Haleeth Umar

Sri Lanka

Reviews

Review of Contabo


Rated 4 out of 5 stars

Great Performance and Value, But Needs Improvement in Delivery and Support

I've been using Contabo for a while now, and I must say, their servers are impressive in terms of performance. They offer a solid balance of power and affordability, making them a great option for anyone looking for a reliable VPS without breaking the bank. The servers handle workloads efficiently, and the uptime has been consistently good.

However, there are areas where Contabo could improve. The delivery time for new servers is often slower than expected, which can be frustrating when you're eager to get started. Additionally, their customer service and ticket response times could use some work. It often takes longer than it should to get a response, and the support team can be slow to address issues.

Overall, Contabo provides great value and performance, but a few improvements in their delivery process and customer support would make the experience even better. If they can speed up their response times, they'd be close to perfect.

August 14, 2024
Unprompted review

Reply from Contabo

Hi,

We want to provide the best experience possible, so it's great to hear this feedback!

George

Review of Kuroit


Rated 1 out of 5 stars

High Latency, Poor Performance, and Terrible Customer Service at Kuroit.com

My experience with Kuroit.com has been nothing short of frustrating. The VPS I purchased is plagued with high latency and poor performance. Simple tasks take forever to execute, and the server frequently struggles with even basic operations. It feels like the infrastructure is severely underpowered and incapable of delivering the advertised performance.

What’s worse is their customer service. Reaching out for support is a nightmare—responses are slow, and when they finally do reply, the answers are vague and unhelpful. They seem more interested in closing tickets than actually resolving issues. It's clear that customer satisfaction is not a priority for them.

Overall, Kuroit.com has failed on every front: unreliable VPS, unacceptable latency, and abysmal customer service. I wouldn’t recommend them to anyone looking for a dependable hosting provider. Avoid at all costs.

August 13, 2024
Unprompted review

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Review of Contabo


Rated 1 out of 5 stars

Worst Provider Ever

They were the worst customer care ever! don't use it if you value your money!

June 3, 2022

Reply from Contabo

Dear Haleeth,

We regret to hear about our unhappiness with our services. We'd like to understand where this is coming from and what caused your anger; however, we cannot find any active customer account nor any recent communication between you and our customer support team. Could you please share some more insights?

Best
Markus

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