I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... See more
Company replied
Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to tr... See more
Company replied
Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole pr... See more
Company replied
Excellent service , definitely recommend. On reflection I had absolutely nothing to be nervous or worry about as the whole process went as smoothly as it possibly could. The tests arrived within... See more
Company replied
Klarity provides cancer screening programmes.
United Kingdom
I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost!
UPDATE:
I love how this company attempts to de-legitimize this review by saying it's another company that I'm referring to, completely taking no accountability of their actions. I'm completely referring to klarity.health, YOU, the same company armed with hundreds of interns that work FOR FREE just to receive a poorly crafted JPEG of a certificate for writing for their so called Klarity Health Library, and the same company that falsely accuses its intern writers of using AI writing when they themselves promote the use of AI and have no training whatsoever to prevent articles from being flagged as AI, and they would impose those things as if you are being PAID as a writer in their ranks. News flash, you are NOT PAID working for this company. It's an organization that thrives on internships to do most of their work on writing their pieces, and the only ones that are hired in this company come from countries with relatively low wages.
Reply from Klarity Cancer Screening
This was a complete waste of money. We tried and tried to access the website and it was constantly unavailable.
We paid for absolutely no service at all!
Never ever use this website/ service !!!
Totally useless!!!!!
Reply from Klarity Cancer Screening
Over complicated process if buying/using for multiple people.
Sons test refused for photo resolution being to high then ran out if time.unsure if we can resubmit
Reply from Klarity Cancer Screening
Fit to fly tests… read other reviews slating the company but I found whole process and results easy and simple… although went out to Spain and was not asked for proof of negative result… other negative comments must be from people whom cannot tie their shoe laces
Reply from Klarity Cancer Screening
Fantastic service from this company I ordered the antigen test it came very fast and the app was easy to use clear instructions on how to take the test and record on the app so happy with my service
Thank you
Maria
Reply from Klarity Cancer Screening
Blood sample sent back but 3 weeks later no results. Been emailing....
No reply...... telephone number.... doesn't work. Spent ages filing 2 tubes and a lot of money waster to be SCAMMED!!!
I sent anithrr sample off to another company in the same day in the same post Box and had my results back 3 days later
Avoid avoid avoid
Reply from Klarity Cancer Screening
That's the answer about your response, we all had an appointment but if the app is not working, the phone number is not working, and you sell the certificate you have it in one hour then 3 hours later I don't know how many emails I sent, BECAUSE THE PHONE NUMBER DOESN'T WORK. it's a shame klarity the way it works and definitely a SCAM
Reply from Klarity Cancer Screening
Excellent service from Anna at customer services. When I entered details on my self test report, for some reason the DOB reverted to a default of 1960 but a quick email to customer services resolved this and my details are correct. I was really expecting a drama over it but communication was quick and stress free.
Reply from Klarity Cancer Screening
Incredibly poor app performance.. Created a user name and login password.. No drop down for any antigen test.. No support after 8pm.. And flight is 1930pm so useless for 24hr test window.. Use someone else.. Waste of 16.95 sterling... Now have no option for saving my negative test results and creating a clear to travel certificate at all....
Reply from Klarity Cancer Screening
Excellent service. Quick and easy. Easy steps to follow to take the test and then a timer to allow for development of the test. Easy to then take & submit a picture. All explained step-by-step. Certificate was available very quickly. Thank you, would use this service again. Highly recommended.
Reply from Klarity Cancer Screening
Klarity scammed me! My doctor cancelled my appointment 45 minutes before it was supposed to start when I took off work to be able to schedule that time. Messenger them 4-5 times asking for a refund with no response. There is no support phone number and they’ll take your money and give you no service.
Reply from Klarity Cancer Screening
Very quick and easy to test for covid fit to fly, results within the hour.
Fabulous service
Reply from Klarity Cancer Screening
Currently sat waiting for our sons result so we can leave for the airport. It has been 2 hours and no way of contacting them as the number on the website doesn’t work.
Reply from Klarity Cancer Screening
Easy to follow instructions, quick turnaround and overall great service
Reply from Klarity Cancer Screening
I've rarely experienced such efficient, intuitive, friendly customer service. So impressed! After realising there was an error on my fit-to-fly certificate, I immediately thought the worst an assumed that I would have issues getting this remedied in time to travel later that day.
I sent an email to customer service asking for assistance, but was ready to have to jump through lots of hoops and do lots of explaining (grovelling?!) for help. An hour later, I received an updated certificate straight to my inbox and to the Klarity app, with a friendly email. Ritz - you have saved my sanity and my family holiday. Thank you!
Reply from Klarity Cancer Screening
This test exceeded expectations in the speed with which the initial kit was delivered after ordering (with about 12 hours), the simplicity and clarity of the instructions and the speed of delivery of the certificate after the test was completed.
It was also possible to transfer unused test kits to family members for them to obtain their own certificate.
Reply from Klarity Cancer Screening
I ordered this test after I had miscalculated the 72 hour one and it came to early so I ordered the 24 hour test. I had to order it in my name as my daughter was 14 and it said, to place an order you had to be over 18. I then deleted the app my accident and I also panicked about putting the test in my daughters name and not mine. I didn't need to worry as I emailed the company and they emailed me straight back explaining everything! So very helpful and very quick as I was a little concerned with the whole process. Fantastic company and definitely recommend it.
Reply from Klarity Cancer Screening
Reply from Klarity Cancer Screening
Reply from Klarity Cancer Screening
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