Homebox  Reviews 1,815

I had received an email from the company, but didn't realize at that time that the landlord/agent required use of this service for the property I'm moving to. On the phone all was explained and it was... See more

My partner spoke to a lovely agent called Liam who didn’t hesitate to hold back any information and took his time to explain everything in great detail. As its first time renting it was lovely how hel... See more

I had a billing issue, Lauren resolved and took ownership throughout, got it all sorted in a timely manner and kept me updated. Great 👍

The service provided was absolutely fantastic. Wanted to highlight Nauriane who assisted with every step and helped a lot by explaining same things multiple times! You are in professional hands when d... See more

Lee was very organised and helpful from the start. He gave options to contact via email or phone and was very prompt with responses, queries and overall just nice to speak to. Made the process very st... See more

I’ve a great experience with Homebox! The process was smooth from start to finish — the team was professional, responsive, and very helpful in explaining everything clearly. The online booking system... See more

Matt was very kind over the phone, he managed to answer all our questions and explained to us all the details we needed to know - thank you for you support! 😊

Matthew was honestly fantastic, really well explained everything we needed to know, ran us through our options and was just generally pleasant. Big up Matt!

Very helpful. Improved my overall mood and was very attentive to my needs and requests. Great personality. I forgot his name but please give him commission to take flights! :D

I recently purchased a package from Homebox and William M was very helpful as he talked me through the cost of each product and which option would work best for me.

William Maitland really helped me and made my struggle for the correct bills for me so easy, the process was quick and he explained everything so well, its just what I need for my new property,

I would like to thank Liam who made this experience pleasant. I am satisfied with the level of understanding that I gained after this call because I felt kind of lost. However, Liam answered all the q... See more

Chole was incredibly helpful in getting my utilities set up! I moved to London from America, and had a lot of questions in how utilities set up works in the UK. She was very patient with me, answered... See more

Stacey made our processes very clear and very much effective. All my doubts are cleared in one call. Her communication and her patience I like the most. Thanks to her i got an idea what i have to and... See more

Stacey was very helpful and well informed about the products on offer she was very knowledgeable with all the questions we had. She was patient in explaining things clearly in a manner that we underst... See more

Hollie was very helpful and professional, she advised on best practise and I was assured she had my best interests at the heart of her guidance and consultation, this made the whole experience eas... See more

I had a wonderful experience working with Liam T, who helped me understand the nuances of installing an account and utilities very quickly and clearly. All questions were answered in detail and even s... See more

Stacey explained all the details clearly. I had a friendly conversation and understood things very well.

Matt was really pleasant and informative, make the process easy which is always a great relief during a stressful time when moving home. Thank you

It was a good service and deserved five stars, especially the person who contacted me. He was cooperative and explained the points to me. There was some confusion regarding the service, but he told me... See more

Good communication when they are after your money. Poor communication when you are due money back. Informed back in January that Homebox had not updated monthly repayments to account for our usage de... See more

You’re service are great especially William Maitland is help me a lot to understand all the team and conditions and he so patience with me and explain everything proper and clear way He is start of... See more

Lee Endres was very informative, thourough and helpful. He ensured we had all the information needed and if we had any questions we could reach out to him. Thank you Lee!

The experience was great and he explained everything in great details, I really appreciated his input. Thank you Liam T for your help!

I had a great experience with sales representative Nauriane Ebamba on call, as she explains everything and helped me setup my bills and direct debit.

Stacey explained everything in a short period of time, and I had no uncertainties left. Also, wanted to note that Stacey is a very polite and attentive employee.

Thanks to Liam I quickly understood whole procedure regarding my bills. He explained everything clearly and concisely.

Nesta did a great job explaining the scope of service Homebox provides.

She was very nice and happily explained everything in detail also gave suggestions on what would work best for us

Chloe was professional, personable, and very patient. She explained everything clearly and answered all my questions thoroughly.

Nesta was very informative and a good laugh explained everything I needed to know

Lee’s service was amazing he was very patient and attentive to out needs. Helping make the move much easier.

Spoke with Nesta and was extremely helpful. Would recommend to everyone.

Overall, I had a great experience using the services. Bill management was managed well.

Stacey was very warm and made everything easy to understand.

Clean and clear instruction

Jenni is amazing. She communicates very clearly and remained extremely patient throughout our conversation. I was facing issues with my bills and debits from Rebel Energy (defunct) and she clearly inf... See more

Matt was very patient. He explained everything exceptionally well. He made us aware of the benefits and deals available. When he was asked questions he answered and made sure we understood the informa... See more

Great service by Stacey Rossouw. She is very polite and friendly. Explained all my queries without any hesitation. Thank you.

Will was awesome and provided all the information we’ll need moving forward with our property move. He took the time to fully explain how the process works and has put my mind at ease! Thanks buddy!... See more

I requested a call back from Homebox so that I can sort a mess that I created regarding my bill and payment. An agent named Seren called me and helped me with everything, I couldn't be happier with th... See more

William was very helpful and sincere. He made the process easy to understand, especially for a first time renter like me.

Lee's knowledge, guidance, kindness and patience. I've never gone through home box and this my first rental/property and Lee has broken down everything clearly for me.

We find all our requirements easily withthe staff ready to assist us in locating the merchandise

Lee was absolutely fantastic to deal with. I appreciate the efforts he put into guiding me through my move to the UK. Would highly recommend Lee to others.

William was very helpful and walked through all the neccessary information step by step. Very clear and receptive to questions.

William was so very helpful this afternoon, he explained everything to me straightforward and clear. I am usually quite nervous with money conversations but he put my mind at ease just by being upfron... See more

I had a great phone call with Mr. Lee today. He was incredibly helpful and solved my issue quickly. His friendly and professional approach made the whole process easy.