Nano Hearing Aids Reviews 3,828

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the fast delivery and the kindness of the seller. Some people find the products easy to use, with good sound quality, comfortable to wear, and discreet. A few reviewers highlight the effectiveness of the hearing aids in improving their hearing ability and the convenience of features like rechargeable batteries and Bluetooth connectivity. Some customers also praise the company's customer service, describing representatives as helpful, professional, and patient. However, there are some concerns about product quality and reliability, with some consumers reporting issues with hearing aids malfunctioning shortly after purchase. A few reviewers express dissatisfaction with the refund process and the lack of telephone customer service. Some people also mention difficulties with Bluetooth connectivity and discomfort with the design of the hearing aids.

Based on these reviews

Rated 4 out of 5 stars
Verified

Hey my plug in hearing aid eeee dinging constantly called for assistance told to replace white thing in aid tried it broke out tool didn’t work at all and they were out of warranty can’t be repaired... See more

Rated 4 out of 5 stars
Verified

Love Nano hearing aids...cust service excellent, but only gave 4 stars due to the left hearing aid quit working after only 2 weeks & although they replaced under the warranty, I had to pay for shippin... See more

Rated 4 out of 5 stars
Verified

I experienced a problem with one of my hearing aids, so I returned the whole set to NAMO, and within 2weeks I received a new pair! Not bad, considering the “efficiency” of our “PO” at this time! Da... See more

Rated 4 out of 5 stars
Verified

So far I'm enjoying these aids except I would like to have a bit longer hearing tube. What would also make these great if the microphone part were a bit slimmer, the current one tends to make my ears... See more

Rated 5 out of 5 stars
Verified

I have purchased Nano hearing aids in the past and my recent purchase is probably my fourth one. This time I bought the Nano Audacity hearing aid which can be controlled through an app for your cell... See more

Rated 5 out of 5 stars
Verified

Nano aids fit best of all the aids I have tried and returned from other makers. (I wish they were exactly the same as the first pair I bought; the difference is in the tunnel-sound I experience now an... See more

Rated 5 out of 5 stars
Verified

I was excited to receive my Nano hearing aids so quickly, and even more excited at how easy it was to get started using them. It only took a few tries to get used to the mode and volume settings. Thes... See more

Rated 5 out of 5 stars
Verified

The company has upgraded its product. Better sound intensity and improved "programs" choice is offered. The control button is placed in a more accessible location. Little changes; big difference.

Rated 2 out of 5 stars
Verified

I sent a notice that I did not receive my second item and after looking closely I see more. I was to receive the silver latest units and I have two flesh colored units. Both are the red wire units (ri... See more

Rated 5 out of 5 stars
Verified

Everyone who I spoke with was excellent from the person who took the order and explained everything to me and the people I spoke with when calling for assistance. After receiving the hearing aids I ma... See more

Rated 4 out of 5 stars

Ordering was simple and quick. These aids were very effective and worked with a mobile app to make adjustments and custom settings easy.

Rated 5 out of 5 stars

There was a problem connecting to Bluetooth. Contacted Nano and they responded. I did a lot of research on OTC hearing aids for my husband. These hearing aids were the only ones that said mild to seve... See more

Rated 5 out of 5 stars
Verified

Ordered accessories for my nana bte aids. Received in prompt time and as ordered. Always good service

Rated 4 out of 5 stars

Nano is my favorite of all brands and I have tried several. it has best fit and design, being narrow and having the volume button off-center so it is not in the way of positioning. With this new secon... See more

Company replied

Rated 5 out of 5 stars

Arrived just in time to save a marriage 🤪 Easy to use and works great! I had a salesman at another company sell me a $3000 pair of aids that had servicing costs if I left the state I purchased t... See more

Rated 2 out of 5 stars
Verified

Upon purchasing my hearing aids with in a extremely short time, one of them quit working. I called or tried to call only to find that you no longer have telephone customer service, through the email.... See more

Rated 2 out of 5 stars

This company is terrible and won't stand by the repair or replacement of their Nano Mini CIC hearing aids. After we tried to get them to help us get the left unit to work after it just stopped working... See more

Rated 2 out of 5 stars
Verified

I am still working it out as instructional leaflet is sadly lacking. I look forward to seeing the instructional videos. After several days of use I am now accustomed to the hearing Sid’s and they... See more

Company replied

Rated 5 out of 5 stars
Verified

I replaced my over the ear aids after I was accused by a woman in the grocery store of ignoring her and she ripped them off and stomped on them destroying them. These are better and not obvious so pro... See more

Rated 2 out of 5 stars

One of the stopped working and I tried to call customer service the numbers that I called were no longer in service ! This the worst customer I have had ! I would not recommend buying this product !... See more

Rated 5 out of 5 stars
Verified

Great efficient people at Nano. I have recommended the company to all my family, friends and c-workers

Rated 3 out of 5 stars
Verified

Have not received an email on when the replacement hearing aids will be shipped they’re under warranty. I’m not happy with the service provided Penny White

Rated 4 out of 5 stars

My husband just received his hearing aids last week. Unlike two other brands he tried, this one stays in his ear, and there is less feedback when inserting it in his ear. So far so good.

Rated 5 out of 5 stars

Very easy to navigate your site. It seems you magically knew all my information. I did not have to give you my address, credit card, or anything else.

Rated 5 out of 5 stars
Verified

Nano has great customer service and they really do honor their warranty! Very nice and easy experience.

Rated 5 out of 5 stars
Verified

In April my aids I had purchased in 8/24 were not working properly. I quickly ordered another pair from Nano -since can not do without.When they arrived - then asked Nano to repair my faulty pair.... See more

Rated 5 out of 5 stars

As far as what’s your Co doing well it’s in the professional services you offer and the feeling that your back will always be covered.

Rated 3 out of 5 stars

I bought the hearing aids on the 23 of May and already had trouble with them by June 6 th twice so they sent me a new pair and send the old ones back and had to pay $13.85 to send them back I guess y... See more

Rated 2 out of 5 stars

The hearing aids work well when they work. I purchased the elite protection plan: Note Don't waste your money! I purchased this set of hearing aids in March. In May the first hearing aid died. That t... See more

Rated 4 out of 5 stars
Verified

I appreciate that you honored the warranty and resolved my malfunctioning aid, but your reply and return took much longer than anticipated. However both are functioning once more.

Rated 5 out of 5 stars
Verified

Excellent quality, for a reasonable price. The hearing aids fit comfortably, and enhance my hearing, so I can actually understand what others are saying to me. Great product!

Rated 5 out of 5 stars
Verified

spoke to several different people they were very helpful to get me the aids i need trying in the ear now seems to be working.....thanks nano

Rated 5 out of 5 stars
Verified

these are my 3rd pair first with blue tooth these are better than other 2 pair love the bluetooth easy to set up

Rated 5 out of 5 stars
Verified

the people they made me feel better about the hearing aids . I wasnt sure i was getting the right ones they helped me pick the right one thank you

Rated 5 out of 5 stars

I made my purchase and 5 days later I had my devices. They came with the charger and everything else I needed. Within an hour I was using my hearing aids. They are so easy to adjust. You can easily a... See more

Rated 5 out of 5 stars
Verified

I hear better with them, not perfect, but better. Your service is great, and products get here in a timely manner. I am happy with them.

Rated 5 out of 5 stars
Verified

The sound is very good and clean. I can hear the radio through the car noise clearly and conversations are easy.

Rated 5 out of 5 stars

Legit site to buy hearing aid product. The delivery time is very fast and the seller is kind . The parcel is packed well , sealed properly. Then the quality of the product is good. I did not expect... See more

Rated 5 out of 5 stars

It is an amazing gift from Nanohearingaids. I visited the online store and received a discount code when I ordered an hearing aid device. The prices are friendly and their products are amazing and eas... See more

Rated 5 out of 5 stars

I think this is the best and excellent..actually when I heard it from one of my friend then I was like ok..when I visited here that is nanohearing aids..it was the wonderful experience ever..and not o... See more

Rated 5 out of 5 stars

I reckon the Nano Hearing aids are the best, that any one with hearing issues needs. Moreover the quality is of industry standard and you can hear every word or talk clearly. With the size of Nano Hea... See more

Rated 4 out of 5 stars

Nano hearing aids are really good, easy to use for all age groups with unique features in pocket friendly prices. Highly recommended.

Rated 2 out of 5 stars

I'm super disappointed with my experience with Nano Hearing Aids. I think their product quality is subpar - the sound clarity is okay, but the design is really uncomfortable for me. The customer suppo... See more

Rated 5 out of 5 stars
Verified

He has not woren them that much. Think this is what they call a (a man thing). They are for my husband. First of all he was complains he can’t hear, I think it is selective hearing. Hears when he want... See more

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Company details

  1. #9 of 9 best companies in Hearing Aid Store

About Nano Hearing Aids

Written by the company

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that. With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.

Shop Hearing Aids Contact 24/7 Support FAQs

Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

For last few months my hearing was not…

For last few months my hearing was not working good . I call and also sent emails. On your suggestion I returned the hearing and couple of days I got another. I have not open the package. I requested in my last email , please let me know if hearing aid sent of better /improved quality. If it is of same quality then I will return the package back at your expanse. If you do not want unopened package I will discard it and look for hearing aid from some other source.
Please response ASAP. Thank you.
Yog Sehgal

October 9, 2025
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Rated 2 out of 5 stars
Verified

Customer service

I bought a pair from you earlier my dog ate one of them. I called you. I texted you twice. I emailed you and nobody ever got back in touch with me so your customer service sucks but I like the product. It seems to work good for the price don’t give people an email address if you’re not gonna respond to it that’s just bullshit.

October 15, 2025
Rated 2 out of 5 stars
Verified

I had to pay extra for normal shipping…

I had to pay extra for the regular, normal shipping because if I didn't, which would have made my grandmother wait 2 weeks for her hearing aid. It still hasn't arrived yet. I already paid way over $300 for this. This was a very stressful process.

October 15, 2025
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Rated 1 out of 5 stars
Verified

Hard to return

I've been trying to call and no one answers. I bet sent a few emails for an RMA number so I can return it. And I've got no response. All I need is an RMA number so I could send it back. This is an unused product that we ordered by mistake.

October 7, 2025
Rated 5 out of 5 stars
Verified

I have purchased Nano hearing aids

I have purchased Nano hearing aids in the past and my recent purchase is probably my fourth one. This time I bought the Nano Audacity hearing aid which can be controlled through an app for your cell phone with bluetooth.
Needless to say, it is the best purchase I have made from Nano as it is so simple to setup and use and the sound the Audacity system produces is fabulous. I can now hear things that even earlier versions of hearing aids didn't produce. I'm more that 100% satisfied,
It so easy to order and the support fom Nano is second to none.

October 6, 2025
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Rated 5 out of 5 stars
Verified

Nano aids fit best

Nano aids fit best of all the aids I have tried and returned from other makers. (I wish they were exactly the same as the first pair I bought; the difference is in the tunnel-sound I experience now and did not before; rest assured, I will experiment. Probably user error.)

October 11, 2025
Rated 2 out of 5 stars
Verified

I sent a notice that I did not receive…

I sent a notice that I did not receive my second item and after looking closely I see more. I was to receive the silver latest units and I have two flesh colored units. Both are the red wire units (right side). The second should’ve been blue wire set up for the left side. I had to turn in wrong side. I did not receive a charger. I had no response and had to pay the full price even though the price went to half price when my sales was sent in and before it was sent to me. This makes me believe and this unit was put together without being new. I am terribly upset.

October 6, 2025
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Rated 1 out of 5 stars

Go elsewhere

I have been waiting since July 3, 2025 for my refund. Phone number does not connect you to anyone.
3 Emails have not gotten a call back. I think I may have been scammed. Go elsewhere for hearing aids, Nano does not honor its no hassle refund policy.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

RUN FROM THIS COMPANY!

RUN, don't walk, away from this company. They lie about their money back guarantee. I returned my hearing aids that I purchase about a week after I received them. They did not work. I have written proof that they received them back, but after 2 months, still no refund. They won't answer emails, and there is no phone that works, only recorded messages. THANKFULLY, I paid for them using Affirm and I filed a claim with Affirm and they investigated and refunded my money. This company is horrible to deal with.

September 15, 2025
Unprompted review
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Rated 2 out of 5 stars

I'm super disappointed with my…

I'm super disappointed with my experience with Nano Hearing Aids. I think their product quality is subpar - the sound clarity is okay, but the design is really uncomfortable for me. The customer support wasn't helpful either; they didn't really address my issues. I wouldn't recommend this to anyone looking for a reliable hearing solution.

September 11, 2025
Unprompted review

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