We had a great tour with Dante, he knew so much information and told us lots of interesting facts. The views were incredible and the history is amazing. We did have some problem with getting the ticke... See more
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Somos una agencia de viajes de Granada, que organiza visitas turísticas de los principales monumentos de España y el mundo. Además ofrecemos todo tipo de actividades para que los visitantes puedan conocer las ciudades que visita de forma completa.
Contact info
Plaza Bib Rambla, 18001, Granada, Spain
- soporte@mytoptour.es
- mytoptour.es
Replied to 1% of negative reviews
Typically replies within 1 week
My tickets to the Pravda did not work
My tickets to the Pravda did not work. Would not scan. Had to buy again at the door. Company exactly spoofs the official websites of museums and attractions. Somehow has managed to be first on the google search results list ahead of the official sites. Charges twin as much as official site. Good business model! Can’t miss. Avoid My Top Tours with everything at costs.
RIP OFF and a SCAM
This agency charged us 39 EUR per ticket, which is more than double the official price (18 EUR) for the entrance tickets for Park Güell in Barcelona. The very basic audio guide does not justify such a ridiculous price increase, so basically you are charged for “operational cost and support service”. It uses a cover website that resembles official sites, leading to confusion and overpayment. AVOID at all costs and double check that you are actually on the official site before paying.
Wanderfull day
We had the opportunity to visit the Alhambra. It was a wonderful experience. Our guide, Dante, did an excellent job.
Marina and Adam, (Poland).
Our guide was Dante
Our guide was Dante. The tour was great, easy to understand, funny and very interesting. I would recommend the tour and Dante any time.
Dante was an incredible tour operator
Dante was an incredible tour operator, we like a lot the experience!
Dante was a great guide
Dante was a great guide. Very knowledgeable and enthusiastic during the tour
Amazing visit
Amazing visit, beautiful. Dante was an excellent guide.
Avoid this Company; deal direct with the Cathedral
1) overpriced at €35, when the ticket price received quoted €13
2) advised that by pre-booking there'd be no need to queue. This wasnt true, and the Cathedral staff went to great lengths to explain the ticket I'd bought was just a straightforward admission ticket
3) told I'd have an audio guide for the price, but on admission I was told I'd have to pay another €5 for an official audio guide.
All in all, I feel that My Top Tours have ripped me off, and are profiteering from public visits to a religious site. All seems pretty unscrupulous! My advice - dont use My Top Tour!
Una visita super amena y educativa…
Una visita super amena y educativa gracias a Juan Antonio un maquina

Reply from My Top Tour
Great tour by Dante
Dante was an engaging and knowledgeable guide as we toured the Alhambra for our first visit. Excellent.

Reply from My Top Tour
We learned a lot and had a fun time.
Dante was our guide to visit Alhambra and he was absolutely excellent. We enjoyed our time very much, learned a lot and had fun. Highly recommend a ask for Dante!

Reply from My Top Tour
Dante was our guide and was super…
Dante was our guide and was super knowledgeable about the history and the architecture. The gardens are beautiful and view of the city are spectacular. Highly recommend.

Reply from My Top Tour
SCAM AVOID
Huge scam! Paid more than doubled for tickets for the Alcazar of Seville. They alledge they are the official website of the Alcazar of Seville. Disgusting. Would not recommend them. AVOID!!!!!

Reply from My Top Tour
Huge scam
Huge scam! Overpriced tickets for the Sagrada Familia and they do a really good job at showcasing themselves as a "Sagrada Familia" website. Their website is sagrada-familia.org, I would avoid them!!!
Horrible experience with My Top Tour
My Top Tour is the most irresponsible travel agency or company I have ever seen. We had a visit to Barcelona late August and early September 2025 for the FIRST time. Very excited to see different places. I had reserved these 3 tickets to see Sagrada Familia from My Top Tour in July (1.5 months earlier) and had paid 225 euros for a guided tour. In the reservation confirmation email, it says nothing about if I was going to get an email for the meeting point.
The only information was “the guide will provide you with the ticket” But When, Where and How was quite unclear. It doesn’t even say that the information regarding the meeting point will be emailed later. Nothing more.
Every day, I had checked my account on the website and my email/spam dozens of times even if I didn’t know if I was going to get an email for the meeting point. It was our first visit to Balcelona and Sagrada Familia and I had no idea whatsoever, how it looks like or where guides could be waiting for us to enter the monument. We assumed that the guides are in front of the building with placards so if we get there, we can find our guide. Nevertheless, I checked my email SEVERAL times every hour on August 30 and 31st on my phone. I had NO EMAIL regarding my tour to Sagrada Familia.
When we got to Sagrada Familia around 4pm on 31st August, we saw hundreds of people in lines, no sign. So confused and frustrated, we went directly to the information booth to ask for help. We explained that we don’t know how to find our guide to get in. The agent and her supervisor (2 people) got my phone and checked inbox and spam looking for an email, nothing was there. They checked through my reservation code on their system to find a way to let us in, but they couldn’t find any information.
They said it’s MY TOP TOUR’s mistake for the confusion and we should have not bought our tickets on this website and pay much more expensive. It was very big mistake of mine to trust this company. Anyway, I had paid 225 euros and bought the tickets to go and see the monument, but I didn’t receive any information, any email, and now I regret trusting My Top Tour.
My Top Tour actually ruined our vacation to Barcelona with this kind of mismanagement, you can’t imagine to what extend this caused extreme stress and confusion we returned home to Canada without visiting Sagrada Familia and we lost 380 CAD.
Now, they don’t even answer their emails properly, they don’t even care to the troubles they cause to their clients. Each time I send an email, they send me a screenshot of an email (which I have not received) which dates a couple of hours before the tour, they say thank you for contacting my Top Tour, go check your inbox, spam, that’s it. But really I didn’t receive any email. And why didn’t send weeks or days earlier? Why didn’t make sure if the emails they sent was sent properly, was received properly. When we are on a trip, our phones, our IP, our internet can work differently. I asked for a refund but they don't even recognise the issue. Their customer service is terrible. Don’t waste your money with My Top Tour. They get much more money without giving a good service.
Biggest scam ever!!
Biggest scam ever!!! I paid 145 euro for the Royal Palace in Madrid and the true invoice was 52.85 euro. Over the 52.85 euro entrance fee, a 35 euro fee for renting an audiophone must be added, so the total experience should have cost 87.85 euro. I am down or actually got scammed by 57.15 euro. They should be red flagged! Google should not allow them to sponsor their added and come on top of our research.
I was with Dante for the visit of…
I was with Dante for the visit of Alhambra and Generalife, it was an AMAZING experience, alot of history and stunning views...and Dante made it only better, very professional with a touch of humour, perfect.
Do not buy tickets via My Top Tour
I bought my ticket for the Cordoba cathedral through your My Top Tours as they deliberately make it look like the official website of the cathedral. I therefor paid 26 euro instead of 13 euro. I know the excuse is that you then buy their audio guide and that is the reason of the price, but they are obviously just scamming people with a misleading website. The audio guide is standard and read by a machine voice.
Dante was an excellent tour guide and…
Dante was an excellent tour guide and gave great detail on the history of the gardens and the palace.
The highlight of our Spain 🇪🇸 trip was…
The highlight of our Spain 🇪🇸 trip was the tour of our guided visit of Alhambra with Dante! Absolutely loves what he does and his energy shines through all the beauties of Alhambra.
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