Kuroit Reviews 80

I am currently using services from several companies, and I must say that Kuroit’s VPS stands out for its quality. In particular, their support team has been exceptional—always available and ready to assist. They have always supported me well.

Very High Performance Server and Many Location options "Outstanding RDP Service – Highly Recommended!

Stay away, you can only judge the reviews here by people who really needed support or head an issue. The servers are slow. Keep going offline for 2-3 days with no notice. 0 support they can reaply in intervals of 3 days while servers are down. Just terrible! Quality of support is also very poor.

Best Hosting For Game Servers And Other I used it for more than a 3 months. No downtime at all

Kuroit offers decent setup and fast migration, with a reliable uptime. However, their customer support is disappointing and slow to respond when issues arise, leaving problems unresolved. While the service works for basic needs, high latency and limited options make it less ideal for more demanding tasks. An average experience overall. ***

It's great to ask for customized hardware.

Good support but no compatability with Windows 11.

I was told by the support technician that it had been installed, when in fact only Windows 10 could be installed. The technician even activated it for me for free. Hats off to him.

Good Service They Let me transfer my VPS when no longer needed regaining some money as i sold it

I really cannot fault them, great prices, good resources, rapid customer support via web chat, server was available in the portal instantly, built in about 2 minutes with my image. A good company to go for,
EDIT: After using for a few hours i have found most VPS's on the lower end have low amounts of storage, and additional storage is very expensive even for small amounts limiting the VPS's practicality and expansion. My first encounter with support was great and really helpful, my latest encounter was really rude telling me "do not compare us to them" when discussing pricing for additional storage.

I've been renting a VPS here since April 2023, and the experience has been excellent. I've contacted support three times, and each time they responded quickly and provided helpful assistance.

I have recently started using this provider, and so far, everything has been going great. I had a few issues related to one of the VPS, but they were resolved in a reasonable time.

From a new customer's perspective, it has been very great service. As for how it will be in the long term, I will update after 3-4 months of usage.

I feel good becasue:
1. Quick answer
2. Really help me

Two stars are the. VPS are fine but their aggressive payment demands are what’s wrong with them. Been waiting on a new card after getting my wallet stolen and my bill to them was due on the 18th. 19th I get an email about an over due invoice (fair) then notice they have charged me an extra £0.50… one day and being charged is insane then the service get suspended after 2 days… I have never ever had a tech company be so aggressive over an invoice. Normally it’s a weak Leeway to get your self together.

The support was Responsive and accommodating, going above and beyond to meet my needs, their flexibility and willingness to help made the entire process smooth and stress-free.

No issues, get what you pay for, never needed to contact support, surprisingly high uptime and extremely fast migration

My experience with Kuroit.com has been nothing short of frustrating. The VPS I purchased is plagued with high latency and poor performance. Simple tasks take forever to execute, and the server frequently struggles with even basic operations. It feels like the infrastructure is severely underpowered and incapable of delivering the advertised performance.

What’s worse is their customer service. Reaching out for support is a nightmare—responses are slow, and when they finally do reply, the answers are vague and unhelpful. They seem more interested in closing tickets than actually resolving issues. It's clear that customer satisfaction is not a priority for them.

Overall, Kuroit.com has failed on every front: unreliable VPS, unacceptable latency, and abysmal customer service. I wouldn’t recommend them to anyone looking for a dependable hosting provider. Avoid at all costs.

When you contact pre-sales, they respond quickly. However, when their service encounters issues and becomes unusable, they neither check support tickets nor resolve the problems. Support is more important than the actual service, and I can assure you there is no support team in this company.

Previous Support has been generally good, however a recent issue with a domain renewal and loss of service has been far from satisfactory, with zero comms updates despite several requests and tickets automatically closing after 72 hours because no further posts. I have temporarily resolved the issue myself, I just hope they sort their act out and I am credited for essentially paying twice for a domain renewal.