Hi Julie, How are You? Nice to hear from You … Louise Carmen (Customer Relationships). I’ve enjoyed a wonderful experience, but to be fair I wasn’t worried given that my sister (in Stockholm) on... See more
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To all thinking about getting a Louis Carmen journal don’t!!
To all thinking about getting a Louis Carmen journal please save your money. I believed the hype and bought an Honore in plum. When I received it there was a damage in the leather done while cutting the rivets and the colour had black lines running through. After contacting and emailing customer service via instagram and customer support I finally got response after couple of weeks. I sent it back for exchange. After a lot of chasing from my part I got it replaced and sent back to me. Unfortunately the replacement isn’t any better. They messed up my order and instead of gold rivets that I had originally they’ve used silver which I absolutely hate and the shade of leather looks nothing like burgundy/plum. It looks more like burned red. I’ve been told that it will develop a patina and the shade will become more deep but I’m very upset about the rivets mix up.Overall I’m very dissatisfied with my journal and disappointed with the whole process. I ordered it originally on the beginning of September. It took many weeks of patiently waiting for replacement and ended up with them messing up the journal. I regret ordering it in the first place. It’s definitely not worth the money and the customer service is extremely slow and poor.
I got this as a gift for my girlfriend
I got this as a gift for my girlfriend. She love the quality, look, feel, smell of it! Very happy
My experience at Louise Caremen was beyond perfection!…
My experience at Louise Carmen was absolutely amazing, the staff was attentive and helped me throught out the process. This was a dream come true!
Good customer service and fast response…
Good customer service and fast response times. They helped me combine orders super easily and were very nice. The product is very good quality. I only wish that the journals came with a small bottle of conditioner for the patina to get you started considering the price point.
The team at Louise Carmen is the best
The team at Louise Carmen is the best! I had a rendezvous call to create my second notebook with them. Both experiences I had at the shop in Paris and at virtually were great. If you’re thinking of getting a Louise Carmen notebook - do it! You won’t regret it.
Who knew that notebooks can be this fun?
Shopping on this website was a fun experience. I truly enjoyed selecting the accessories, the leather color and the folder. There are so many lovely combinations to choose from. The shipping was also efficient and fast. Next time I will try a customized order.
From customer service to delivery time…
From customer service to delivery time and the quality of the final product, they deserve a five star rating!
Items arrived very quickly in great…
Items arrived very quickly in great packaging!
Beautiful journal
Fast shipping, came in 4 days. Absolutely obsessed with my new earnest!
It’s my second order and I’m in love…
It’s my second order and I’m in love again! This time delivery was really fast. All looks fantastic. Thank you so much. I wish I can visit your store and add some more engravings in different places.
Beautiful quality
Beautiful quality. Exactly what I was hoping for! Fast shipping too! I will definitely be ordering more in the future.
Gorgeous
Gorgeous
My notebook is absolutely beautiful and is exactly as I designed it online. It shipped incredibly fast and arrived very quickly from France. I can't wait to use it and look forward to all the thoughts, memories and plans it will hold
Opening a lifelong treasure
I got my journal custom made and I was expecting for my journal to come at the end of the month maybe the beginning of November. I ordered on October 1 and received my journal on October 6. The quality is top notch and I love my journal it’s so cute and precious. The only complaint I have is the cost lol but that’s my fault I am the one who wanted to add charms!!! I will be ordering again in the future. Maybe a smaller one or bigger one.
Obsessed
Obsessed. The process was so perfect. Everyone was so kind
Quality and service
Delivery was on time. The notebook self is beautiful and well made. Happy about the layout of the notebook and the quality.
Video appointment completely worth it. Incredible experience.
It is a really good felling to have the video appointment and enjoy every single part of the process to design the agenda.
Beautiful and Functional
I just received my third Louise Carmen, a beautiful Honore in Military. It joins the family with my plum Organizer and my black Ernest. My on-line ordering experience with the Louise Carmen team has been outstanding and I am sure I will order again in the future. I appreciate all the special touches like the lovely dust bags and even the wooly packaging. The covers and notebooks are elegant and the quality is excellent.
Wonderful experience 🌟
Hi Julie,
How are You?
Nice to hear from You … Louise Carmen (Customer Relationships).
I’ve enjoyed a wonderful experience, but to be fair I wasn’t worried given that my sister (in Stockholm) only recently got me a similar gift from L.C.
Wishing You a pleasant evening!
I loved the whole experience of picking…
I loved the whole experience of picking everything out for my journal from the color to the charms and I received my order very quickly. I would order more from Louise Carmen and I will.
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