My Top Tour Reviews 2,912

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They particularly appreciated the location and the high-quality service provided. Many consumers mentioned that the guides were very knowledgeable, engaging, and passionate, making the experience both informative and enjoyable. People also highlighted the ethical approach of the company. However, some consumers expressed concerns about the booking process and the website. A few reviewers found the initial organization confusing, but noted that the guides were able to compensate for these issues. Despite these minor issues, the overall sentiment remains overwhelmingly positive, with many recommending the tour.

Based on these reviews

Rated 4 out of 5 stars

We had a great tour with Dante, he knew so much information and told us lots of interesting facts. The views were incredible and the history is amazing. We did have some problem with getting the ticke... See more

Rated 4 out of 5 stars

The bureau and departure was a bit chaotic but the guide we had, Dante, was able to make up for it. He made this tour entertaining and answered all questions, and trust me, there were a lot of them. W... See more

Rated 4 out of 5 stars

We very much enjoyed our tour of the Alhambra. Our guide Dante was excellent - informative, friendly and full of stories of great legends. Make sure that you book the tour which includes the Nasrid Pa... See more

Rated 4 out of 5 stars

had a bit of a rouge start due to the confusing organization, but the visit was truly amazing. Most og the credit goes to my guide Dante, he was super prepared and as an art historian i really enjoyed... See more

Rated 5 out of 5 stars

This was our first visit to the Alhambra. Our guide Dante made the 3 hour guided experience go by fast and entertaining the entire time. We had our two boys 12 and 10, with us and they didn’t complain... See more

Rated 5 out of 5 stars

Visiting the Alhambra was the Highlight of our stay in Granada! We booked a guided tour with Dante and had an amazing experience. He explained the history and gave us a really good insight in the m... See more

Rated 5 out of 5 stars

Nos ha encantado, una visita obligada para todo el mundo. Nuestro guia Adrian fue genial, muy conocedor de la historia de la Alhambra y muy amable con todos. Repetimos seguro. We loved it, this sh... See more

Rated 5 out of 5 stars

Dante was our guide to visit Alhambra and he was absolutely excellent. We enjoyed our time very much, learned a lot and had fun. Highly recommend a ask for Dante!

Company replied

Rated 3 out of 5 stars

Honestly, I should have known better and scrolled further down to find the real Mezquita tickets as we paid double the entrance fee DOUBLE! To jump through hoops to get to the actual ticket and have t... See more

Rated 5 out of 5 stars

We visited Alhambra today on a guided tour and had Dante as our guide. We had a phenomenal time. He is so knowledgeable and there was never a dull moment! If you find yourself in Alhambra please, plea... See more

Rated 5 out of 5 stars

Ruth was great. Very knowledgeable, friendly, and surprisingly attentive and aware of her “dears” throughout the tour. Excellent info and storytelling in pleasant and easygoing style. I wondered if... See more

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Rated 5 out of 5 stars

Excellent tour of the Alhambra by Dante! We had some technical difficulties but he solved them when he switched his mic. Tons of information delivered with lots of humor. Thank you! We will recommen... See more

Rated 5 out of 5 stars

Strongly recommend to book a complete guided tour: we visited Generalife, Alhambra and Nasrid palace. The tour lasted 3 hours and our guide Dante made us understand what we were visiting and fall in l... See more

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Rated 5 out of 5 stars

Our tour with Hannah was excellent. She gave us just the right amount of historical detail and made sure we didn’t miss important things. She also gave good answers to many questions! My only complain... See more

Rated 5 out of 5 stars

I booked tickets to see the Sagrada Familia but was refused entry. To cut a long story short the tickets were accidentally sent to the wrong email address so I didn't get them and had to buy new ones... See more

Rated 5 out of 5 stars

We had Dante as our guide - his knowledge of the Alhambra and his interesting stories made the tour so much more enjoyable. Must do if you are in Granada with top tours!

Rated 5 out of 5 stars

The highlight of our Spain 🇪🇸 trip was the tour of our guided visit of Alhambra with Dante! Absolutely loves what he does and his energy shines through all the beauties of Alhambra.

Rated 5 out of 5 stars

The Alhambra visit was absolutely amazing. Dante was an outstanding guide, i highly recommend visiting with him as it made the experience a MILLION times better. Please book him as your guide, as is... See more

Rated 5 out of 5 stars

The Alhambra was so beautiful and absolutely a must do when in Granada! Definitely something you want to schedule a full day for, to be able to take it all in. Our tour guide Dante was excellent and v... See more

Rated 5 out of 5 stars

The visit to Alhambra was a fascinating experience. The sheer size of the place the gardens the smell of flowers and the intricate carvings. All this made a three hour visit go quickly. I can’t say en... See more

Rated 5 out of 5 stars

I was a bit anxious about our visit because of some of the reviews, but everything went smoothly and was very well organised. We really enjoyed our tour, made all the more special and interesting wi... See more

Rated 5 out of 5 stars

We had a great experience at Alhambra. It was so beautiful and Dante, our tour guide was amazing. Such great stories and a really fun time. Our family had a wonderful experience. Thank you Dante!!

Rated 5 out of 5 stars

Alhambra is a wonderful place, one of the most beautiful I have seen in my life: the architecture, the gardens and the landscapes are breathtaking. And I appreciated them much more thanks to our guide... See more

Rated 5 out of 5 stars

Dante was the most amazing tour guide. I was not familiar with the Alhambra history and he took such care to educate us on the background of what we were seeing. The experience was so wonderful as he... See more

Rated 5 out of 5 stars

We toured the Alhambra and the Nasdrid Palace yesterday and thoroughly enjoyed the evening. Our guide Dante, a history major in college was very informative, helpful and shared ancient myths and witty... See more

Rated 5 out of 5 stars

This was my third visit to The Alhambra and Dante (guide) taught me so many new things. My daughter (almost 10yo) loved it too. The magic and beauty of The Alhambra can’t be put into words. I have s... See more

Rated 5 out of 5 stars

Our guide was Dante. The tour was great, easy to understand, funny and very interesting. I would recommend the tour and Dante any time.

Rated 5 out of 5 stars

Dante was our guide and was super knowledgeable about the history and the architecture. The gardens are beautiful and view of the city are spectacular. Highly recommend.

Company replied

Rated 5 out of 5 stars

Amazing tour by Dante ! DANTE is a history buff with a ton of history and literature knowledge. Alhambra was an amazing experience and it was great to have Dante’s voiceover. He is funny!!

Rated 5 out of 5 stars

We had a great tour of the Alhambra! The colors, architecture, and scents were wonderful! Dante was a fantastic guide, we learned so much and really enjoyed the tour!

Rated 5 out of 5 stars

The second time we have visited the Alhambra Palace but the first with a guide, and Dante really made the difference! We learned so much and made up for all the things we missed before. A definite rec... See more

Rated 5 out of 5 stars

We learned a lot about the arab christian and jewish connection. Had some great views and enjoyed the comments from our guide Dante.

Rated 5 out of 5 stars

A breathtaking experience and totally worth the price! Thank you very much Dante for taking care of us and guiding the group. I 100% recommend!

Rated 5 out of 5 stars

Dante was an engaging and knowledgeable guide as we toured the Alhambra for our first visit. Excellent.

Company replied

Rated 5 out of 5 stars

It was very interesting and DANTE made it a lot more special with his style and way of explaining things. Very recommended

Rated 5 out of 5 stars

Very good the colors and the designs were amazing my group went with Dante he changed my life he explained everything in an entertaining and informative way he is in fact a monster

Rated 5 out of 5 stars

Una visita super amena y educativa gracias a Juan Antonio un maquina

Company replied

Rated 5 out of 5 stars

An absolute breathtaking experience. You will be amazed by how much beauty there is. The Islamic influence is incredible and our tour guide beautifully explained and represented Islam in Spain DANTE... See more

Rated 5 out of 5 stars

Really enjoyed the tour of the Alhambra! Our tour guide Dante did a thorough job explaining the history and sharing stories and legends while keeping things light hearted and engaging. I would highly... See more

Rated 5 out of 5 stars

I was with Dante for the visit of Alhambra and Generalife, it was an AMAZING experience, alot of history and stunning views...and Dante made it only better, very professional with a touch of humour, p... See more

Rated 5 out of 5 stars

Dante was an excellent tour guide and gave great detail on the history of the gardens and the palace.

Rated 5 out of 5 stars

We loved our tour of the Generalife (gardens), Alhambra, and Nasrid Palaces. Dante did an excellent job of combining history, hearsay, and myth to keep us all entertained while educating us in the pro... See more

Rated 5 out of 5 stars

Dante was a great guide. Very knowledgeable and enthusiastic during the tour

Rated 5 out of 5 stars

We had the opportunity to visit the Alhambra. It was a wonderful experience. Our guide, Dante, did an excellent job. Marina and Adam, (Poland).

Rated 5 out of 5 stars

Our guided tour with Dante was truly exceptional. He was knowledgeable, engaging, and incredibly passionate about the history of Alhambra and Andalusia. His storytelling brought the palace to life... See more

Rated 5 out of 5 stars

Incredible experience. I didn’t know that the tour guide ticket that I bought did not include the Nasrid Palaces. I was able to get a ticket last minute (without a guide) and Dante (the guide) kindly... See more

Rated 5 out of 5 stars
Verified

Exploring the Alhambra with Dante was like walking through a storybook. His history background added depth, and his way of telling tales kept us smiling the whole time.

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Company details

  1. Travel Agency

Written by the company

Somos una agencia de viajes de Granada, que organiza visitas turísticas de los principales monumentos de España y el mundo. Además ofrecemos todo tipo de actividades para que los visitantes puedan conocer las ciudades que visita de forma completa.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Replied to 1% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

My tickets to the Pravda did not work

My tickets to the Pravda did not work. Would not scan. Had to buy again at the door. Company exactly spoofs the official websites of museums and attractions. Somehow has managed to be first on the google search results list ahead of the official sites. Charges twin as much as official site. Good business model! Can’t miss. Avoid My Top Tours with everything at costs.

October 2, 2025
Unprompted review
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Rated 1 out of 5 stars

RIP OFF and a SCAM

This agency charged us 39 EUR per ticket, which is more than double the official price (18 EUR) for the entrance tickets for Park Güell in Barcelona. The very basic audio guide does not justify such a ridiculous price increase, so basically you are charged for “operational cost and support service”. It uses a cover website that resembles official sites, leading to confusion and overpayment. AVOID at all costs and double check that you are actually on the official site before paying.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Wanderfull day

We had the opportunity to visit the Alhambra. It was a wonderful experience. Our guide, Dante, did an excellent job.
Marina and Adam, (Poland).

October 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid this Company; deal direct with the Cathedral

1) overpriced at €35, when the ticket price received quoted €13
2) advised that by pre-booking there'd be no need to queue. This wasnt true, and the Cathedral staff went to great lengths to explain the ticket I'd bought was just a straightforward admission ticket
3) told I'd have an audio guide for the price, but on admission I was told I'd have to pay another €5 for an official audio guide.
All in all, I feel that My Top Tours have ripped me off, and are profiteering from public visits to a religious site. All seems pretty unscrupulous! My advice - dont use My Top Tour!

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Una visita super amena y educativa…

Una visita super amena y educativa gracias a Juan Antonio un maquina

September 25, 2025
Unprompted review
My Top Tour logo

Reply from My Top Tour

¡Hola!

Qué bueno saber que disfrutaste de una visita tan amena y educativa con Juan Antonio. 🧡

Si quieres seguir explorando con nosotros, visita 👉 www.mytoptour.org

Saludos,
Tu equipo de My Top Tour

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Rated 5 out of 5 stars

Great tour by Dante

Dante was an engaging and knowledgeable guide as we toured the Alhambra for our first visit. Excellent.

September 23, 2025
Unprompted review
My Top Tour logo

Reply from My Top Tour

Hi Paul!

We’re delighted to hear that your first visit to the Alhambra with Dante was so engaging and informative 🧡.

For more amazing tours, check 👉 www.mytoptour.org/en/

Best regards,
Your My Top Tour team

Rated 5 out of 5 stars

We learned a lot and had a fun time.

Dante was our guide to visit Alhambra and he was absolutely excellent. We enjoyed our time very much, learned a lot and had fun. Highly recommend a ask for Dante!

September 22, 2025
Unprompted review
My Top Tour logo

Reply from My Top Tour

Hi Alexandra!

We’re delighted to hear how much you enjoyed your visit with Dante. 😊

If you’d like to keep exploring with us, check 👉 www.mytoptour.org/en/

Best regards,
Your My Top Tour team

Rated 5 out of 5 stars

Dante was our guide and was super…

Dante was our guide and was super knowledgeable about the history and the architecture. The gardens are beautiful and view of the city are spectacular. Highly recommend.

September 22, 2025
Unprompted review
My Top Tour logo

Reply from My Top Tour

Hi!

We’re so glad you had such a wonderful experience with Dante, enjoying both his knowledge and the beauty of the Alhambra gardens and views. 🧡

For more unforgettable tours, visit 👉 www.mytoptour.org/en/

Best regards,
Your My Top Tour team

Rated 1 out of 5 stars

SCAM AVOID

Huge scam! Paid more than doubled for tickets for the Alcazar of Seville. They alledge they are the official website of the Alcazar of Seville. Disgusting. Would not recommend them. AVOID!!!!!

September 16, 2025
Unprompted review
My Top Tour logo

Reply from My Top Tour

Hi,

Referring to us as a scam is a very strong word. We are not the official website of the Alcázar of Seville, and we make this clear. Our prices are higher than the basic ticket because they include not only the entrance itself but also the management of the booking, often combined services such as guided tours or physical audio guides, and personalized assistance before and during the visit.

Best regards,
Your My Top Tour team

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Rated 1 out of 5 stars

Huge scam

Huge scam! Overpriced tickets for the Sagrada Familia and they do a really good job at showcasing themselves as a "Sagrada Familia" website. Their website is sagrada-familia.org, I would avoid them!!!

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience with My Top Tour

My Top Tour is the most irresponsible travel agency or company I have ever seen. We had a visit to Barcelona late August and early September 2025 for the FIRST time. Very excited to see different places. I had reserved these 3 tickets to see Sagrada Familia from My Top Tour in July (1.5 months earlier) and had paid 225 euros for a guided tour. In the reservation confirmation email, it says nothing about if I was going to get an email for the meeting point.
The only information was “the guide will provide you with the ticket” But When, Where and How was quite unclear. It doesn’t even say that the information regarding the meeting point will be emailed later. Nothing more.

Every day, I had checked my account on the website and my email/spam dozens of times even if I didn’t know if I was going to get an email for the meeting point. It was our first visit to Balcelona and Sagrada Familia and I had no idea whatsoever, how it looks like or where guides could be waiting for us to enter the monument. We assumed that the guides are in front of the building with placards so if we get there, we can find our guide. Nevertheless, I checked my email SEVERAL times every hour on August 30 and 31st on my phone. I had NO EMAIL regarding my tour to Sagrada Familia.

When we got to Sagrada Familia around 4pm on 31st August, we saw hundreds of people in lines, no sign. So confused and frustrated, we went directly to the information booth to ask for help. We explained that we don’t know how to find our guide to get in. The agent and her supervisor (2 people) got my phone and checked inbox and spam looking for an email, nothing was there. They checked through my reservation code on their system to find a way to let us in, but they couldn’t find any information.

They said it’s MY TOP TOUR’s mistake for the confusion and we should have not bought our tickets on this website and pay much more expensive. It was very big mistake of mine to trust this company. Anyway, I had paid 225 euros and bought the tickets to go and see the monument, but I didn’t receive any information, any email, and now I regret trusting My Top Tour.

My Top Tour actually ruined our vacation to Barcelona with this kind of mismanagement, you can’t imagine to what extend this caused extreme stress and confusion we returned home to Canada without visiting Sagrada Familia and we lost 380 CAD.

Now, they don’t even answer their emails properly, they don’t even care to the troubles they cause to their clients. Each time I send an email, they send me a screenshot of an email (which I have not received) which dates a couple of hours before the tour, they say thank you for contacting my Top Tour, go check your inbox, spam, that’s it. But really I didn’t receive any email. And why didn’t send weeks or days earlier? Why didn’t make sure if the emails they sent was sent properly, was received properly. When we are on a trip, our phones, our IP, our internet can work differently. I asked for a refund but they don't even recognise the issue. Their customer service is terrible. Don’t waste your money with My Top Tour. They get much more money without giving a good service.

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest scam ever!!

Biggest scam ever!!! I paid 145 euro for the Royal Palace in Madrid and the true invoice was 52.85 euro. Over the 52.85 euro entrance fee, a 35 euro fee for renting an audiophone must be added, so the total experience should have cost 87.85 euro. I am down or actually got scammed by 57.15 euro. They should be red flagged! Google should not allow them to sponsor their added and come on top of our research.

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy tickets via My Top Tour

I bought my ticket for the Cordoba cathedral through your My Top Tours as they deliberately make it look like the official website of the cathedral. I therefor paid 26 euro instead of 13 euro. I know the excuse is that you then buy their audio guide and that is the reason of the price, but they are obviously just scamming people with a misleading website. The audio guide is standard and read by a machine voice.

August 21, 2025
Unprompted review

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