Nude Project Reviews 6,785

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the brand's unique designs and the high quality of the products, particularly the t-shirts. Consumers often highlight the comfortable fit and the attention to detail in the garments. Many reviewers also express satisfaction with the fast shipping and excellent packaging. Some people who visited the physical stores, especially in Madrid, Lisbon, and Barcelona, praised the helpful and friendly staff. However, experiences with orders and delivery services appear to be inconsistent. Some reviewers reported smooth shipping and quick delivery, while others encountered issues such as damaged packaging or high customs fees. A few consumers have expressed dissatisfaction with the customer service, citing unhelpful or unresponsive staff, as well as difficulties with returns and refunds. Some reviewers also mentioned sizing issues and concerns about the quality of certain items, such as jewelry.

Based on these reviews

Rated 4 out of 5 stars

I love nude project with all my heart but ive bought an 85 euro chain that was marketed as a “summerish” item and it was shown in water giving off the illusion that it was waterproof. I later bought i... See more

Rated 4 out of 5 stars

Quality amazing I’ve ordered a few times from there and they don’t disappoint. Shipping is also very fast took 3 days to get to me. Just beware if you ordered from the US you are prob gonna have to pa... See more

Rated 4 out of 5 stars

Return service is very efficient. Nice Designs. Just one advice: stop using GLS, their service’s terrible (UPS and others are definitely better)

Rated 4 out of 5 stars

Great quality. Bought a few items at the Barcelona store. Having to line up with long wait times, despite the store not being busy like most stores in the area, was a bit frustrating. Aside from the w... See more

Rated 2 out of 5 stars

The quality was disappointing. €130 for a very thin sweater that was literally see-through. I usually buy a size M, but this time I even ordered a size L, and even that was way too small. The sizes ru... See more

Rated 3 out of 5 stars

I frequently buy from this store but my last purchase was a XL hoodie that when it arrived felt like an M . I usually get XL from nude … When I tried to return the item they are charging me $30 to ret... See more

Rated 5 out of 5 stars

I didn't know the brand, but I fell in love the first time I saw your masterpieces. Love the way You present the brand, the creativity, the way you express your personality. I Had fabulous experi... See more

Rated 5 out of 5 stars

Great staff. Very good quality products. Love the design. We have bought different items, we are a family of four, and we all got something according to our personal preferences of style. Very happy... See more

Rated 3 out of 5 stars

I really liked the store — the architecture is wonderful, the marketing, the products… everything is amazing. You deserve all the praise, a solid ten out of ten. However, the salespeople, although ve... See more

Rated 5 out of 5 stars

Quality products and fast overseas shipping! I love the casual and comfortable clothing I have purchased. These pieces have become a wardrobe staple. However, I’m sticking to online shopping as a vi... See more

Rated 2 out of 5 stars

The attendants were not friendly at all. No one offers help to the clients.They were obnoxious and arrogant. You feel bad if you need more that 3 minutes estou decide and pay. I honestly have no willi... See more

Rated 5 out of 5 stars

Been ordering from Nude for a while now and I always get excited when a new drop comes out. Their pieces feel personal and creative, not like every other copy-paste streetwear brand out there. The f... See more

Rated 5 out of 5 stars

Perfect fitting great quality t-shirts. Slight issue with a shirt ordered not being sent due to being out of stock, but they made up for it with money towards another one (if that option is selected).... See more

Rated 5 out of 5 stars

Great shopping experience. Everyone was very helpful. Shopped for gifts for my children and they all loved their items.

Rated 2 out of 5 stars

Client advisor had some attitude when customers were touching folded items… Sure it’s annoying to keep folding back but how We are supposed to see the item if it’s folded. A “don’t touch the clothes,... See more

Rated 5 out of 5 stars

First and foremost the quality of the garment is excellent! I got the Tapiz jacket for a client and it was a hit! There’s a very nice attention to detail with the heart shapes on the hardware. The onl... See more

Rated 5 out of 5 stars

I saw this shop the first time this year when I was in Ibiza. The vibe the employees were having and the music caught my attention from across the street. I went in and immediately felt in love with t... See more

Rated 2 out of 5 stars

Returning products get rejected for no reason, when you try to contact them you get an ai standard response. Sizing is also pretty of from stanrd so with the higj chance of retuen this is terrible.

Rated 5 out of 5 stars

Great experience at the Madrid store, all personnel was very helpful and nice even though the store was full and people queued outside. Clothing looks good quality so far and very nice designs.

Rated 5 out of 5 stars

Had 3 t shirts now all came quick great designs and plenty to choose from only issue is the £25 postage to get through customs apart from that the shirts good quality and real head turners

Rated 5 out of 5 stars

Awesome fits, great quality and one of the best flagship store concepts i ever visited! Bought my first pieces in the Lissabon Store and ordering from now every month online.

Rated 2 out of 5 stars

Sadly my shipment got lost from UPS. I tried to contact Nude Project in anyway but havent heard anything. The customer service is not responding to me and there is no solution in sight. Order... See more

Rated 2 out of 5 stars

good ecommerce, easy order, fast delivery but absolutely NOT conformable change or refund. You have to pay and to manage the parcel. I'll never buy again

Rated 5 out of 5 stars

I order clothes from Nude project on a sunday. The package was sent the morning after and received it 2 days after. The packaging was excellent, the product as good quality and made in Europe. I can o... See more

Rated 5 out of 5 stars

The sweater is super High quality and sooo comfy. Love it, and will order it in different colours. The package was delivered fast. Wonderful experience!

Rated 5 out of 5 stars

I have no idea why 3.6. Nice clothing and good quality. Find in Milano ane ordered at Fuerteventura. Package was by my home at Czech republic before I came back 🤷‍♂️

Rated 5 out of 5 stars

We were in the Fuencarral shop and they were vey helpful and friendly. Asked for t-shirt size and suggestion about sizing. Staff was amazing and very friendly with my 9years son. Good team. We will... See more

Rated 5 out of 5 stars

I've completely fallen in love with the brand, their background story, the founders, the designs, the quality and their slogan that is also truthful. The shipping was fast, so smooth and my whole expe... See more

Rated 5 out of 5 stars

The product (jeans) were perfect! The quality of the fabric, the color, and the modern style! Thanks Jeanne

Rated 5 out of 5 stars

1.-People service. 2.-Product Quality 3.-Nice and easy purchasing experience.

Rated 5 out of 5 stars

Nude Project in Madrid had very good service. All salespeople were helpful and happy to please even though they knew we were tourists and would probably not see us again. The garment is a very well se... See more

Rated 5 out of 5 stars

I am very satisfied with the performance of the t-shirts, both in terms of material and design. In a world full of global brands, it is nice to find one that I don't see at every step at home. Thx

Rated 5 out of 5 stars

The employees was amazing and friendly, but the clothing is expensive little bit but the quality is amazing hope you opened in dubai soon

Rated 5 out of 5 stars

I bought a sweatshirt from the new collection at the store in Madrid. What can I say? Everything was perfect. Top quality, cool store, and very helpful staff. Highly recommended!

Rated 5 out of 5 stars

I’m genuinely impressed with Nude Project’s t-shirts. These aren’t your average tees—they strike the perfect balance between streetwear and elevated basics. The fabric is high-quality without feeling... See more

Company replied

Rated 5 out of 5 stars

Loved my experience! 💕 I totally recommend this shop! My order came in less than a week, which was amazing. I picked the wrong sizes by mistake, but the return was super easy, and I got the right on... See more

Rated 5 out of 5 stars

I’m very satisfied with everything. When I placed my order, I was a bit worried and uncertain because of some of the reviews I had read here, but everything went smoothly and the package arrived just... See more

Rated 5 out of 5 stars

The quality is outstanding! I’ve ordered several times and have never been disappointed. The shipping is always very fast.

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Company details

  1. Streetwear Store
  2. Youth Clothing Store

Written by the company

Nude Project is a ready-to-wear label founded in 2018 in a small dorm room by two friends eager to create something different. Our garments aim to inspire the new generation to pursue their passion, whether or not it is the traditional path, by empowering artists to create without fear of judgement.


Contact info

3.7

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
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2-star
1-star

Replied to 8% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Revolutionary within fashion

I've completely fallen in love with the brand, their background story, the founders, the designs, the quality and their slogan that is also truthful. The shipping was fast, so smooth and my whole experience of the brand, their store in amsterdam and the service there was 10/10 plus their website ♡ My personal opinion is that the Nude Project is the best thing to happen within the fashion industry for a looooong time, it's a new fresh concept that stays true to their core beliefs and doesn't sell out to keep it authentic and true to their vision.

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Package lost, zero support, €100 gone

I placed the order on September 6th, and received a shipping confirmation from GLS Spain on September 8th. Delivery was expected by the 12th.

Today is September 24th and I still have no news about the package.

NP’s customer service, after initially telling me to wait, sent me a document to sign and asked me to provide information I don’t even have. (Also, shouldn’t they be the ones filing the complaint with the courier?)

I now have 10 days to return this signed document without having the information they’re asking for. And of course, still no reply from NP.

I will definitely never order again, but the fact that I might lose over €100 because of their poor service really pisses me off.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for an answer

The day I received my order (Thursday), I filed a complaint because the necklace was wrong. They sent me another one, but not only was it also wrong—it’s actually cheaper than the one I ordered. I submitted a claim and I’m still waiting for a reply.

Here in Argentina we pay a proportional fee on what is shipped. Since I was sent a cheaper necklace, that wasn’t declared at customs, so I ended up overpaying.

On top of that, I sent my complaint and no one has helped me yet. I want to fully return the necklace and be refunded for the proportional shipping costs I paid (based on the necklace I originally bought). I also expect Nude to cover the return shipping for the necklace they sent me, which I don’t like.

For Argentinians: keep in mind that UPS shipping is very expensive! I don’t recommend it. I placed an order for 453 dollars and had to pay 200 dollars more just to receive it in my country.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

First and foremost the quality of the…

First and foremost the quality of the garment is excellent! I got the Tapiz jacket for a client and it was a hit! There’s a very nice attention to detail with the heart shapes on the hardware. The only thing I would change is the color from microfiber to suede (even if it increases the price), but overall the piece is a hit! Shipping was very fast and affordable too!! 10/10 Will buy from here again

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

Made order

Made order, received part of it… paid it all… no more news…. Not nice

September 13, 2025
Unprompted review
Rated 4 out of 5 stars

Quality amazing but US orders beware for customs charges by UPS

Quality amazing I’ve ordered a few times from there and they don’t disappoint. Shipping is also very fast took 3 days to get to me. Just beware if you ordered from the US you are prob gonna have to pay extra customs fees when receiving the package from UPS. Wish that was made more clear before receiving the package.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

I order clothes from Nude project on a sunday. The package was sent the morning after and received it 2 days after. The packaging was excellent, the product as good quality and made in Europe. I can only recommend.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and design!

Quick delivery, and honestly amazing products. I bought a cute t-shirt and it’s so soft I don’t want to take it off. Maybe a little small in the size, but amazing honestly. Also really good quality.

September 8, 2025
Unprompted review

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