customer

Hello there,

Since you provided us with your email address during the creation of your review, our Support Team was able to find your order and ticket. It appears that our Support Team has requested some information necessary for the resolution of your case. Kindly make sure to get back to them as soon as you can.

EDIT

We are pleased to inform you that our support team has been able to solve your case and has made a refund.

We hope that the work of our agents has met your expectations, and that your perspective on us and our platform has improved.

We look forward to seeing you again!
Team Eneba.