If I could give this company 0 stars, I would!
If I could give this company 0 stars, I would.
I was charged $100 for an autorenewal that I didn't agree to. The email connected to the account was hacked and deleted so I wasn't notified until I saw the charges in my bank account. I reached out to them for assistance requesting a refund. I had to wait a week for a response after sending very personal info to verify myself only to get an email denying me my money back, and sending a link to reset my password, not change the email as I mentioned time and time again so that I can delete the account and the auto-renewal. I filed a case with my bank. They're the most unhelpful, unknowledgeable people ever.
UPDATE:
Still very unhelpful. I asked to only change the email so that I can turn off the auto-renew that was turned on without my consent. I found out that they added a domain to the account that I never authorized.
I also did more research and apparently, they've scammed many other people.
Please be careful out there folks, you're only trying to start a business and people out there are just trying to derail and steal from you. I hope the company sees this, because will make it my civic duty to report you and shut you down.
June 25, 2024
Unprompted review