I ordered one seat cushion and one cover, but was billed for 4 of each. call to customer service I was given assurance that the wrong order would be cancelled and replaced by the order I wanted. this... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
The product is over average good, but did not fold out correctly after shipping. Klaudena sends lots of advertising mails to customers every day. So despite of good products, you are tempted to block... See more
Delivery was quick. The seat cushion is comfortable, doesn't slide in car. I have a chronic back condition which makes it uncomfortable to sit in the car and this definitely helps when driving on roug... See more
Company replied
Nice mat but delivery took 11 days! Poor communication, didn’t know what was happening with delay. Would have liked to place further orders, but have too much of a concern over delivery and service... See more
Company replied
Every day I receive three or four advertising emails from that company that annoy me, with no option to unsubscribe. This is illegal in Spain. I AM NOT GOING TO BUY ANYTHING FROM THEM, LEAVE ME ALONE... See more
Company replied
My experience seemed great. One small problem, seeing a product but not being able to sit in it. Well, there is the difference.
Company replied
RETURN Order #x16de7x Horrible, horrible, horrible. They sell you these cushions, you unwrap it to try it out, and then it’s “used” so you can’t return. They cite, “draw your attention... See more
Company replied
The brand is a FRAUD, The unsubscribe button is FAKE, there are NO technical difficulties going on their end. It's fake, thank you! I wrote an email to remove me from the mailing list - they said I'm... See more
Company replied
This is the worst product anyone can have, and their process of tricking customers into ordering is manipulative. I initially ordered two seats; four others came, and they charged me for them. Returns... See more
Company replied
My first experience was great.2weeks ago I ordered the support cushion from Klaudena. It has been amazing support for my spinal alignment,as I have Osteoarthritis throughout. My stiffness has improv... See more
Company replied
Very quick delivery, arrived within a week. I have back, sitting cushions& foot rest & together they make for a really comfortable sitting experience. I am also much less stiff when I get up. The pro... See more
Company replied
The order was canceled within two minutes of ordering. The advertisement should ONE cushion at half price $29.99 upon entry the order processed at four cushions at much higher price. Realizing this a... See more
Company replied
We purchased four seat and back cushions. We were not able to use them, and in attempting to make the return (30 day return policy) we learned that an opened cushion cannot be returned and all others... See more
Company replied
I ordered 4 seat cushions in what I thought was Canadian dollars - not clear on currency. Got charged in U.S. dollars. Then received a misleading email saying "did you forget to order seat covers?" So... See more
Company replied
The same experience as many others. Ordered one cushion and cover, received four of each!! Have not opened either one - went to return and would have to pay over $1000 shipping to Germany! Asked for... See more
Company replied
KLAUDENA DOES IT AGAIN:." IAM JENNA MALBIE.... IVE ASKED THEM TO STOP SENDING UNSOLICITED EMAILS TO NO AVAIL. STALKING AND HARRASSMENT CONTINUES. WILL VE POSTING ON YELP, CONTACTING FCC, BNB, FTC ET... See more
Company replied
Everything from start to finish. Their business model is not customer friendly. What they say they will do is not what they do. Don't take my word for it. Before you do business with them do some... See more
Company replied
Verified
If you are looking for a seat cushion that helps with back pain, don't buy from Klaudena. The cushion is nothing special, it's expensive, customer service is very poor, sub standard and if you opened... See more
Company replied
This order was screwed up from the beginning 😞!! I ordered 1 but was charged for 4!! The total was $140 for something that should have been $40 - 50. When I saw this in my Email, I called... See more
Company replied
Absolutely agree that this company is a big scam. They added things to my order that I did not order, and just took my money. Their money-back guarantee is worthless, as they demand international shi... See more
Company replied
I ordered the Klaudena seat cushion and in trying to complete the order, they attempt to sell you 3 other items they offer and you have to remove them or they will bill and ship, very deceptive. I lef... See more
Company replied
The Klaudena seems to be an improvement to the type of pads that wheelchair patients can utilize. We received our purchase very quickly to our doorstep and were pleased so far with its ease of use, a... See more
ENDLESS, NEARLY DAILY, SPAM. Even if I were interested in their crap, I would never order anything from spammer, let alone a scammer. Klaudena has demanded multiple times that I provide my ord... See more
Company replied
I recently ordered a seat cushion. Ive had it for a couple weeks, its hard as a rock and surprisingly small. I thought this was a food company, but they do NOT accept any returns and no exchanges. So... See more
Company replied
I was sent four outer covers by mistake. I have tried to return, but not going to pay $29.00 to return them to Germany. After all this confusion I want to return everything, but not Germany. They were... See more
Company replied
Having read all the previous reviews I realize I am not wrong. Regardless of some reviews that say the product works for them the company has unscrupulous customer relations. I also ordered one pillo... See more
Company replied
Said they have tried to get in touch with me, blah, blah, blah--did get an email today oct 9th. The transaction was back in June and they are just getting back to me--BS company that I would not trus... See more
Company replied
I bought a seat cushion from Klaudena. The company sent 4 cushions and I was charged accordingly. I tried to return the order to get a refund. In order to return, the package must be sent to German... See more
Company replied
tried to order 1 but somehow ordered 4...called within the hour and was told to late as order already with shipping but can return the extra 3 for full credit - just pay shipping...when rec eived t... See more
Company replied
I just spoke to the company's representative. I want to return the cushion because it actually hurts my back more to sit on it. The representative offered a 20% refund on something that they guarant... See more
Company replied
Klaudena responded on Trustpilot for me to contact them. I tried but the site was erroneous. Email wouldn't go there & no way to get through that I haven't already tried. I got a response from them... See more
Company replied
To be honest... I was skeptical in the beginning when I ordered, but now I have to admit it helps. I had problems due to sitting at the computer for a long time and it is the main reason why I order... See more
Terrible on so many levels. Deceiving in what you order, no return policy that works as you need to ship back to Lithuania, and no label provided. They say they understand but will do nothing. I tr... See more
Company replied
This cushion does not work to relieve anything. I ordered on Nov 8th and returning on Nov 22. They try to claim that if you OPENED the package you can't return it. I have the original packaging a... See more
Company replied
I thought I was buying one cusion at 50% off for $29.95 but was charged gor 4?! I called immediately & was told It would be canceled in 24-48 hours when I called customer service. I didn't get any hel... See more
Company replied
I got my money back from Klaudena & proved it on my credit card. I don't know what else they would like for me to say but I'm not lying for them. They are a sketchy company. The seats are cheap lookin... See more
Company replied
Customer service sucks!! I mistakenly ordered 4 and immediately contacted them to correct order and they said it was too late the order was sent out. Ridiculous!! It was literally a few minutes of ord... See more
Company replied
Alert! Klaudena is not BBB accredited! I ordered a seat and back cushion from this company for my husband who has chronic back problems including Herniated Disks, Compression Fractures and inflammat... See more
Company replied
My husband could not use the seat cushion, since he is so tall the cushion made his head hit the roof of the car and he said it was not comfortable. I called to return and was told if the package was... See more
Company replied
I am very dissatisfied with this company. I kept trying to place an order for 1 seat cushion, but the website kept changing my order to 4. When I eventually tried to submit my order, I had to opt out... See more
Company replied
I tried to order 1 seat cushion. Because you offfered more deals, I couldn't get back to the screen that allowed me to only order 1 seat cushion. Even though I thought that I had order 1 seat cushion,... See more
Company replied
Haven’t actually tried the pillow yet but I think I’ll love it, it’s for my car. What I disliked immediately was all the heavy plastic packaging. Totally unnecessary to have the pillow in 2 thick ba... See more
Company replied
Further to my earlier review where I was having no success with a return or refund, I received a call from Joan Torres, Head of Customer Care at Klaudena. She was very apologetic and offered me a fu... See more
This is a scam company - I had the same experience as others have reported. Order 1 cushion and they change it to 4 and say the order is already in process, too late to cancel or cha... See more
Company replied
I didn’t even want to give them a star tbh. I ordered a seat cushion last Monday and in error (due to be being bombarded with pop-ups trying to sell me lots more items) I accidenta... See more
Company replied
The most annoying spam on email. Fake unsubscribe button. Must be a fraud or a phishing attempt.
Company replied
Yet more: They don’t seem very competent. They have already been told multiple times that I didn’t make a purchase, didn’t subscribe, didn’t contact them in any way whatsoever. Further updat... See more
Company replied
Company details
Written by the company
The Memory-Foam Seat Cushion That Adapts Perfectly To Your Curves The Klaudena Memory Foam Seat will: Mold to the shape of your body’s curves to increase blood flow and reduce muscle fatigue and pain. Soften seats that are too hard, and firm up saggy seats – so you get the perfect comfort level. Give a boost to low seats – an easy way to adjust the height of any chair.
Contact info
United States
- +1 (616) 300-9582
- reputation@klaudena.com
- klaudena.com
3.0
Average
990 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
My experience seemed great
My experience seemed great. One small problem, seeing a product but not being able to sit in it. Well, there is the difference.
August 25, 2025
Unprompted review
Reply from Klaudena
Hello Paul K Downie,
Thank you for taking the time to leave a 5-star review despite the inconvenience you encountered. We understand how important it is to experience our products fully before making a decision. Your feedback is invaluable to us, and we're committed to improving the shopping experience for all our customers.
If you have any further questions or need assistance, please feel free to contact our customer service team at https://support.klaudena.com. We're here to help.
Thank you for choosing Klaudena, and we hope to serve you again in the future.
Warm regards,
Klaudena Customer Support Team
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This order was screwed up from the
This order was screwed up from the beginning 😞!! I ordered 1 but was charged for 4!! The total was $140 for something that should have been
$40 - 50.
When I saw this in my Email, I called and was assured that the order would be adjusted to 1!!
When it arrived ( to the wrong address ) there were 4!!
Then I was told to return the other 3 to GERMANY for the refund.
How is this going to cost given the weight and distance??? And, I was told that I had to bear the cost.
I am physically disabled so I’ll need someone to help me.
THIS WAS A TOTAL DISASTER !! 💣
August 28, 2025
Unprompted review
Reply from Klaudena
Hello Dennis,
We’re very sorry to hear about your experience and the frustration this has caused, especially given the issues with the quantity, address, and return instructions. This is not the experience we want for our customers.
We’d like to look into this right away and assist you further. We’ve sent you a request for order information through Trustpilot, but we haven’t received a response yet. If you didn’t receive it, please update your review with your details or contact our customer service team via https://support.klaudena.com so we can verify your order.
To access and verify your order information, we’ll need:
- The email address used to place the order
- Your order number
Thank you for bringing this to our attention and helping us improve.
Klaudena Support Team
I didn’t even want to give them a star…
I didn’t even want to give them a star tbh.
I ordered a seat cushion last Monday and in error (due to be being bombarded with pop-ups trying to sell me lots more items) I accidentally accepted an extra item at a cost of £18, which I didn’t want . There was no option to confirm the order before it was placed or remove the item myself . Payment was taken immediately.
I phoned the customer services number and was assured the order would be modified and the item removed.
The item was not removed and a day later I got an offer of a 30% discount on the unwanted item , because it was too late for the ‘state of the art’ warehouse to modify it.
I enquired about the returns process and it appears there isn’t one, except taking your chance at the post office sending a bulky footrest back to a company based abroad.
I accepted the 30% discount yesterday , and , guess what, that has been declined and they are now only offering 20% discount.
I really have lost all patience with this company . Allegedly my parcel is on the way , and although I suspect the products are good , their policies and customer service are zero star.
There are lots of good products of this type out there and I would give this company a wide berth in future
Update 14th August . I have now been contacted by customer services who have offered a full refund with no need to return the extra unwanted item. Thank you
The order also arrived today and the seat cushion is very good
August 11, 2025
Unprompted review
Reply from Klaudena
Hello Julia,
We are delighted to notify you that we have successfully resolved the issue you brought to our attention after conducting a thorough review. As of August 15, 2025, the matter has been resolved. If you need additional assistance, please feel free to reach out to us.
We appreciate your feedback after the issue was resolved. Your insights are invaluable to us as we strive to enhance our services.
Your support and feedback play a crucial role in our progress and success. Thank you for your ongoing support and contributions to our growth.
Klaudena Support Team
The brand is a FRAUD
The brand is a FRAUD, The unsubscribe button is FAKE, there are NO technical difficulties going on their end. It's fake, thank you!
I wrote an email to remove me from the mailing list - they said I'm removed, but I still receive mails from them!
August 11, 2025
Unprompted review
Reply from Klaudena
Hello Lord Garmadon,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://klaudena.com/contact
at your earliest convenience.
Thank you for your cooperation in this matter.
Klaudena Support Team
Every day I receive three or four…
Every day I receive three or four advertising emails from that company that annoy me, with no option to unsubscribe. This is illegal in Spain. I AM NOT GOING TO BUY ANYTHING FROM THEM, LEAVE ME ALONE, PLEASE.
No se hagan los tontos y digan que les envie mi correo sin que me den opcion alguna a enviarselo porque no tienen atencion al sufriente (no al cliente, que nunca lo he sido ni lo seré). NO ME ENVIEN MAS CORREOS. DEJENME EN PAZ.
August 1, 2025
Unprompted review
Reply from Klaudena
Hello Francisco,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://klaudena.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Klaudena Support Team
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As in survey,dont like the same…
As in survey,dont like the same questions being repeated!!!!!!!
July 10, 2025
Unprompted review
Reply from Klaudena
Hello E Morfitt,
Thank you for your feedback and your 5-star review. We apologize for the frustration caused by repeated questions in our survey. Your feedback is very important to us, and we will work to make our surveys more streamlined in the future.
If there is anything else you would like to share or if you have further concerns, please do not hesitate to contact our support team at https://support.klaudena.com.
Thank you for helping us improve.
Klaudena Support Team
Harassment in the form of unsolicited emails
Yet more:
They don’t seem very competent. They have already been told multiple times that I didn’t make a purchase, didn’t subscribe, didn’t contact them in any way whatsoever.
Further update: I did finally receive a request for info from this company. Since the form they sent already had my email address on it and they have been sending me multiple emails every day to that address- I’m not sure what they think they have achieved. I am certainly not providing a phone number and, as I have never solicited any contact from them, I don’t have any order no, reference etc.
Update:
I have received NO request for anything from this company and, since I have never subscribed to them, it is hard to see how my ‘unsubscribe’ attempts can have been ‘unsuccessful’. I am taking legal advice and will be taking action.
Bombarded with totally unsolicited emails on an almost daily basis. No matter how often I block them, back they come. Thinking of getting an official ‘cease and desist’ letter. Appalling company.
June 24, 2025
Unprompted review
Reply from Klaudena
Hello Kate,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://klaudena.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Klaudena Support Team
The same experience as many others
The same experience as many others. Ordered one cushion and cover, received four of each!! Have not opened either one - went to return and would have to pay over $1000 shipping to Germany! Asked for a prepaid label and haven't heard anything. Poor and shoddy business. Do not order or trust.
June 6, 2025
Unprompted review
Reply from Klaudena
Hello Kristine,
We have thoroughly reviewed your case and can confirm that our customer support team successfully resolved it. Please feel free to reach out if you have any other questions - we are here to assist you.
We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company.
Thank you once again for your assistance in our continuous development and learning process.
Klaudena Support Team
Horrible Experienc on RETURN Order #x16de7x
RETURN Order #x16de7x
Horrible, horrible, horrible.
They sell you these cushions, you unwrap it to try it out, and then it’s “used” so you can’t return.
They cite, “draw your attention to our return policy, specifically number 3, which state that we are unable to accept returns for used items, thank you for your understanding”.
They suck, stay away from these people.
June 15, 2025
Unprompted review
Reply from Klaudena
Hello J. West,
We are pleased to inform you that your case has been successfully resolved by our customer support team on June 19, 2025. If you require any further assistance, please do not hesitate to contact us.
We appreciate your feedback regarding your experience with our team.
Thank you for your continued support as we strive to improve and provide the best service possible.
Klaudena Support Team
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Everything from start to finish
Everything from start to finish. Their business model is not customer friendly. What they say they will do is not what they do. Don't take my word for it. Before you do business with them do some research ( i.e. look up the reviews in the Better Business Reviews ) They give Klaudena an F rating. Most of their reviews describe negative experiences and unresolved concerns.
June 2, 2025
Unprompted review
Reply from Klaudena
Hello Edmund,
We would like to inform you that the issue you brought to our attention has been successfully resolved by our customer service team as of June 18, 2025. Should you require any further assistance, please do not hesitate to contact us.
We sincerely appreciate your feedback and patience throughout the resolution process. Your input is highly valued as we continue to improve our services.
Thank you for your continued support as we strive for excellence in customer satisfaction.
Klaudena Support Team
Cushion is great But would be better with a quick wash cover.
Please make an add on quick remove cover for customers to purchase.
June 1, 2025
Unprompted review
Reply from Klaudena
Hello Polly,
Thank you for your review and for taking the time to share your suggestion. We appreciate your feedback regarding an add-on quick remove cover, and it’s helpful to hear what features our customers would like to see. We will certainly share this with our product team for consideration in future updates. If you have any additional ideas or need assistance, please feel free to reach out to us at https://support.klaudena.com.
Klaudena Support Team
Don't be fooled
This is the worst product anyone can have, and their process of tricking customers into ordering is manipulative. I initially ordered two seats; four others came, and they charged me for them. Returns are impossible because they don't pay for the shipping; instead, they offer a minimum discount and books that are not worth it. Please be careful and don't worry about ordering these items. They are from Germany, and the product doesn't fit the description.
May 21, 2025
Unprompted review
Reply from Klaudena
Hello Nanette,
We value your comments.
We tried to solve this problem by getting in touch with you through Trustpilot. But we haven't heard anything back from you.
If you haven't gotten the emails but still want us to help you with your case, please use the contact form on https://klaudena.com/contact
Please give us the following information so that we can check the details of your order:
Email address where the order was placed
Order Number
Full name
Thank you for helping us grow and learn. I can't wait to hear from you again soon.
Klaudena Support Team
This company is related to phishing…
This company is related to phishing scammers. avoid at all costs
May 20, 2025
Unprompted review
Reply from Klaudena
Hello,
We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.
If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://klaudena.com/contact
We need following information to access and verify your order information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn.
Klaudena Support Team
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KLAUDENA'S EXPERIENCE
EASY TO ORDER AND PRODUCT WAS AT FAIR PRICE! TRACKING PRODUCT AND NOTIFICATION OF DELIVERY GREAT!
May 14, 2025
Unprompted review
Reply from Klaudena
Hello Earl and Pat Edwards,
Thank you for taking the time to leave us such a positive review. We're pleased to hear that you found our ordering process straightforward, our pricing fair, and that you appreciated the tracking and delivery notifications. Your satisfaction is very important to us, and we hope to serve you again in the future.
Klaudena Support Team
AVOID THIS COMPANY LIKE THE PLAGUE! ORDER THE ITEM FROM AMAZON!!!
AVOID THIS COMPANY LIKE THE PLAGUE! I had the same experience as many others. The website is brutally aggressive and they place your order even if you have not hit "confirm". In addition, you have no idea when product will be delivered. Trying to reach them is very difficult and once you get them on the line they try to sell you more even when you are pissed. On top of that, one of their salespersons called me to let me know I did not have time to order extra seat covers while I was online. The website flashes continuously trying to beat you to the punch, so to speak so your keep wondering if your order is being processed. In my life I have NEVER had such a malicious experience. AND, if you want to return an item, it must meet their 7-day time frame and you pay the postage. Not likely they will receive the return within their specified time limitation. THIS IS A SCAM OF THE FIRST ORDER and the sale deserves to be in dispute.
April 18, 2025
Unprompted review
Reply from Klaudena
Hello Adele,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you.
We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization.
Thank you once again for your contribution to our continuous improvement and learning process.
Klaudena Support Team
Very quick delivery
Very quick delivery, arrived within a week. I have back, sitting cushions& foot rest & together they make for a really comfortable sitting experience. I am also much less stiff when I get up. The products are well made & there is a good description on line of how each product should/can be used. Definitely the best products for back pain that I have used.
April 18, 2025
Unprompted review
Reply from Klaudena
Hello Jackie,
Thank you for your wonderful feedback! We are thrilled to hear that your delivery was quick and that our products have provided you with a comfortable sitting experience and relief from stiffness. It's great to know that our descriptions were helpful for you. Your satisfaction is our priority, and we are glad to be part of your journey to ease back pain. Please reach out to us at https://support.klaudena.com if you have any further questions or need assistance.
Klaudena Support Team
Reply from Klaudena
Hello Walther,
Thank you for taking the time to share your positive experience with us. We're delighted to hear that our product has been helpful to you. If you have any questions or need further assistance, feel free to reach out to our support team at https://support.klaudena.com.
Thank you for choosing Klaudena!
Klaudena Support Team
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This is a scam company
This is a scam company - I had the same experience as others have reported. Order 1 cushion and they change it to 4 and say the order is already in process, too late to cancel or change. When you try to return, they send you a link to an RMA that is unsecure.
Update:
Klaudena has contacted me and said they will issue a credit, but it has yet to appear on my credit card.
Hi Gwen,
This is Patricia from Klaudena Seat Cushion Customer Support. I am here to help!
I understand your concern and I truly apologize for any inconvenience this may have caused.
Unfortunately, since your order has already been processed, it is too late to modify it. However, once you receive the items, you are more than welcome to return any unwanted items for a refund or exchange.
Your satisfaction is important to us, and we are here to assist you in any way we can. Thank you for your understanding.
Best Regards,
Patricia
Klaudena Seat Cushion Customer Support
March 18, 2025
Unprompted review
Reply from Klaudena
Hello Gwen,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you.
We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization.
Thank you once again for your contribution to our continuous improvement and learning process.
Klaudena Support Team
Explanation and Tutorials give good Information
Explanation and Tutorials well explained.
March 18, 2025
Unprompted review
Do not buy
Zero customer service. Tried to return an accidental order as instructed paid for international delivery to Germany only to have the items returned to me unopened, no refund issued and company not answering my contact.
January 12, 2025
Unprompted review
Reply from Klaudena
Hello Andrea,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you.
We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization.
Thank you once again for your contribution to our continuous improvement and learning process.
Klaudena Support Team
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