I have been using HotDoc for at least 5 years. Easy to use website. Remembers my practitioner so I don't have to find him in the list of his practice. Easy to select from available times. Prompt confi... See more
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Company details
Written by the company
HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 21,000 practitioners connect with more than 7 million patients.
Contact info
Level 9/525 Flinders St, 3000, Melbourne, Australia
- 1300 468 362
- help@hotdoc.com.au
- hotdoc.com.au
Replied to 100% of negative reviews
Typically replies within 1 week
Excellent ,very easy to navigate.
takes too long
User friendly
Convenient and quick appointments
Once I got familiar with HotDoc and learned how to use it properly I found it was very easy and helpful, for example I can make an appointment if I’m awake at 3am and I don’t have to wait until the office opens at 8am. So that’s an advantage. It’s great to see the availability of appointments so I can choose which one suits me best. Also I like the calendar for its reminder too. I set it early to give my travel time. I am altogether happy using HotDoc.
Quick, Easy and Effortless
It’s so easy to see exactly when your preferred doctor is available, and if not, just who is available. Booking an appointment is straight forward, and the reminders and confirmation process are invaluable.
I think this is a sensational service
What is HotDoc asking for Credit Card…
What is HotDoc asking for Credit Card details yet when I go to the Practice they tell me that is not required as they will charge me on the day - the text messages HotDoc send 3 so far for the one appointment would appear to be misleading

Reply from HotDoc
No fuss ,timely
Easy to use and quick to do
Convenience of booking at my convenience.
I find it so convenient to make a booking that is suitable to my convenience. It is simple and the automatic confirmation is so handy.
The GP who attended me during that time was Dr. Kabir
The GP who attended me was really good. Very thorough during the consultation process of my health issues . Explaining all details for the health preventions getting more complicated problems.
It's easy & very convenient in booking for my Dr. appointment .
Ease of use.
I don't have to wait on the phone for the appointment I don't have to ring them and wait for…
I don't have to ring them and wait for them to answer the phone. The appointment is there to see .
So easy to use the App
It's so convenient to choose an…
It's so convenient to choose an appointment & get reminders.
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