I love nude project with all my heart but ive bought an 85 euro chain that was marketed as a “summerish” item and it was shown in water giving off the illusion that it was waterproof. I later bought i... See more
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Company details
Written by the company
Nude Project is a ready-to-wear label founded in 2018 in a small dorm room by two friends eager to create something different. Our garments aim to inspire the new generation to pursue their passion, whether or not it is the traditional path, by empowering artists to create without fear of judgement.
Contact info
United Kingdom
- nude-project.com
Replied to 8% of negative reviews
Typically replies within 1 week
Order never arrived and no customer support.
I purchased a shirt from Nude Project on September 17th, and to this day it has never been delivered.
Payment went through successfully, the order was shipped, but the tracking stopped on September 20th in Spain — and since then, no updates at all.
After contacting customer service multiple times, I only received a discount code as an apology, but no real solution: no refund, no concrete answer, and total silence for weeks.
A brand that calls itself reliable cannot ignore paying customers and leave orders undelivered.
This has been a disappointing and unacceptable experience — nonexistent customer service and very poor management.
Perfect shipping and fitting
Great will buy again
The attendants were not friendly at…
The attendants were not friendly at all. No one offers help to the clients.They were obnoxious and arrogant. You feel bad if you need more that 3 minutes estou decide and pay. I honestly have no willingness to there again.
We love the brand
We got the product super fast! Amazing design and material! First time we buy from nude project but won’t be the last!!
I really liked the store but…
I really liked the store — the architecture is wonderful, the marketing, the products… everything is amazing. You deserve all the praise, a solid ten out of ten.
However, the salespeople, although very attractive and elegant, are a bit snobbish and slightly uninterested in providing good customer service. That’s why my rating isn’t higher.
The sweater is super High quality and…
The sweater is super High quality and sooo comfy. Love it, and will order it in different colours. The package was delivered fast.
Wonderful experience!
Very good experience.
We were in the Fuencarral shop and they were vey helpful and friendly.
Asked for t-shirt size and suggestion about sizing. Staff was amazing and very friendly with my 9years son.
Good team. We will buy again next year.
Great products
Great products. True to size. Fast delivery. A little pricey though.
Nude Project in Madrid was a great experienxe…
Nude Project in Madrid had very good service. All salespeople were helpful and happy to please even though they knew we were tourists and would probably not see us again. The garment is a very well sewn extremely comfortable soft fabric.
AMAZING
The quality is outstanding! I’ve ordered several times and have never been disappointed. The shipping is always very fast.
Great customer service
Return service is very efficient. Nice Designs.
Just one advice: stop using GLS, their service’s terrible (UPS and others are definitely better)
Clothes that you like at first sight
Love it
The delivery was quite fast, the materials are good and the design is quite unique
It has a good quality and is really…
It has a good quality and is really different from other brands
Authentic Fashion
Amazing selection of authentic clothing pieces. The brand speaks for itself
The employees was amazing and friendly
The employees was amazing and friendly, but the clothing is expensive little bit but the quality is amazing hope you opened in dubai soon
Qualidade acima da média tanto de…
Qualidade acima da média tanto de materiais como de design
Very good..
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