return.....you priced shipping to China lately? Very poor communicators too.
This company is total scam, U.S. should pull import license. Took 40 days to get shoes!!!! Will have to give them to a friend hoping they fit....
BUYER BEWARE!!!!!!

185676 <== My order no.
Shoes arrived after two months. Too big, so I asked to return for the right size. They required a pic of the shoe label and package label. Another 10 days and then they said: "As an honest seller, we could issue a 20% refund as the compensation and offer a 20% discount code for your next purchase. We suggest you to give the shoes to your friend who can wear it." !!! I wrote five times and each time they refused a refund and told me to give them away...and order another pair at 20% off. Ridiculous. Shoes look cheap also, by the way. Do NOT order from these people. They think if you buy a pair of shoes that don't fit, too bad! What reputable business does this? NONE!

Cheap products and terrible customer service.
Purchased a shirt and shoes - Shirt had a XL label when delivered but was very small...not even close to a normal US XL. I looked at their chart before buying as well. Shoes were defective - one of the eyelets wasn't crimped correctly. Lacking quality and true service. They offered 10% off my next purchase. Buy more...no way.

I ordered my shoes before reading any of the reviews, and then read the reviews and got scared that they would either never come in or be way too small if they did. So I was extremely happy when they came in, right in the time frame that the website told me they would and the exact size I ordered. They are perfect. I will order again with confidence.

I ordered from a company called Vifeet same shoes different company same crap . My shoes smell like a strong chemical factory , my shoes do not fit and if I want a refund Or replace my shoes I must ship shoes back to France which by the way the shoes came from China. It will cost me more to ship the shoes back then I paid for the shoes. They also false advertised it was suppose to be $39.99 Canadian instead they charged me US dollars . over $60 . never again.

I have been trying to work that out where they can have the shoes back but I refuse to pay to ship them back as they misrepresented the show and the quality of the shoe, this is not an issue of I just do not like them. The pictures I have provided and the abundance of the same issue that is posted on Trustpiolet.com that PayPal had to have been involved in as your name is mentioned often that I provided is a redundancy of the same issue. Another issue that I failed to mention is that they use a re-shipper. The way that works is they wait until they have enough orders to fill a pallet or a shipping container, that comes into the US and is inspected as one then the re-shipper ships the product from a US point, in this case by the sticker it went from Atlanta (ATL) to Orlando MCO those are the airport codes.
So if the return address is a domestic location why do I have to pay for them to go to China?? The address belongs to US – Elogistics 13725 Pipeline Ave Chino CA 91710 Google the address
They have pages full of scams from China based companies!! The tracking number on the package is: 92612927005390000016680875 this is a domestic tacking number not an international. So is PayPal going to be supporting China based companies that use a shell game to covertly hide their fraudulent activities, I am sure the purchasing public would like to know before making the decision to use your financial services to make purchases!
As for reshipping companies like the above mentioned here is an article from Google: Reshipping companies, which accept a package on the customer's behalf and then forward the parcel to its final destination, play a central role in enabling cross-border eCommerce……While it's true that fraudsters use reshippers to try and cover their tracks, many legitimate customers also rely on these services. Please take note about the fraud issue. The other issue that I failed to point out is The issue that I have is how do I know that all the information I have sent is being seen by the person that is in the decision-making process? It does not show in the file at all so all I know is the person is seeing what was seen before. PayPal is knowingly supporting this type of company as I have been back and forth with them and they refuse to just stand by the customer. Even though they used a reshipper and falsy represented the shoes they want me to ship them to China before I get a refund, the shipping to there is half the cost of the shoes and they were shipped to me from CA. PayPal customer protection is not worth a dime, I wish I had used my Visa/Mastercard or Amex as I would not be going through this right now. Do not trust this company or PayPal to protect you!!

I made an order more than three months ago and up till now I have not received it. It is very disappointing.

Never again! Do not buy from Pearlfeet. In order to return an order, you have to pay shipping all the way to China. It's likely going to cost more than your refund amount. I will not buy from this company again.

Terrible. Worst online experience. Shoes ARE NOT sized properly. Bought 3 pairs - received 2 pairs after 3 monthes then after filing a PayPal complaint I received the 3rd pair. Wanted to return, but was unable to as they were unresponsive to my multiple emails. DO NOT buy from this awful Chinese company.

Cheap Chinese tat, the photos flatter. Ordered 2 pairs sent 1 and promised refund for the other, still waiting 3 months later.
Seems like they are peddling the same trash through another company now.

Save your money

same as others... shoes WAY too small and refused to replace or refund. Shoes had NO SIZE MARKINGS... CHILD LABOR SWEATSHOP???

Pearlfeet is a scam. Pearlfeet is a company in China. It took me almost two months to receive my shoes that I ordered. When I received the shoes, the shoes were totally different from what I ordered. I email the company about the mistake and I was told that it was my fault for ordering the wrong size. I told them that it was not the size but wrong shoes. They offered me a 20% refund if I return the shoes. At a 20% return, It would cost me more to return the shoes that what they are worth. Pearlfeet knows that so they low ball you on your refund. Pearlfeet is a Chinese company located in China. I guess Pearfeet enjoy ripping off Americans. DO NOT DO BUSINESS WITH Pearlfeet. They will just rip you off. So far I have no refund or shoes.

My boyfriend ordered us a pair of slippers (sized for an elf) myself a pair of tennies, him-2 pair of shoes and lastly-
Loungewear for me. None of which, not one item fit. All made oddly small-even the loungewear...
When I emailed, they encouraged me to keep items because they said the shipping cost would be horrific! Offered the “20% off next order”scam if I would keep items...on 3rd response, finally I was given an address to ship back. LOL
to return to them in Covid....oh wait-sorry...China was quoted $89. for a slow boat LOL. What a JOKE. Burned by
PEARLFEET