Hey my plug in hearing aid eeee dinging constantly called for assistance told to replace white thing in aid tried it broke out tool didn’t work at all and they were out of warranty can’t be repaired... See more
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Review summary
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Company details
- #9 of 9 best companies in Hearing Aid Store
About Nano Hearing Aids
Written by the company
Shop Hearing Aids Contact 24/7 Support FAQs
Contact info
4225 EXECUTIVE SQ, STE 600, 92037, LA JOLLA, United States
- 8883106266
- support@nanohearingaids.com
- nanohearingaids.com
Replied to 4% of negative reviews
Typically replies within 24 hours
For last few months my hearing was not…
For last few months my hearing was not working good . I call and also sent emails. On your suggestion I returned the hearing and couple of days I got another. I have not open the package. I requested in my last email , please let me know if hearing aid sent of better /improved quality. If it is of same quality then I will return the package back at your expanse. If you do not want unopened package I will discard it and look for hearing aid from some other source.
Please response ASAP. Thank you.
Yog Sehgal
Very easy to setup and use
Very easy to setup and use. Bluetooth connected fast and works great.
Customer service
I bought a pair from you earlier my dog ate one of them. I called you. I texted you twice. I emailed you and nobody ever got back in touch with me so your customer service sucks but I like the product. It seems to work good for the price don’t give people an email address if you’re not gonna respond to it that’s just bullshit.
I had to pay extra for normal shipping…
I had to pay extra for the regular, normal shipping because if I didn't, which would have made my grandmother wait 2 weeks for her hearing aid. It still hasn't arrived yet. I already paid way over $300 for this. This was a very stressful process.
Hard to return
I've been trying to call and no one answers. I bet sent a few emails for an RMA number so I can return it. And I've got no response. All I need is an RMA number so I could send it back. This is an unused product that we ordered by mistake.
Ordered accessories for my nana bte…
Ordered accessories for my nana bte aids. Received in prompt time and as ordered. Always good service
I have purchased Nano hearing aids
I have purchased Nano hearing aids in the past and my recent purchase is probably my fourth one. This time I bought the Nano Audacity hearing aid which can be controlled through an app for your cell phone with bluetooth.
Needless to say, it is the best purchase I have made from Nano as it is so simple to setup and use and the sound the Audacity system produces is fabulous. I can now hear things that even earlier versions of hearing aids didn't produce. I'm more that 100% satisfied,
It so easy to order and the support fom Nano is second to none.
Nano aids fit best
Nano aids fit best of all the aids I have tried and returned from other makers. (I wish they were exactly the same as the first pair I bought; the difference is in the tunnel-sound I experience now and did not before; rest assured, I will experiment. Probably user error.)
I sent a notice that I did not receive…
I sent a notice that I did not receive my second item and after looking closely I see more. I was to receive the silver latest units and I have two flesh colored units. Both are the red wire units (right side). The second should’ve been blue wire set up for the left side. I had to turn in wrong side. I did not receive a charger. I had no response and had to pay the full price even though the price went to half price when my sales was sent in and before it was sent to me. This makes me believe and this unit was put together without being new. I am terribly upset.
Can’t use the aids would like to send…
Can’t use the aids would like to send back for a refund or change the style of the hearing aids
EVERYTHING WAS JUST AS ADVERTISED.
Great efficient people at Nano
Great efficient people at Nano. I have recommended the company to all my family, friends and c-workers
Go elsewhere
I have been waiting since July 3, 2025 for my refund. Phone number does not connect you to anyone.
3 Emails have not gotten a call back. I think I may have been scammed. Go elsewhere for hearing aids, Nano does not honor its no hassle refund policy.
RUN FROM THIS COMPANY!
RUN, don't walk, away from this company. They lie about their money back guarantee. I returned my hearing aids that I purchase about a week after I received them. They did not work. I have written proof that they received them back, but after 2 months, still no refund. They won't answer emails, and there is no phone that works, only recorded messages. THANKFULLY, I paid for them using Affirm and I filed a claim with Affirm and they investigated and refunded my money. This company is horrible to deal with.
Ordering was simple and quick
Ordering was simple and quick. These aids were very effective and worked with a mobile app to make adjustments and custom settings easy.
I'm super disappointed with my…
I'm super disappointed with my experience with Nano Hearing Aids. I think their product quality is subpar - the sound clarity is okay, but the design is really uncomfortable for me. The customer support wasn't helpful either; they didn't really address my issues. I wouldn't recommend this to anyone looking for a reliable hearing solution.
Better Product. The company has upgraded its product
The company has upgraded its product. Better sound intensity and improved "programs" choice is offered. The control button is placed in a more accessible location. Little changes; big difference.
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