Localrent.com Reviews 4,577

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the friendly and helpful staff. People appreciate the smooth and efficient processes, from pick-up to drop-off, and value the clear communication and prompt responses to inquiries. The condition of the cars is frequently mentioned as being clean, well-maintained, and reliable, contributing to a positive overall experience. Consumers also appreciate the convenient locations and fair pricing. While opinions on the booking process are mixed, the positive aspects of the service, staff, location, and price appear to outweigh any concerns. Many reviewers specifically recommend this company to others, citing their trustworthiness and transparency. The positive experiences described suggest a high level of customer satisfaction and a commitment to providing a seamless and enjoyable car rental experience.

Based on these reviews

Rated 5 out of 5 stars

I got the car from Giorgi on time at the airport. The car condition was good and very easy to communicate with him. As I was driving out to the rural area of Georgia so car was muddy but he was very... See more

Rated 5 out of 5 stars

Everything worked well. Vehicle (Citroen C ulysses) was picked as promised. Side windows, lights, vipers, engine & transmission, tyres, cabin (AC, dashboard, cabin lights, seats...) and trunk - everyt... See more

Rated 5 out of 5 stars

I booked the car on Local rent 3 days prior to my travel to Georgia. I was instantly contacted on WhatsApp by their representative which was quite a great experience. I was shared the contact details... See more

Rated 5 out of 5 stars

Had an excellent experience doing a long term rental for over a month. Car (Toyota Prius automatic) was in very good condition and drove smoothly, and was extremely fuel efficient. Customer service wa... See more

Rated 5 out of 5 stars

They have been perfect in everything! Absolutely reliable. The rented car was a jewel: new, clean, and perfectly working. They have been extremely friendly in every aspect of customer care and kept... See more

Company replied

Rated 5 out of 5 stars

The car was clean and delivered on time. Perfect communication, even when handling some damage from the parking lot. The car we rented came with full insurance and even then the pricing blew other off... See more

Rated 5 out of 5 stars

The car was excellently maintained and clean. It ran very well. We went to Gori. The roads are a little dirty but there's a self service car wash near the drop off point when returning the car which i... See more

Rated 5 out of 5 stars

I have had a very positive experience with the rental. The car is brilliant because it is customised for 4x4 terrain. It is unique in its class. What is more, it is good value for money. The service... See more

Company replied

Rated 5 out of 5 stars

The car was delivered on time. I would like to express my gratitude to the owner, who provided me with internet access and showed me where to buy a SIM card. The car was in perfect condition, and the... See more

Company replied

Rated 5 out of 5 stars

We were very satisfied with this car rental agency, we used it in Morocco. Everything went smoothly – we picked up and returned the car at the agreed location without any issues. The vehicle was clea... See more

Company replied

Rated 4 out of 5 stars

Pros: - As per good few bloggers - Local rent does not cooperate with dishonest companys, so you will very unlikely come across hidden costs or scammers - Offers many cars, by default you wil... See more

Rated 5 out of 5 stars

Checking in and checking out processes were as smooth as possible: no a lot of papers before, no examination every sratch after. 1 hour of being late hasn't been charged. It would be great to hav... See more

Company replied

Rated 5 out of 5 stars

Very prompt response as we were looking for a car to rent last minute..No credit card or deposit required which is great considering the high prices you would see anywhere else. No hidden fees. The on... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with this car rental company! The staff were incredibly friendly and made the whole process quick and easy. The car was spotless, comfortable, and in perfect condition... See more

Company replied

Rated 5 out of 5 stars

We rent a car for 3 days, everything was as they advertised on the platform. We didn t got the car which I pick up in first place Peugot 2008, year 2023, On the end I drove Jeep Avanger 2025., fully e... See more

Company replied

Rated 5 out of 5 stars

It is my favorite company of rent car now. I am using rent car during each my trip, but before I used different company's. After my meeting with Localrent I don't need another rent car company's - o... See more

Company replied

Rated 4 out of 5 stars
Redirected

After an initial issue regarding a no show with the rental car, they rectified the mistake and issued a refund. This was very much appreciated after the initial frustration. Thank you.

Rated 5 out of 5 stars

Tony is a fantastic host! He made this entire process so easy despite me being skeptical at the beginning. The AC definitely saved my life and he made me feel very welcomed. He even took me to the Cab... See more

Company replied

Rated 3 out of 5 stars

We just rented a car for 3 days in Majorca and even though the initial communications with LocalRent were really good, their customer service getting back to us very quickly with any questions, the c... See more

Company replied

Rated 4 out of 5 stars

This was our first time using the rent services. We booked a premium-class car. The manager was one hour late for both pick-up and return. He did not bring a child car seat. He didn't wa... See more

Rated 5 out of 5 stars

We rented a Suzuki Swift on Mauritius from IK Car Contracting Ltd and it was great. We had a slight delay at the airport, but the person handing over the car was very patient, understanding, and kind.... See more

Company replied

Rated 5 out of 5 stars

Everything was great end to end: Selection of the car Fair price Communication via WhatsApp to set the time and location of receiving the car (and very flexible to time changes). The car was in g... See more

Company replied

Rated 5 out of 5 stars

Booking through the portal was super easy, and the price was very fair compared to other providers, and the terms and conditions (e.g., full insurance and unlimited mileage) were also excellent. The h... See more

Company replied

Rated 5 out of 5 stars

Everything was in perfect order. The car was handed over at the airport in a friendly atmosphere, everything was explained very well. During the rental we had a problem with the wheel, which was repa... See more

Company replied

Rated 5 out of 5 stars

Car rental in Crete was perfect – the vehicle was clean, well-maintained, ready to go, and the staff were friendly, helpful, and efficient.

Rated 5 out of 5 stars

The booking process is easy and straightforward, I got contacted soon after booking. The car was delivered on time, and it was in pristine conditions. They speak english very well, and they are always... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely fantastic experience with this car rental company! Everything was handled in a highly professional way from start to finish. The car was in excellent condition — clean, reliable, a... See more

Company replied

Rated 5 out of 5 stars

We rented a small Kia Picanto here for 14 days. Both the drop-off at the airport and the return went perfectly. We were picked up at the airport terminal and walked to the vehicle in the parking lot.... See more

Company replied

Rated 5 out of 5 stars

The best car rental in Georgia, i have taken for 1 week.the car fuel efficiency was too good, anytime you get reply from the owner for any doubts.owner was too good and loved his hospitality and love... See more

Company replied

Rated 5 out of 5 stars

The car was reliable and in good condition. It served us well during our holiday. The car was delivered professionally, was checked in front of us when delivered, we just had to leave it by the airpor... See more

Company replied

Rated 3 out of 5 stars

Renting a car from Kotor bus station is convenient. The manager met us at the gas station near the bus station. Drop off was at the same location but finding parking can be tricky so you have to a... See more

Company replied

Rated 5 out of 5 stars

Local rent was so easy to use!! We put in our parameters and got a car delivered to our address—Nicholas was great and so very helpful. Pickup and delivery were both a breeze! Highly recommend!!

Company replied

Rated 5 out of 5 stars

This was our first time renting a car from this company. Everything was great. We paid a small deposit and the rest was due on the day of pickup. The driver arrived on time, the car was clean, and we... See more

Company replied

Rated 5 out of 5 stars

I recently rented a car from this company in Tbilisi airport and overall, I’m satisfied with the experience. The car was in good condition and definitely worth the price I paid. I would consider using... See more

Company replied

Rated 5 out of 5 stars

Everything went smoothly. The car was ready on time for pick-up at the airport. Returning the car was also without any problems. I was only a little surprised when the renter did not want to sign any... See more

Company replied

Rated 5 out of 5 stars

The car company was helpful, I got a small scratch but I didn’t cause it as someone touched the car when parked at my hotel. The company forgave me an extra cost! Highly recommend!!!

Company replied

Rated 5 out of 5 stars

Really good service with picking up and returning the car, the car was excellent, value was good. I'll use them again in the future.

Rated 5 out of 5 stars

It was a great 4 days driving, with an interesting trip around Georgia. Thanks to Dmitry, great car and good service, recommend!

Company replied

Rated 5 out of 5 stars

Everything was great. Stuff was friendly, we’ ve had a 24/7 assistance and all the necessary info that we need. Can recommend

Rated 5 out of 5 stars

Excellent service! Smooth pickup, clean car, and no hidden fees — highly recommend.

Rated 5 out of 5 stars

George was excellent - clear, friendly, approachable, and willing to help whenever we needed. The car was in excellent condition. I would recommend George to others visiting Georgia

Company replied

Rated 5 out of 5 stars

Arriving in Turkey this year, we rented a car from CARMEET rental. The experience with this company was very positive. The car was clean and in good condition, the contract was completed quickly an... See more

Rated 5 out of 5 stars

The contact with the owner was very good and efficient, he was always available to help with any questions, and the atmosphere was pleasant. This was my first time renting a car with this company, a... See more

We perform checks on reviews


Company details

  1. Car Rental Agency

Written by the company

Localrent (ex.Myrentacar) is an aggregator of local car rental companies. We find small car rentals that work only in their city, carefully choose the best ones and later on, track the quality of their work. So that customers could get the best service for the lowest price. We have been operating since 2011 and annually serve more than 50,000 customers from all around the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Advertisement
Rated 5 out of 5 stars

Excellent

The car was excellently maintained and clean. It ran very well. We went to Gori. The roads are a little dirty but there's a self service car wash near the drop off point when returning the car which is convenient. Took 5 mins and 5 lari (coins only) to wash the car. Dimon and his sons were super nice and easy to deal with. Highly recommend.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I got the car from Giorgi on time at the airport. The car condition was good and very easy to communicate with him. As I was driving out to the rural area of Georgia so car was muddy but he was very understanding. Upon returning, in order to make things easier, he picked up the car from hotel and send me to the railway station. Really appreciated the good gesture. Will definitely recommend to my friends.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Local Rent

I booked the car on Local rent 3 days prior to my travel to Georgia. I was instantly contacted on WhatsApp by their representative which was quite a great experience. I was shared the contact details of the driver and he arrived at the appointed time at the airport. After inspection and payment I was handed over the car which was in excellent condition. I did not drive the car for a day in Kazbegi and due to cold weather probably the battery was down. The local rent person told me to hand over the phone to a local Georgian person who helped start my car using his battery. The Local rent persons were very responsive and available whenever I had any small issues. The drop was also handled well. It was a pleasant experience. I will recommend to everyone who wants to hire a self driven car in Georgia.

October 15, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars
Redirected

Scam site in the fine print of their…

Scam site in the fine print of their contracts they can charge you obscene amounts of money in the fine print not advertised upfront. once you receive the contract they won't give your deposit back this is fraudulent company do not use !!!!!!!!!!!

October 24, 2025
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, dear Mr Young!
Thank you for your feedback.

We apologize for any inconvenience you may have experienced during using our service.
We take your concerns very seriously and have already started investigating your case. Our team is dedicated to providing you with best solution. We will be in touch with you shortly via our Quality Supervising account.
Please ensure that you reply our messages and answer possible questions which may arise during inquiry.

Keep in touch!
Kind regards,
Localrent.com Customer Care

Rated 1 out of 5 stars
Redirected

We have been frauded in kutaisi…

We have been frauded in kutaisi airport. Paid deposit for two cars meeting today @ 5.00 am but nobody pitched up. This is our first and last time in this fraudulent country

October 24, 2025
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, dear Mr Arnoldi!
Thank you for your feedback.

We apologize for any inconvenience you may have experienced during using our service.
We take your concerns very seriously and have already started investigating your case. Our team is dedicated to providing you with best solution. We will be in touch with you shortly via our Quality Supervising account.
Please ensure that you reply our messages and answer possible questions which may arise during inquiry.

Keep in touch!
Kind regards,
Localrent.com Customer Care

Rated 4 out of 5 stars
Redirected

Issue resolved

After an initial issue regarding a no show with the rental car, they rectified the mistake and issued a refund. This was very much appreciated after the initial frustration. Thank you.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car rental with caring customer service

Arriving in Turkey this year, we rented a car from CARMEET rental. The experience with this company was very positive. The car was clean and in good condition, the contract was completed quickly and without problems. When there were problems with parking in Fethiye, they promptly reported it and helped resolve the issue in our absence. During the final handover of the car, the rent representative was loyal and friendly, such an attitude towards clients is a very valuable quality of this company!
My recommendations!

October 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

worth recommending!

The contact with the owner was very good and efficient, he was always available to help with any questions, and the atmosphere was pleasant. This was my first time renting a car with this company, and I'm sure I'll use their services again when I visit Antalya again.

Warszawa pozdrawia

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Everything worked well

Everything worked well. Vehicle (Citroen C ulysses) was picked as promised. Side windows, lights, vipers, engine & transmission, tyres, cabin (AC, dashboard, cabin lights, seats...) and trunk - everything was OK and working. Vehicle was clean, and not "sterile". Carrosserie was scratched but, not more than damaged paint. That was even better than totally new, since it fits great in Moroccan traffic. ;) Two of us had driven 1700 km on all kinds of roads without slightest problem. Everything worked flawless. I thank Drivus for providing me perfect car, that gave so much experience in one week.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Everything was great. Stuff was friendly, we’ ve had a 24/7 assistance and all the necessary info that we need. Can recommend

October 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent experience

Had an excellent experience doing a long term rental for over a month. Car (Toyota Prius automatic) was in very good condition and drove smoothly, and was extremely fuel efficient. Customer service was excellent - very clear instructions, dropped off / picked up the car for us at our accommodation at the start and end of the rental, and responded immediately to any queries. Great value for money. Highly recommend and would use again anytime.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The car was clean and delivered on time. Perfect communication, even when handling some damage from the parking lot. The car we rented came with full insurance and even then the pricing blew other offerings out of the water.

October 19, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Highly recommended, check carefully pick up/return time before clicking "pay"

Pros:
- As per good few bloggers - Local rent does not cooperate with dishonest companys, so you will very unlikely come across hidden costs or scammers
- Offers many cars, by default you will see cheapest first
- Shows costs of all insurance options on the main search page, no need to click each car to check it ( full insurance prices vary 500% and more, so that's an important factor to calculate full price )
- Offers delivery to your doorstep ( or any location of your choice )

Cons:
- theoretically there's an option to pay cheaper when collecting the car. Practically - online payment ( extra fee ) is unavoidable, unless I missed something
- if changing collection / return time on the page where you click final payment, it's very easy to accidentally change that time to any random one ( Unlike in the initial search engine where time is on drop down menu, on the final payment page it's on a slider ). So let's say - you changed the time, then scroll down and click "pay" and suddenly - OOOpsie!!!, car will not be delivered to you at 10am as you want, but at 7:30 pm..... or any other random time. I had to fix the pickup/return hour slider 4 or 5 times. NEEDS TO BE SORTED ASAP!!!!!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience with the rental. The car is brilliant because it is customised for 4x4 terrain. It is unique in its class. What is more, it is good value for money. The service deserves the highest rating. Friendly and pleasant contact. I recommend it with a clear conscience!

Tomasz z Polski

October 5, 2025
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Tomasz Sobieraj!
Thank you very much for your splendid review and high rating! We are thrilled to know that our partner was able to deliver the highest quality service.
We eagerly await the opportunity to assist you in organizing your next trip!

Best regards,
Localrent.com Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look